• Online Ticket Express

Overview

Online Ticket Express has a rating of 3.2 stars from 878 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 14th among Tickets sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
3
See all photos

What reviewers want you to know

Positive highlights

  • Great way to purchase tickets and know what you're getting.

Critical highlights

  • Not happy with customer service and still getting bull $#*!ted about my tickets.
How would you rate Online Ticket Express?
Top Positive Review

“Fast and very satisfying service.”

Taylor F.
9/1/23

Fast and very satisfying service. Will definitely use this site again and definitely recommended! Loved this checkout and it was so easy.

Top Critical Review

“Scam”

Peter C.
3/12/24

I found myself in a sticky situation after being duped by this broker. I felt lost and hopeless, having searched everywhere for help to no avail. But then, like a beacon of hope, I stumbled upon PSTP2 RECLAIM Their team of experts worked tirelessly to help me retrieve what was rightfully mine. Words cannot express my gratitude for their exceptional service and dedication. If you find yourself in a similar predicament, don't waste your time looking elsewhere they are the real deal and they won't let you down! Trust me, they're like superheroes in the world of financial recovery.

Reviews (878)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user taylorf276
1 review
0 helpful votes
September 1st, 2023

Fast and very satisfying service. Will definitely use this site again and definitely recommended! Loved this checkout and it was so easy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user march245
1 review
10 helpful votes
January 29th, 2020

Great and real good tonne able to doughnut last minute. I'm happy but hope I can get them via email as soon as possible. Thank you

Thumbnail of user lorainem14
1 review
8 helpful votes
January 21st, 2020

OnlineTicketExpress makes ticket buying so easy! Their recommendation and upcoming event newsletters are always on point and never annoying. Love this site!

Thumbnail of user williamm1096
1 review
16 helpful votes
September 16th, 2019

Online Ticket Express made it incredibly fast and easy to secure Eagles tickets. Prices were much more affordable than those I saw on Ticketmaster! Great site! LOVE to attend concerts, (I'm just an old hippie!), and will surely use Online Ticket Express before I ever use Ticketmaster again! THANK YOU!

Thumbnail of user johnc4175
1 review
0 helpful votes
January 29th, 2020

All good for me! After purchasing my tickets, I went to another site and their price was double! Also like having access to seating chart when purchasing.

Thumbnail of user rafaella5
2 reviews
1 helpful vote
April 12th, 2016

They fulfill their promise. Also, we got two excellent seats. Excellent service, at least by my experience. It will my first game this year ;)

Thumbnail of user peterc2479
6 reviews
0 helpful votes
March 12th, 2024

I found myself in a sticky situation after being duped by this broker. I felt lost and hopeless, having searched everywhere for help to no avail. But then, like a beacon of hope, I stumbled upon PSTP2 RECLAIM Their team of experts worked tirelessly to help me retrieve what was rightfully mine. Words cannot express my gratitude for their exceptional service and dedication. If you find yourself in a similar predicament, don't waste your time looking elsewhere they are the real deal and they won't let you down! Trust me, they're like superheroes in the world of financial recovery.

Thumbnail of user denisr36
1 review
0 helpful votes
September 16th, 2018

I'm from Argentina, so english is not my native language, but the website is super easy to navegate.
Even when I have to confirm the purchase with the credit card bank, it was super fast, not like I'm use to

Thumbnail of user angelop17
1 review
0 helpful votes
May 7th, 2015

Just came back home after enjoying the match between FC Barcelona vs Bayern Munich yesterday night in Barcelona. Such an amazing game!

Received the tickets into my mail address the day before the game, and Customer Service called me to check I received them perfectly!

We had such a great time, thank you guys! And such a great seats, 106 Sector!

Thumbnail of user mabad1
1 review
0 helpful votes
July 25th, 2016

I recently purchased from OnlineTicketExpress Seats and to be honest, was a little worried due to some reviews I have read, but I'm glad I still purchased from them! I placed my order over the phone and it only took about 5 minutes and I received my tickets about 2 minutes afterwards. Everything was smooth sailing when I arrived and had a blast at the game!

Thumbnail of user josephj74
2 reviews
0 helpful votes
November 9th, 2017

Super easy check out! Did it in 10 mins and helps that they offer papal checkout! Got my tickets within seconds with instant download!

Thumbnail of user bradleyr43
1 review
0 helpful votes
September 26th, 2018

Easy, simple experience to purchase concert tickets, this is the 2nd time we have used this service. Thanks

Thumbnail of user msm143
1 review
1 helpful vote
June 4th, 2019

Im usually leary about resale tickets as Ive been burned before. Trying again for my husbands birthday. Wish us luck!

Thumbnail of user carmenw22
1 review
0 helpful votes
September 11th, 2016

My tickets came with cellotape on them which worried me but OnlineTicketExpresswere quick to help and resolved the problem. We really enjoyed the concert!

Thumbnail of user henryl108
1 review
0 helpful votes
September 1st, 2018

Easy to use, safe, no bs. Its a little slower than stub hub but the availabilities on tix were better.

Thumbnail of user caugt
1 review
0 helpful votes
April 18th, 2019

Very fast service! Great website! Wish all resale sites were this good! I will buy again!...

Thumbnail of user hsada
1 review
0 helpful votes
April 24th, 2019

Awesome! Didn't think I would find tickets 2 days before the concert! But it was quick and easy!

Thumbnail of user bobbieh44
1 review
0 helpful votes
November 11th, 2019

Thanks really worked well. Will do it again soon. Cant wait to see the monster trucks. My kids are so excited.

Thumbnail of user ereunf
1 review
0 helpful votes
February 26th, 2019

So happy to get the tickets I wanted right off. Its very simple and easy and efficient, got my tickets mobile was super convienient, since i lose things its helpful!

Thumbnail of user olgam66
1 review
0 helpful votes
October 30th, 2019

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Thumbnail of user michaelg255
1 review
0 helpful votes
September 7th, 2016

Had difficulty getting ticket, OnlineTicketExpress was brilliant. Will go straight to them in future. Concert was brilliant. Would recommend all my family and friends use get me in. Thank you!

Thumbnail of user pler
1 review
0 helpful votes
April 20th, 2019

The ticket purchasing process was very quick and I wouldnt mind doing it again. Im definitely going to recommend it to my peers

Thumbnail of user gfaeam
1 review
0 helpful votes
April 24th, 2019

You guys did great. Easy site to manurer around.
Thanks fior making this possible.
I am super excited about this show.

Thumbnail of user attgea
1 review
0 helpful votes
June 4th, 2019

The service was wonderful. Very helpful and went over and beyond to make me happy. Even going as faraa to change my order several times. As well as explain toe the different seat until I was happy

Thumbnail of user tinar160
1 review
0 helpful votes
January 21st, 2019

Fees are a bit to high. I Should charge an incoming fee on my end for receiving your digital tickets. Makes me want to open a competitive theatre in the Neighborhood! Steal the show(s)!

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.
Typically does not respond to reviews

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