Nick A. thank you bryan for your comment.
I was so close to making a purchase myself but told it was too good to be true..When I could not find any link on the website to contact customer services, I knew something was fishy....
I hope all's sorted with your Barclays credit card...

Roni T. Noo!!
I have just bought from this site.. They have taken the money for it but i havent recieved anything!! I knew there was something wrong when the email come through as chinese!!!

How the hell am I going to get my money back?!?!!

Bryan P. Nearly 3 weeks after the order was placed I did receive what, at first sight (blue instead of the green I ordered) looked like the genuine article but as soon as I looked at it more closely it was quite clearly a fake - and it doesn't work, surprise surprise! I have now approached Barclaycard for a refund and awaiting a reply.

Bryan P. Just a thought after closing down last evening, perhaps for Roni T's benefit if you are in the UK, my first approach for advice was to Consumer Direct on 0845 404 0506 for advice; you might try that as a first move to get your money back. I hope you're successful and get your money back - similarly, I hope I do! Can anyone advise me on any action one can take to get these sort of scam sites closed down?

Tracey p. I ordered from this site on 23rd of October, have heard nothing. Just found this site with the comments, also not sure what to do about getting my money back. Have just phoned my credit card company and have been told to ring back tomorrow. The payment came out on my statement to WWW.EDHARDYYUS.COM
SHENZHEN CHN (Edharyyus.com is an american company selling clothes!!). Also the payment taken came to £81.19 with the following line showing: 821.60 CNY @ 0.0988. Hoping my credit card company can do something about closing this site down.........

sean j. Hi, has anyone had them not take the payment? It still says pending, we ordered from this site on the 30th had the conirmation order and then another saying the card not being accepted? Is this what anyone recived?

thanks

Tracey p. Credit card company have said I have to wait until I receive my statement and then dispute the payment...that is not until 24th November..

Roni T. Thanks for your help Bryan. Have contacted Consumer Direct. Will keep you informed. :)

Bryan P. Tracey p, I had exactly the same response from Barclaycard but am slightly further on than you, having had my statement on 29 Oct. The verbal advice received from Barclaycard Customer Service prior to writing to them was to send every piece of documentation - confirmation of order etc - (I copied all mine) plus stress in a letter to them that the goods cannot be returned as there is no return address. It seems that returning the goods might get them off the hook. Back one stage, my payment was credited to www.Topsmerchant.com, Shenzhen, China, different to yours - a Google search is revealing - it seems they are huge wholesalers for all sorts of goods i ncluding clothes and based in China, although I did find a US connection on a previous search - Chicago I think it was. Best of luck, Roni T.

Tracey p. hi Bryan
As you said in your earlier post, I too have received a blue ipod (yesterday) which is also a fake and does not work correctly, it just seems to act like a mass storage device, it doesn't connect to itunes at all. Thanks for the information will await my statement and speak to my credit card provider again, will post how I get on....

sally m. i ordered from that website on 6th nov im so gutted i didnt click it was to good to be true and have now lost £69. i really dont no what to do or where to start. what are the chances of getting our money back and should i contact my back incase they try taking more money from me??? help

Roni T. I went to consumer direzt and they were very unhelpful. They said I need to send a letter to the company to ask for a refund. No matter how many times I told them I haven't got any contact details not even an email they kept on telling me to write the letter as it can be used as evidence in court. I asked If they had any other help and they said no. I keep forgetting to phone my bank but I will do it just incase! I really don't think I will get my money back!!

Kimberly S. Hey everyone. I ordered from this website, it was £89.00 but I got charged £91.75 from Shenzhen Netbizpay.com! I am totally paranoid now and im away to call my bank. Hopefully they will be able to sort something out. Good luck to you all, will keep you updated x

Kimberly S. Bank says I will have to wait 30 days to see if they post the item to me, if I dont recieve anything by then they can chase them up to get my money back but cant promise anything so I am off to call my local police station for more advice.

Roni T. I can't even find it on my statement!! There is nothing that matches up! There is a payment for £72 to www.vcpayment.com.... Don't know what that is for but it seems to be around the right time to be for the iPod!? Really don't know what to do!!!!

Kimberly S. I have an appointment with a police officer tomorrow night. The police officer on the phone told me that it is fraud so they will have to come out to speak to me. Take my advice and get in contact with your local police station for advice! Hope this helps everyone x

des g. oh no i ordered 1 on the 5th of nov and not recieved anything much like the above, ( wish i knew about this site first) i paid on credit card but not got statement yet im worried their gonna use my card details and not sure what to do, im really cross as i ordered this for my daughters birthday ! hope i can claim my money back!!

