Life360 has a rating of 1.8 stars from 508 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life360 most frequently mention customer service, family members, and stupid app problems. Life360 ranks 107th among Parenting sites.
I have come across a lot of tracking apps but I can say this is the best of all I have used. And am really grateful to Prohakks he works anonymously and helped out with all what I wanted to get from my partner's phone remotely without any traceable sign. He's really perfect and reliable. You can send a contact via Email - prohakks at Gmailcom he's readily available for anything that has to do with hacking. Don't hesitate to contact him if you have any issues
I ve been a client of them for many years. Everything good but if you are unlucky enough to experience issues, well their support is literally the worst. Beside giving you answers that are very rude and useless, they truly have no clue what to do. I had 3 subscriptions and i cancel 2 of them completely and downgraded the last one to the very basic. Too bad because the app and accuracy are pretty ok (not great)
I ve been a client of them for many years. Everything good but if you are unlucky enough to experience issues, well their support is literally the worst.
Beside giving you answers that are very rude and useless, they truly have no clue what to do.
I had 3 subscriptions and i cancel 2 of them completely and downgraded the last one to the very basic.
Too bad because the app and accuracy are pretty ok (not great)
Used my gold membership for the first time ever. Locked out of vehicle. They said about an hour for help (I'm in the middle of town) but ok no problem. Then when the time arrived for my "help" to be there I got a follow up message that they would be there in ANOTHER hour. Again, in the middle of a busy town with lots of other services. I feel they are not sending anyone and simply waiting me out. Also, when I contacted them and said I was female, in a now closed business, and it would be dark, they suggested I call 911. Thanks f######
Avoid this app. Have screenshots of previously visited locations updating throughout the day to say different locations. Hours can go missing with no records of locations. Customer service were useless and blamed the phone however same issues on multiple phones. Also location was reading perfect for every other app.
Every day my bf comes home asking a million questions because life 360 shows that I'm all over the place, running through bushes even. The other night it showed I had left in the middle of the night for a couple hours. Yet on my end his looks fine. I don't get it. Sometimes it is just zig zags all over the place. I'm looking into a different app. It was reliable for a while with this kind of thing happening a couple times a year, but every day is getting ridiculous.
Not dependable
I feel it will get a lot of children in trouble and adults with it's unreliable gps system They need to shut down this app. It caused me to almost have a heart attack when it sent a update saying my mother was going 85! I called straight away and thought something was wrong for her to be going that fast. And she said no way was she going that fast. My mom works five minutes from home said it took her 20 minutes going 85 mph. Really? Shows she is still driving when she is home. My Waze app works way better than this. Only if they did location tracking for family members then it would be on point
This app drained my battery so fast that it's unbelievable. Even as a parent, this is just an intrusive and unnecessary app. It's also inaccurate and mostly shows the wrong locations. If you want to see where your children are, just give them a call or text. You don't need this horrible app. Trust me.
The accuracy with Life 360 is usually pretty good when it's working - but that's not often - they changed the format of the app that show dimensional objects, instead of aerial shots like it used to show. I am a gold member - doesn't notify you upon impact, like it states.
Also, I needed to change my billing and Apple ID, which they're not able to help me - which I find very hard to believe. So in order to continue to see my service as I am unable to sign in to my old account - I guess my only choice is to cancel my credit card, which is an inconvenience. Very disappointed in their customer service.
What kind of business will not offer a partial refund even if you cancel one day after the annual renewal fee hits your credit card? Do not pay for any memberships to this app. Life360 gave no warning that a subscription renewal was imminent and charged my card as "Apple. Pay". It took the better part of the day deciphering and searching the internet for what this charge was pending to and after I found out and Life360 responded to me, the payment went through before I can go in and cancel my subscription. Not very forthright of them, so 'buyer's beware'.
Tip for consumers:
Don't use this app. It will drive you nuts.
Products used:
Life360 GPS app
I have come across a lot of tracking apps but I can say this is the best of all I have used. And am really grateful to Prohakks he works anonymously and helped out with all what I wanted to get from my partner's phone remotely without any traceable sign. He's really perfect and reliable. You can send a contact via Email - prohakks at Gmailcom he's readily available for anything that has to do with hacking. Don't hesitate to contact him if you have any issues
App will notify me that a family member "just arrived" at a location, but when I look, they're still at home. Emailed tech support, only to be told that it was likely a phone problem. I told them it wasn't possible for 9 phones (9 family members) to have the same issue. After several obnoxious emails from them, I blocked their tech support. Highly advise this app NOT be used... not worth the money.
Both my children who I have on this app were in a car accident where airbags deployed… (sane event) neither registered as being in a crash and yes crash detection was on. Another accident where no crash notified also. Contacted customer service, minimal response and is being escalated. BS. There original response not all incidences may register. Ummm this was a crash where the car was totaled and airbags deployed. Short of dropping off a cliff what type of accident would register. I should get my upgraded expense refunded. Horrible. And customer service equally horrible.
