• Gifts To India

Gifts To India

Overview

Gifts To India has a rating of 1.2 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gifts To India most frequently mention customer service, day delivery, and fraud company problems. Gifts To India ranks 634th among Gifts sites.

  • Service
    50
  • Value
    48
  • Shipping
    50
  • Returns
    33
  • Quality
    44

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
13
49
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Terrible and the customer service is so rude and good for nothing... no rating at all
  • This is one of the stupid site and the customer care is one of the worst.
How would you rate Gifts To India?
Top Positive Review

“Thanks for such wonderful delivery”

Agniva R.
7/3/22

Yammy cake. My friends were so happy with the delicious chocolates. Thanks a lot Gifts To India for such a wonderful service.

Top Critical Review

“Fruits platter.”

jogy m.
1/4/24

Disgusting service and no communication from support. Never recommend to order anything from this website.

Reviews (240)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (56) customer care (22)
Thumbnail of user mathew.jogy
1 review
0 helpful votes
January 4th, 2024

Disgusting service and no communication from support. Never recommend to order anything from this website.

Tip for consumers:
Horrible customer service

Products used:
Never recommend this website

Thumbnail of user shrutik15
2 reviews
0 helpful votes
December 22nd, 2023

Absolutely pathetic service! Ordered birthday chocolates to be delivered on 22nd December. Today is 23rd December and still not delivered. Upon chatting in whats app being told "RGTI**************
Your order is a courier item and it is in transit already. But we are waiting for the tracking details to get updated."
When I asked for a refund, I got a response "The order is already in transit sir/mam and now the order cannot get cancelled."
Absolutely hopeless service.

Tip for consumers:
Do Not Use this website

Products used:
Ordered chocolates that never arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user ranjanr8
2 reviews
0 helpful votes
June 24th, 2022
Verified purchase

I am extremely happy with your service. My mum was so delighted to receive her cake and flowers. It made her day. Thanks a lot. You guys are awesome. Good luck.

Thumbnail of user dilipp38
1 review
0 helpful votes
April 22nd, 2024

Not deliver on time after the event they delivered and project quality is chip. All product quality is very chip full west of money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user narmada.das39
1 review
0 helpful votes
September 3rd, 2023

I have ordered Rakhi on 29th and they accepted for next day delivery.But till 4 days no one delivered nor customer care available. Before developing any site owner should think about the customer service contact number n person.The number has given on website no.one picking up call nor responding.Such a Stupid people r handling. They need to learn about customer satisfaction.If there is option to rate below 0 also more for them.

Tip for consumers:
Disaster service ..

Products used:
Rakhi with sweet

Service
Value
Shipping
Returns
Quality
Thumbnail of user tiwarirajnp
1 review
0 helpful votes
September 1st, 2023

I ordered rakhi through this website and it has been delivered. No response on message or call. I will not recommend this company to anyone.

Tip for consumers:
My order has not been delivered. I have asked for refund and I have not received any response

Service
Value
Shipping
Returns
Quality
Thumbnail of user krishnamoorthyv1
1 review
0 helpful votes
October 27th, 2023

I have created an order 6days before delivery and they did not deliver and they are refusing refund
Order No.:
GTI**************
I opened a complaint ticket as well and they are refusing refund
Ticket No.:
GTI-26-*******

Very bad service and cheating.

Products used:
chocolates, cookies and a coffee mug

Service
Value
Shipping
Returns
Quality
Thumbnail of user payelk2
1 review
1 helpful vote
May 20th, 2022

Flower Bouquet was so nicely packed. Made my occasion special. Excellent Service with nice flower arrangement. Beyond expectation.

Thumbnail of user gurug6
1 review
1 helpful vote
May 9th, 2022
Verified purchase

I had ordered few items on mothers day, but didn't received a single item on special occasion. So whats the point to claim your business for delivering same day. I dont even know am getting my refund back or no I wasted $170 on 2 different orders.
I dont trust these people guys.
If i sent an inquiry on their whats app number it always shows that agent is currently offline and timings are 9-6.30pm. I had sent an inquiry around 2.30pm at their time but still no show.
It looks fraud to me
Do not give your personal details to these fraudulents.

