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http://www.eiseverywhere.com/image.php?acc=1736&id=238591 I spent good money on this author's books. Some time later I spotted her name on a list of seminars at a jewellery convention. The class she was scheduled to teach looked like a gorgeous piece but wasn't in any of her books. The tutorial / kit isn't for sale on her website either. In the intervening months I have contacted this woman three (yes, 3) separate times asking for more information, if she'd sell the tutorial or kit, if she'd be including it an upcoming book. Nothing irritates me more than rude people. She didn't so much as do me the courtesy of responding. Not even an auto-response. You can safely presume I won't be purchasing another of her books, or anything else for that matter. We all love dealing with people who perceive their customers as valuable. This one doesn't.
http://www.eiseverywhere.com/image.php?acc=1736&id=*******
I spent good money on this author's books. Some time later I spotted her name on a list of seminars at a jewellery convention. The class she was scheduled to teach looked like a gorgeous piece but wasn't in any of her books. The tutorial / kit isn't for sale on her website either.
In the intervening months I have contacted this woman three (yes, 3) separate times asking for more information, if she'd sell the tutorial or kit, if she'd be including it an upcoming book.
Nothing irritates me more than rude people. She didn't so much as do me the courtesy of responding. Not even an auto-response.
You can safely presume I won't be purchasing another of her books, or anything else for that matter.
We all love dealing with people who perceive their customers as valuable. This one doesn't.
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