• Perfect Watches CN

Overview

Perfect Watches CN has a rating of 2.0 stars from 231 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Perfect Watches CN most frequently mention customer service, credit card, and western union problems. Perfect Watches CN ranks 226th among Watch sites.

  • Service
    19
  • Value
    19
  • Shipping
    18
  • Returns
    8
  • Quality
    18
4
See all photos

What reviewers want you to know

Positive highlights

  • I am thrilled with my purchase I love my watch commend your customer service.

Critical highlights

  • Then when I go to call they claim they won't allow credit card payment b/c its too big a risk!
How would you rate Perfect Watches CN?
Top Positive Review

“Excellent customer service, good product”

michael D.
3/8/20

I purchased a Rolex replica, received as ordered, however I may have damaged the winding screw, they replaced it no problem. New watch is a beauty!

Top Critical Review

“Terrible sky-dweller copy”

Al J.
3/30/23

I ordered a replica sky-dweller based on the photos they had on the website. But the photos are of real watches not the replica they are going to send. At first glance it looks ok. To someone that knows nothing about rolex this is ok. But anyone else it is so beyond a fake that a blind man can tell. The metal looks ok, but. The bezel does not move it is fixed. The 24 hrs marker at the center of the dial does not move and is simply painted onto the face and is not even receses like the photo they show on their site. The month marker does not move, it is painted at the July (7) month and can not be changed. So you can only ware the watch in July or it will look ridiculous! Other than those extremely obvious issues it seems fine, but for the price (I got the non-swiss movement modle) it's just ok. Note: I also got the fake boxes and the lid is painted the wrong color! So don't waist your money on this site, what they show is not what you get. PS. They are nice enough to send you a picture of the watch before they ship, but I was not paying attention and missed the 24 hrs marker being wrong untill the secomd time i.looked at the photo. So, that's on me. The sky-dweller is a complicated watch and I don't think anyone is making a good fake yet. So AVOID perfect replica watches they are far from correct l, let alone perfect.

Reviews (231)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (37) credit card (20)
Thumbnail of user willm148
1 review
2 helpful votes
October 16th, 2020

While the watches look good, they are poorly made. I have had several issues with this company. I recently ordered a "rolex". It came a month later as expected and immediately the crystal fell off the watch face. I emailed them over and over and finally got them to agree to send a new replacement. When it arrived, which took 9 weeks, it would not keep time and the second hand seems to keep getting stuck on the 2. I have emailed again 6 times thus far and they have now said I am out of warranty and to take it to a watch repair shop, lol.
This is the 6th watch I have bought from them (they usually last about a year) and unfortunately it will be my last. The "junk" isn't worth the look anymore.

Thumbnail of user nicka172
1 review
0 helpful votes
January 14th, 2020

I'm not sure what is worse, the product or the service. Neither could be any worse. I went to change the date and the pin came out and would not go back in. I emailed and asked for help and it was even worse.

Thumbnail of user michaeld2191
1 review
0 helpful votes
March 8th, 2020

I purchased a Rolex replica, received as ordered, however I may have damaged the winding screw, they replaced it no problem. New watch is a beauty!

Thumbnail of user andyp224
1 review
1 helpful vote
August 11th, 2020

Trash your money, they lie business. The website show was nice but the ship different one. The produce so bad

Thumbnail of user rubyl17
1 review
1 helpful vote
February 22nd, 2017

I did a lot of research before buying from this site and i took a risk. It was worth it! I bought Rolex watches mostly, for me and my dad and they look great and people this it's authentic! The shipping was ok except for this Christmas when I got the package later than expected. I would recommend other people to buy from there based on my experience with them. The site changed some months ago and it's PerfectWatches.to now.

Tip for consumers:
Check with customer support for your order tracking and if there will be any issues with delivery. They help me.

