LawnLove has a rating of 2.56 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LawnLove most frequently mention customer service, back yard, and long grass problems. LawnLove ranks 41st among Lawn Care sites.
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Lamar did an excellent job with my front and backyard. I will definitely recommend his services to neighbors and friends. Thanks!
Was quoted 29.00 and billed 55.99. They did half of the job never did the back yard. I sent 4 text messages letting them know they did only half of the job but no one responds. Refund the money you charged.
Lamar did an excellent job with my front and backyard. I will definitely recommend his services to neighbors and friends. Thanks!
Was quoted 29.00 and billed 55.99. They did half of the job never did the back yard. I sent 4 text messages letting them know they did only half of the job but no one responds. Refund the money you charged.
I had an embarrassingly overgrown lawn, which some lawn care services don't want to touch. Lawnlove didn't turn me away and sent Uriel to do the job. I'm so pleased with Uriel's work and I'm not embarrassed about my lawn anymore. If you're in the Sacramento area, I recommend LawnLove and Uriel!
I'm very happy with how easy it was to get the services I needed for my particular lawn. The forms were easy, and I've really been very happy with both the prices and quality of service that I've gotten from the lawn services I got. I've had a couple of trees trimmed, as well as some shrubs, and they mow my lawn every other week.
I would absolutely recommend using this service to other people.
DON'T MAKE THE SAME MISTAKE!
It's difficult to even give LAWN LOVE one star because they've failed to even mow my entire lawn a single time.
I should have looked here before contacting Lawn Love for mowing service.
After signing up, and agreeing to a three cut minimum, and letting them know access to my fence was limited to a 53 inch gate, I was assigned a "pro," and scheduled for service. After being rescheduled multiple times Oscar Bustos lawn care came out but only mowed the front indicating he couldn't access the back yard, even though they knew ahead of time what size my gate was. Why did he take the job if he didn't have the necessary equipment?
So I tried to get some sort of customer service, and after playing phone tag Megan, from customer support, acted very concerned, told me my job was important to them, and that she would get another crew out to take care of the job. In the mean time I had to mow our back yard, which was incredibly long by this time, and after multiple recent shoulder surgeries, which is why I was looking for a service in the first place. Still, Megan said I would not be charged for the first mowing, and I was then scheduled with RightWay Lawncare and Property Maintenance, 3-4 days later.
It's now been seven days with no rain or inclement weather, and RightWay Lawncare has not shown up, and our lawn has not been mowed AGAIN, and so I will have to mow it myself AGAIN.
Given Lawn Love's incredible ineptitude I will be seeking release from my three cut agreement, since they can't even do it right once. In addition to my review here, I will also be submitting a complaint with the Better Business Bureau.
I requested to have my lawn mowed from Lawn Love. They came and took pictures of my grass and quoted me over $160 to mow my lawn due to the long grass fee. I declined the service and did it myself. Then it scheduled me for monthly service. I cancelled the appointment on the app and it showed on the app that it was cancelled. After it was cancelled, I got an automated text and email that someone was coming to mow the lawn. I had just had a new driveway put in the day before which cost $17,000. There was caution tape over the wet concrete driveway and a construction vehicle parked on the lawn. The app did not work properly and so the service being cancelled was not properly put into their system. The worker, instead of contacting me or taking pictures and leaving, walked their mower all over the wet concrete, and around the construction vehicle leaving MASSIVE DAMAGE ON MY NEW SEVENTEEN THOUSAND DOLLAR DRIVEWAY. I put in a property damage claim which they say they will reply to, but they have not gotten back to me about it yet. When I tried to cancel the service it said I needed to have a 3 mow minimum. When I called to complain they finally cancelled the service. This was the 1st time they had mowed my lawn and caused thousands of dollars worth of damage. DO NOT HIRE THIS COMPANY FOR ANYTHING. If they do not provide adequate restitution for this claim, I will be reporting to the BBB and start taking legal action against them.
Products used:
Lawn mowing
This company lies about willing to aid when property is damaged by contractors they pair you with and accepts no responsibility if your property is damaged. The area to file a claim on their website is totally bogus. They do not vet the companies they pair you with. I ran background check on crew that damaged property and criminal activity was present in background report. When asked for info to assist in filing lawsuit lawn love would not provide business address only a phone number and email which is what I had to use to find an address to file a lawsuit. The company's terms and conditions claims to aid with arbitration but do not. The company stated I should work with the company that damaged property as their clients are typically reasonable…hard to do if the crew won't respond or speak with you or admit responsibility.
After having 4 consecutive services scheduled and cancelled by the provider due to "scheduling conflicts" I've cancelled services with Lawn Love.
Cancelling is a funny term because they've never actually serviced my lawn or even shown up to my property. But they have a "3 service minimum" and they're currently at 0 services provided.