Products used:
The tracking app upgraded with crash detection
I really like the app. It helps me keep up with where my husband and daughter are, and helps them keep up with me. It's not always completely accurate. Sometimes it will ping off another tower or something and show you've went somewhere when you didn't. That's rare, but it happens. Usually when it does happen, it will show a straight line instead of the road you supposedly took. Using the app is better than having to call to say, "Where are you?" all the time. They can tell when I leave work, since it's never at exactly the same time, and that way they aren't interrupting me in the middle of finishing up or talking with a patient. If you are using it to keep track because you don't trust someone, you have bigger issues than this app can fix, but to keep up with each other for safety and convenience reasons, it's a great app.
The app Life360 works well. As a female who travels alone worldwide, the app makes it easy for my family to know exactly where I am. If something were to happen to me, there is a shot that I can be found. My teen has the app too. When his car broke down in the middle of the night, we were easily able to find him and help.
We do not use the app as a way to spy on each other but instead as a way to stay safe or help one another.
Products used:
The app.
Lifer360 shows my gf was driving around her house for 20 mins. Making stops at some places and back home. When i called her, she insist she is at home. Shall i trust her? Anyone have similar experience? I called life360 support team who told me location bouncing is common but not showing the user is driving (with speed shown). Anyone can help?
I definitely don't recommend this service they charged my card for a monthly service plan 4 times then when I tried to email them about it and sent my receipt in I got no response the number on the website is wrong so you can't reach them in today's world I refuse to have a company who can't even be trusted with my credit card and you can't reach know the location of my family it's creepy do better
Tip for consumers:
Please don’t use them and trust them with your families location they charged me 4 times in a month for a month plan I emailed the receipt and complained 3 times and I got no response from them so I tried calling the phone number on the website and it was wrong so I’m not trusting them with my sons protection
I paid for platinum upgraded took my money refunded it and canceled my membership another yahoo company that wants to argue that they didn't take your money and you canceled your subscription so I suggest finding a better app I saw life360 is not what they say...
Products used:
None they canceled membership without permission
I've had this for years. It worked great but in the last year it's spotty. I posted a negative review before and it started working again. Now it doesn't. They made some changes and they were not an improvement.
Products used:
Tracking app
Everytime I go in and out of service it bings me at locations that are 20 minutes away. And of course that caused big problem with my bf.
Thanks guys smh. I walked to my van which was about 15 yards away and it said I made a 5 mile trip in 2 minutes which would have made me going 80 to 90 down a road that is curvy and marked for 40mph.
Tip for consumers:
Don't use
Products used:
Not 360
I have 2 teenage daughters and 1 son soon to be 12. Life360 helps many different ways but most importantly just knowing their location can mean the difference in their life. I'm grateful for Life360!
Either you turn on notifications or you get a launch screen every time you open app life360 making it sound like I will miss really important info if I don't allow notifications. Turn on notifications and they are constantly reporting low battery status for each member of circle. I don't need to know this. Will never pay for the app. Just want to occasionally know the whereabouts of circle members and for that it reason the app is merely sufficient... but mostly it's annoying.
I had been use Life360 for many years. It is working OK, sometimes bad. Get less functions than before, so Life360 want to force free user to pay. I don't mind to help pay... BUT $14.99 per month is way too much...!... If $14.99 / year many people don't mind to pay and Life360 will make a lot money... But ther're not that smart. So, may be Life360 think we can't live without... I bet some similar App. Will show up soon...!
Products used:
Life360
Life 360 has been saying I have been out and about in the middle of the middle at various places around where I live. I get up for work at 3am but now my ole man thinks I'm fooling around and when you go to customer support it will not let you send a ticket through. This app is janky.
Sometimes it says I'm on places in the middle of the night which I'm not.
I think my cell is making connections with other wifi. It'll also say I went across a freeway which obviously you can't do hummm
Calls them short trip
Anything the app is supposed to do, it doesn't do. It's just an extra trash app. It's supposed to track your family until each other where you are but the GPS always stops working always. My phone won't even track me. It says I've been home for like 3 months no matter what I do with the app. Then they want you to pay ridiculous fee just so that app can keep not working.
Tip for consumers:
Find a different site that will work
Products used:
It's an application not a material item
Doesn't provide up to date location information. It's 11pm, and still says I'm at a place I passed on the way to work at 9am this morning. If you are relying on this app to keep your kids safe. They'd be long gone by now. Uses excessive battery power.
Tip for consumers:
Nope
Products used:
Garbage
#1 family app created for your peace of mind. Life360 keeps millions of families and friends connected with private location sharing, messaging and driving details like phone usage, speeding, and more.
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