Service
Value
Shipping
Quality
Thumbnail of user sebastianw16
1 review
1 helpful vote
May 1st, 2019

I made the decision to commit making a purchase. After several failed attempts to process and pay for my order, it kept indicating my name must match my name. Huh? After yet another attempt "failed" regarding billing/shipping, was finally told orders by "e-check" are only authorized to a billing address. In this digital age, made me feel like a common criminal attempting to perpetuate a fraud... Needless to say, my gut instinct flagged me to not change all my personal information just to make a purchase. I gave up trying. Guess this must be a good Karma for me, based on all the horror stories in review already.

Thumbnail of user sabk3
1 review
6 helpful votes
August 13th, 2017

After numerous emails back and forth, keep lying about their warehouse being moved, now their website is down, and the phone numbers are disconnected, and their emails bounce back. Waste of time and money. I did buy 3 watches from these guys before, that were received within 5 days, but this time they just ripped hundreds of people off and vanished. Not sure if you can really get your money back, as all payments went through as CC and we've all given them the right to take our money.

Thumbnail of user gregi27
1 review
4 helpful votes
August 7th, 2019

Had to spend $160.00 to get the watch cleaned because I received it broken. I would of returned it but they refused to replace it. After 6 months of wearing it off and on the strap broke and could not be fixed. It was the only thing about it that was half decent so I threw the watch in the garbage. BUYER BEWARE.

Thumbnail of user jonathand40
1 review
22 helpful votes
April 16th, 2016

Within a half second of opening the box I knew I had flushed a couple hundred bucks down the toilet. The roman numerals looked as though they were glued on to the watch face by a 5-year old. I knew when I placed my order I was taking a risk; shame on me. That is the last time I waste money buying anything from this website. Use my foolishness to save yourself the money.

Thumbnail of user krithm
1 review
1 helpful vote
June 2nd, 2017

A warning, never deal with Perfect Watches. I ordered a Rolex watch in December but when it arrived it did not work so I returned at my expense They sent another which had the same problem. After many emaile they offered a credit for postage costs against any future orders. You can buy from others for similar goods which are possibly from the same manufacturer at much lower prices.

Tip for consumers:
Do not buy from Perfect Watches. There are others which are cheaper and give better service.

Service
Value
Quality
Thumbnail of user biancag9
1 review
3 helpful votes
August 24th, 2017

I purchased a Rolex Daytona for my husband three weeks ago from perfectwatches.co.za and received it today. When I asked them about closing the other website they mentioned they are not the same company as perfectwatches.cn. I received the watch in good order. Very good quality and the packaging was lovely. If you havnt been scammed by perfectwatches.cn yet and lost all your money then I would recommend buying from perfectwatches.co.za

Thumbnail of user johnp1679
1 review
5 helpful votes
August 26th, 2019

I turned this company to the FBI after they took over 300 dollars and never responded or sent the watches. They are presently been investigated for wire fraud.

Thumbnail of user tjk5
1 review
2 helpful votes
June 4th, 2017

Paid $250 for Rolex watch and was instantly emailed with processing info with EMS China tracking number. Tracking number was a fake, constantly indicates "in transit" and no other updates. Been playing phone tag with perfect watches and everytime, they assured that warehouse will contact me with 48 hours, which they never did. It's been 2 months and all of the sudden, I received an email from perfectwatches that my item was delivered. I just cut my loss and hopefully no one else's falls into this trap.

Thumbnail of user anthonyn44
1 review
3 helpful votes
May 12th, 2017

I bought an Omega watch, didn't workout of box - the 100% guarantee didn't cover $65 return shipping. I received a replacement, it didn't work in a different way -the company suggested I take it to a watch maker, the USA watch maker reported my watch as fraud, got in trouble with the law. Perfect Watches were not so perfect when the USA police were looking into them - bad product, bad service, and illegal.

Thumbnail of user jakeb71
1 review
4 helpful votes
August 20th, 2017

Same as every other negative review they take your money and put it to sleep never to be found again! No watch! They keep feeding you lines of crap then all of a sudden poof they're gone!