Jamall was conscientious and respectful in all of his communications as he took care of my lawn needs. He even sent photos so I could make sure everything was addressed as I couldn't be on site during the service. I highly recommend Jamall to everyone. Thank you, Jamall! From Grateful
Haven't been able to get service in 4 weeks. One person rescheduled 3 times, we tried another who no showed. Had to text to ask what's up, he replied saying he no longer would service our area. Had to cancel my daughter's backyard party because he literally couldn't pay anyone that would show up. Extremely unprofessional and uncourteous.
Would give negative stars if I could. I have used them since July 6 (since I have to use them 3 times) all three times my lawn was not cut properly (this last time, the entire back yard and side was not cut at all) It was supposed to be cut between the 4-5 of Aug, they didn't show up til the 6th. Only cut the front yard, I called to complain. Lawn Love said give them 24hrs and it would be fixed. I recieved a text at 0654a on the 7th being told that the guy could not cut it that day due to religious beliefs (too easy) they didn't show on the 8th either. I had to call again and was told that the lawn provider came out on the 7th and fixed it (which they didn't) Finally customer service said they would get a different provider and they would be out here the 11 or 12 of Aug. I said fine, but I didn't feel like I should be charged extra for long grass since it wasn't my fault. The customer service rep agreed and said I wouldn't be charged extra. Found out who my new provider was, texted them to warn them about the long grass (probably almost a foot by now) and they sent me a new quote ($109.17) and wouldn't be able to make until the 15/16th Aug. I have been on the phone with customer service not stop since the start of this process and still no resolution. The newest customer service said that they will fond another new provider but the soonest would be 13/14th Aug. I am now awaiting a supervisor to call me back to give me more BS information. This is one of the worse services ever. I see why they make you agree to 3 cuts, because if you didn't have to you would definitely stop after the 1st cut. I would not recommend this service to anyone. I am still here with grass in my backyard that you don't want to walk thru for fear of what could be slithering in it
We hired them for one service and the guy that was sent used a solid bladed weedwacker around the house resulting in damage to our brand new siding. They asked for a quote then didn't respond for a couple months before finally saying they wouldn't be helping us. Contrary to their website customer satisfaction guarantee or their claims of being bonded and insured.
Chris did a fantastic job on our lawn! It looks amazing! I will definitely refer his services to friends and family! 5 star work and professional!
This place is a joke I have been told since Thursday someone would b out to do my lawn everyday this is Sunday now I get excuses after excuse an told well because they didn't get my lawn done they will have someone come out on Sunday to do my lawn an still a no show how can you run a business like that my weeds are getting higher now I have to look for a company to do my lawn an get charged more because my weeds are getting out of control not happy about this at all.
They do not text to let you know when they are coming and then charge your card. They would come every 4-5 days and mow when the lawn didn't need it.
They did not show for my first appointment and when I called twice I got nothing but excuses. I will NOT ever use Lawn Love EVER again. Picture of my online cancellation is included
Had lawn love remove several trees from my yard. They did excellent, fast job. I would recommend them
For any type of yard work.
This company signs you on with a world of promises and then finds excuses to cancel and reschedule your service. Well guess what the grass doesn't stop growing because the company is unable to secure a pro to do the work. On the contrary it justs keeps getting worse, like when they send a company who really doesn't care if they miss half of your lawn while mowing, then they promise to return and the next message is "I'm sorry your pro is longer going to service your property we'll start looking for another" It might be easier to buy a cow!
Kevin showed with his wife (co-worker), they got right to work and did a great job. They took care with the lawn and part of their service is to mow, trim around the house and along the driveway and they use the blower to remove the clippings from your sidewalk and paved areas.
Tip for consumers:
Professional and friendly, family oriented business.
Products used:
Lawncare
Gary was respectful & nice. Completed my front yard as requested. Definitely recommend. My yard looks so much better. Thanks
I called Lawn Love to schedule a full cleanup of the overgrowth in my back yard because of a holiday party and come to find out that instead of a crew there was only two workers show up they stayed one hour and left my yard looking the same as before i had to cancel the party don't waist your time calling Lawn Love terrible company!
I live in Boca Raton, Florida and have been a customer of Lawn Love for about a year and have received excellent service every two weeks. As the attached pic shows we have a relatively large amount of grass. Jeremiah is up to the task. Their customer engagement model is state of the art.
Products used:
Lawn mowing service
I love how easy this makes it to schedule lawn service for my rental property and ensure it gets done without having to go over there. Chad always does an excellent job!
Products used:
Biweekly lawn mowing service
I used them last year and canceled due to poor customer service and work quality. I moved to another county and tried them again this year because of a discount and got the same bad experience. Subcontractors here don't respond, respect your time or provide the quality of work for what you pay. I will NEVER use them again.
Tip for consumers:
Beware of the subcontractors they use in Georgia.
Products used:
Landscaping
They don't respond to emails the do not complete the job they leave the gates open and then charge you a long lawn fee.
Products used:
Lawn services
The #1 rated lawn care services near me. Lawn Love is revolutionizing the lawn care service industry. Get an instant free quote on lawn care services near you such as lawn mowing, lawn aeration, leaf removal, yard clean up, gardening, weed control and...