• LawDepot

2024 CUSTOMER CHOICE AWARD

LawDepot

Overview

LawDepot has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention easy process, legal documents, and monique hall. LawDepot ranks 2nd among Legal Documents sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 92.8%
Positive
439
Neutral
18
Negative
16
11
See all photos

What reviewers want you to know

Positive highlights

  • I tried Law Depot and it was very simple and easy, you answer the basic questions and they guide you the rest...
  • The Representative was very ( patient) and had great ( customer service.)
  • 2024 Customer Choice Winner

Critical highlights

  • I may have to cancel my credit card to keep Law depot from stealing my money.
How would you rate LawDepot?
Top Positive Review

“Having this tool to use for our lease agreements has...”

Scott A.
5/1/24

Having this tool to use for our lease agreements has been a great resource at very little cost. Thank you!

Top Critical Review

“Poor experience”

Dhruv G.
2/3/24

Poor after service experience. New comers be aware on name of free first week trial I loosed my money. Rude agent interaction. Agent wants ready to listen any concerns

Reviews (1,190)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (46) law depot (49) customer service (58)
Thumbnail of user scotta1559
1 review
0 helpful votes
May 1st, 2024
Verified purchase

Having this tool to use for our lease agreements has been a great resource at very little cost. Thank you!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Scott,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user danielh3148
1 review
0 helpful votes
February 5th, 2024
Verified purchase

A little unsure if this is good enough. Also my fault that I Was trying to use discover card and realized you did not except discover

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Daniel,

Thank you for the feedback. Unfortunately, we do not accept Discover cards. You will find the accepted mode of payment on the order page itself. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday from 8 am -7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user dorothya892
1 review
0 helpful votes
April 20th, 2024
Verified purchase

My experience using your services this time is the same as last time, perfect, easy to use always. Thank you.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Dorothy,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user drvdhruv07
1 review
1 helpful vote
February 3rd, 2024

Poor after service experience. New comers be aware on name of free first week trial I loosed my money. Rude agent interaction. Agent wants ready to listen any concerns

Products used:
One week free trial

Service
Value
Returns
Quality
Thumbnail of user victoriak728
1 review
0 helpful votes
January 26th, 2024
Verified purchase

I needed to create a contract document as an independent and this is exactly what I needed. LawDepot made this so easy. I will definitely be using this website again for any other needs I have.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Victoria,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user gloriam1085
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Easy and user-friendly. Thank you for the assurances and help.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Gloria,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user jejjejfercak7
1 review
0 helpful votes
March 29th, 2024

Really bad experience here, they have poor customer service and moreover clear "got you" money policies. All in all, will never return to them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliah975
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Finding LawDepot has made me confident to enter into agreements with other people and businesses without having to constantly engage with lawyers. Thanks Law Depot, for allowing small businesses access to the law at an affordable price.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Julia,

Thank you for the 5-star rating. We appreciate you using our site for all your legal document needs.

Regards,

Divine
Customer Support

Thumbnail of user josepha2133
1 review
0 helpful votes
March 25th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Joseph,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user anthonyb1625
2 reviews
0 helpful votes
January 24th, 2024
Verified purchase

Law Depot is the best. Been great for me for years.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Anthony,

That is such a pleasure to hear. We appreciate the review and thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user danielm4848
1 review
0 helpful votes
January 16th, 2024
Verified purchase

It was easy to read, and I was impressed that one can "skip" and come back to that question later. That gives time to think more clearly about these matters. The price is very affordable and attractive as well. Thank you.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Daniel,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user yvettef164
2 reviews
0 helpful votes
February 12th, 2024
Verified purchase

I LOVE LawDepot for all of my business and personal document needs. Thank you!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Yvette,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user jimt1164
1 review
0 helpful votes
February 19th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jim,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user jennifero1474
1 review
0 helpful votes
February 21st, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jennifer,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user russi117
1 review
0 helpful votes
February 21st, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Russ,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user irenew202
2 reviews
0 helpful votes
February 29th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Irene,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user paulh3729
1 review
0 helpful votes
March 1st, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Paul,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user annad1376
1 review
0 helpful votes
March 6th, 2024
Verified purchase

Easy and fast. Thanks!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Anna,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user vincentp511
1 review
0 helpful votes
March 7th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Vincent,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user justinz235
1 review
0 helpful votes
March 7th, 2024
Verified purchase

Thank You..

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Justin,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user ronx138
1 review
0 helpful votes
March 8th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ron,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user jackg1065
1 review
0 helpful votes
March 10th, 2024
Verified purchase

Very efficient. I use this website for several legal documents

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jack,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user samw1059
1 review
0 helpful votes
March 10th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Sam,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user rutho745
1 review
0 helpful votes
March 22nd, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ruth,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user matthewg1859
1 review
0 helpful votes
March 24th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Matthew,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Thumbnail of user kathiek2
Cynthia S.
Manager, Customer Support
Typically responds within 2 days
If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

How do I know I can trust these reviews about LawDepot?

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