Thumbnail of user feliciae4
1 review
3 helpful votes
January 23rd, 2017

Sent me the wrong watch and it was broken. Now have been waiting on replacement for 3 and a half weeks, was given a tracking number that can not be found by US Post Office which mean "Fake"! I wouldn't tell my Worst Enemy to shop with this company. My only recores is my credit card company. So make sure you use a credit card so you can get your money back or just don't be a "Sucker" like me!

Thumbnail of user barryr38
1 review
0 helpful votes
June 2nd, 2017

I ordered a watch from Perfect Watches.
A short time later it stopped working. The only solution they
Offered was to return the watch at my own expense and they graciously
Offered me $40 discount on my next purchase.
In other words they were attempting to force me into doing business with
Them again by making yet another purchase.
NO THANKS

Service
Value
Shipping
Thumbnail of user mr698
1 review
9 helpful votes
August 4th, 2016

I bought Rolex submariner "swiss Movement" It stopped working after 7 months. You would think this might be an unusual event and the vender would be willing to replace such a defective product. It did cost $700.00 They offered a $50 store credit to by more inferior product from them. I now have 7 month old rolex replica paper weight. Don't waste your time or money. Don't be fooled by the 800 number. This is not a legitimate business.

Thumbnail of user peters516
1 review
4 helpful votes
April 27th, 2018

I had some excellent service from Perfect watches, my first watch, a Rolex, came it did not work, I e-mailed they said send it back which I did, then received a nice new perfect watch. Since then, I've bought myself a Jaeger LeCoultre, perfect, my wife a Cartier and a Rolex and have just received the most amazing Patek Philippe complicated watch, it's so perfect I'm scared to wear it. All 5 watches a fantastic. I would definitely recommend them. I've e-mailed them many times with questions and have always received an answer.

Thumbnail of user jonob
1 review
0 helpful votes
March 13th, 2019

I thought I would comment as I saw review below that perfectwatches.co.za do not deliver. I purchased a breitling navitimer from perfectwatches.co.za and I received it within 10 days two weeks ago! I have purchased from perfectwatches.io but was not happy with the service, either website you receive watch but. co.za has been my personal choice for service and quality.

Thumbnail of user darisj
1 review
3 helpful votes
January 2nd, 2018

Now I bought my watches a couple of years ago and had an issue with on pins, emailed customer service got a call back they sent me an entire watch band. My other watch is perfect. They both are Rolex Daytona's and totally fool everyone that look at it.

Thumbnail of user georgek93
1 review
3 helpful votes
November 5th, 2016

I purchased 2 watches. A replica Breitling and a replica Omega. Both look fake and thinks like the numbers on the dial don't line up, the clasp is misaligned, the crystal doesn't fit the bezel, etc, etc. Both watches do not work to keep time. One stopped completely. To send back to them costs $62. At USPS via the least expensive way. The customer pays. Wait on the phone for customer service and after 10 minute waits you are instructed to leave a message. Typical Chinese bull $#*!. Stay far away from these jerks.

Thumbnail of user jimm1431
1 review
1 helpful vote
June 21st, 2017

Do NOT deal with this business. They will take your money and run. I ordered a few watches on April 15th, and the package was seized in San Francisco by customs. They initially accused me of receiving the package and claiming I never received it! I had to prove to them I didn't receive it by involving USPS. Then they finally said that they got a notification from Customs that they are receiving the package back. Now they are refusing to give me back my money that I paid via bank transfer in order to get a discount. Every customer service rep I speak to says "wait until Monday for an email, etc etc". They avoid you. Again, if you don't want to throw your money and time away, do NOT deal with this scam of a business.

Thumbnail of user harukia
1 review
1 helpful vote
September 26th, 2018

I order a daytona watch i received the watch. One month later. But when i check it the watch is not functioning the chronograph the reset button. And the second ticking hand. And also the chronograph hand is not stop. I try to reach them but it always said contact bank to charge back. It company is a $#*!. They are scammer. Is anyone can help me?

Thumbnail of user elies21
1 review
0 helpful votes
November 7th, 2018

I ordered 2 watches, very bad quality not at all like the photo or description, so bad i have to put on the garbage
They ask me to return with tracking, they just try to complicate tou the things and spend more money

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