Bryan P. To des g. & Roni T & anyone else who has been caught by this scam: To be safe you should get your credit card company to block your credit card (see my original post on 8 October) it's a bind but is the only really safe way. Incidentally, I am still awaiting a response to my claim from Barclaycard. Your idea to contact the police sounds interesting Kimberly S. so I am about to do that too. Really sorry des g. to know that your daughter will probably be disappointed. I really wish a way could be found to close the fraudulent site down to prevent others from being caught out - anybody any ideas?

sally m. i went 2 the police and they said they cant do anything they just gave me a number 4 cisten advise. Not happy that they wont help.

Bryan P. I contacted the police today; they told me that this is a Trading Standards issue and gave me a number to call that turned out to be Consumer Direct again. The lady I spoke to there referred back to my original call back in October and stated that they always forward these sort of details to Trading Standards who can contact me if required as part of any investigation they undertake. I pressed the issue, stating that an increasing number of people are being caught by this scam; she assured me that info given today will be passed to Trading Standards who may or may not contact me direct. It appears that I am not able to contact Trading Standards direct although I am going to try.

Roni T. They told me the same. I found consumer direct very unhelpful. Police were unhelpful too said they will 'look into it' and in the mean time to phone consumer direct. I have taken the matter to the BBC watchdog too.. I need to email them again and tell them I have now recieved a fake iPod ect. Maybe if we all done that together they could build a case and maybe make a bit more progress than we arem making! I have also told apple about the scam too. They told me they were alrady aware if the site and are investigating!!! They gave me a link to buy a refurbished iPod and said they are hope to get the site taken down.

Bryan P. I had told Apple about this too with as much detail as I could give about 3 weeks ago and suggested they took what action they could to close this site down; apart from anything else, it is jeopardising Apple's good name and their products. Good idea to go to Watchdog - I'll join in too.

sally m. ive joined the watch dog 2, hopefully sumthing wil get done.

des g. i gonna join watchdog too.

Kimberly S. My boyfriend contacted Watchdog about this.I recieved the ipod a few days ago, it looks genuine, just what I ordered and I have a returns address in some chinese language which I am going to contact the police with! :)

Tracey p. Is there a thread for this topic on the watchdog website or do you log it under "my story"?

thanks

sally m. i got my ipod 2 day 100% fake. And the address is somewhere in china. Very mad. Any ideas what 2 do next?

des g. i got my ipod too, again 100% FAKE! i am so cross! i wrote to watch dog under "my story" i also have an address on the delvery note, for china, not sure what to do now. credit card compony said i needed to wait for my statemaent to come b4 i can claim the money back, but i will get it back they said if everything they ned adds up, so i suggest keeping every email and proof of purchase as they want to know the ins and outs of it all. i will keep everyone infrmed a to the progress, if any!!

Bryan P. Up-date: I am still awaiting Barclaycard response to my 3.11 letter requesting a refund & have written again to chase. I tried to access the fake site just now but instead of getting it my browser showed a 'Reported Web Forgery' notice! Similarly, an access attempt to www.ipodnanouk.com threw up a notice from ICE - Homeland Security Investigations stating that the '...domain name has been seized.....pursuant to a seizue warrant issue by a United States District Court...' There follows a paragraph about this being a federal crime carrying severe penalties etc etc. Have we helped ?? At least no more unfortunates will be caught!

Darren B. Hi all
Thankfully, after reading your comments, i have not placed an order for an ipod. Just so you and anyone else is aware, i think this is the same site you all talk about:
http://www.ipodnanosite.com.
I hope you all get sorted. Good luck!!

jennifer d. unfortunately i have been scammed to....by another site http://www.ipodnanosite.com. and i am totally gutted...i am usually quite good with the internet but as my little girl got sick with leukaemia in oct.. i wasnt able to get any xmas shopping done and to be honest i was looking a quick and handy way to get a few bits for my 2 boys for xmas as i have too much on my mind...well now i have nether the money or the ipods!!!!!!!why are these people getting away with this and why is nothing been done to stop them??? i bought 2 of them for 138.00 and when i checked my bank account there was 143.93 taken out and it put me over my overdraff as i only had the money to pay for these ipods...so now im going to have bank charges as well!!!!! can it get any better for us???

T N. exactly, harry! any website that uses a trademarked name in its URL (unless it's the business itself), it's going to sell you replicas or just scam you... thanks for reporting on these!