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InnovativeTxt has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. InnovativeTxt ranks 343rd among Advertising sites.
As a Professional when it comes to SMS marketing, I tried a few companies. Innovative Text had a fantastic, user friendly system which had all the standard features in a clean design. Support for the setup was efficient and helpful and the service is very reliable. With their API I've also sent texts - seamless! -
Worst customer service experience I have ever had. I ran a simple test and the auto-reply feature was not working correctly - one message received sent our tester 4 REPLIES. I also asked for a price match as they have on their website for a competing service, since I could do everything there I could at their service. They said no and offered 30% off a year when I made it clear my use was for a short period of time. Then they had the audacity to send them details of how their competitor works. No thanks, you should be doing that already! They are also fighting my Paypal request for a refund since the product doesn't work like I expected and I used it for a few message tests. Unbelievably disappointed, this is customer service 101.
As a Professional when it comes to SMS marketing, I tried a few companies. Innovative Text had a fantastic, user friendly system which had all the standard features in a clean design. Support for the setup was efficient and helpful and the service is very reliable. With their API I've also sent texts - seamless! -
Worst customer service experience I have ever had. I ran a simple test and the auto-reply feature was not working correctly - one message received sent our tester 4 REPLIES. I also asked for a price match as they have on their website for a competing service, since I could do everything there I could at their service. They said no and offered 30% off a year when I made it clear my use was for a short period of time. Then they had the audacity to send them details of how their competitor works. No thanks, you should be doing that already! They are also fighting my Paypal request for a refund since the product doesn't work like I expected and I used it for a few message tests. Unbelievably disappointed, this is customer service 101.
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