Products used:
Mother’s day occasion gifts

Service
Value
Shipping
Returns
Quality
Thumbnail of user bindhut
1 review
0 helpful votes
August 31st, 2023

Is this a Fraudulent site?
I dint receive my order and neither they are available on call or chat support!

Products used:
Gift on Rakhi

Service
Shipping
Thumbnail of user himanshub22
1 review
0 helpful votes
January 30th, 2023

I had ordered four items to deliver on my mother's birthday but they delivered only 2 items on time. Those 2 items delivered were also of very poor quality and cheap. When I made complain, the head office send remaining items by courier but it was much after birthday so whole intention of gift was ruined. I'm surprised that why couldn't they contact local branch and get it done on same day.

Tip for consumers:
Please avoid using this site.

Products used:
Flowers and chocolates

Service
Value
Shipping
Returns
Quality
Thumbnail of user sowjanya.vadlamudi
1 review
0 helpful votes
September 1st, 2023

We have ordered flowers and cake, these guys cancelled flowers by themselves saying user asked to cancel. Useless and ruthless team, worst customer care. Designing terms and conditions as per their convenience and ruining people occasions.

Service
Value
Shipping
Returns
Quality
Thumbnail of user agnivar
1 review
0 helpful votes
July 3rd, 2022

Yammy cake. My friends were so happy with the delicious chocolates. Thanks a lot Gifts To India for such a wonderful service.

Products used:
Cake and Ferrero Rocher Chocollates

Service
Value
Shipping
Quality
Thumbnail of user skk31
1 review
0 helpful votes
October 31st, 2022

I should hv read reviews before but clearly they commit fraud by claiming same day delivery when the gift actually leaves from a far off place 2 days later. A gift supposed to be same day delivered on Diwali is still in transit. Their customer service has put me on auto reply. Seems like their standard mode of operation.

Service
Value
Shipping
Quality
Thumbnail of user subhayub
1 review
1 helpful vote
June 11th, 2022
Verified purchase

Quality delivery with fresh Cake. Thank you for timely delivery and excellent support. Hope the same service everytime.

Service
Value
Shipping
Thumbnail of user chalapathyr
1 review
0 helpful votes
December 5th, 2022

I placed an order by opting same day delivery, unfortunately it got delivered next day. When I contacted the customer service, they could not answer my query properly. Instead saying the payment got stuck at payment gateway, thereafter they stopped answering my calls. Next day when I wrote to them to cancel and refund my amount, they replied it is out for delivery and cannot refund the amount. Finally they delivered next day. Very disappointing

Service
Value
Shipping
Quality
Thumbnail of user rohits232
2 reviews
0 helpful votes
October 25th, 2022
Verified purchase

Made 2 separate chocolate orders for Diwali (Oct 2022).
Since the payment is done, there is no response from their end.
No phone number available and the whatsapp never responds.
Even after 10 days of payment there is no response or delivery.
They are cheaters, never get trapped.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bharatht
1 review
0 helpful votes
December 10th, 2022
Verified purchase

I have ordered for same day delivery. It has been 3 days now, still its not delivered. Also contacted the customer support but no response.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandeepm57
1 review
0 helpful votes
January 12th, 2023

Please never order anything from this website. It was my fiancé's bday and I ordered few gifts from Canada through this website. They were not delivered. I cant track those orders and moreover, there is no customer service number to contact them. Their email service is even worst. They do not respond to my email either.

Thumbnail of user gpsreeja35
1 review
0 helpful votes
May 30th, 2023

It's been nearly a month that I've ordered but they didn't give me any updates about my order and they have made me pay for extra delivery. I will not recommend this site for any other users.

Products used:
Dry fruit, flowers

Service
Value
Shipping
Returns
Quality
Thumbnail of user kaberi.chatterjee
1 review
0 helpful votes
July 20th, 2023

THEY HAVE TERRIBLE SERVICE, NEVER DELIVER ON TIME OR EVEN ON THE DAY THAT YOU WANT THEM TO DELIVER. THEY NEVER EVEN APOLOGISE FOR THEIR TERRIBLE SERVICE. AND THE GIFTS TOO LOOK AWESOME, NOTHING LIKE THEY HAVE ON THE WEBSITE. HORRIBLE!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sk575
1 review
4 helpful votes
May 19th, 2021

I had a terrible experience ordering from this company. I paid for two bouquets of flowers for Mother's Day. Only one got delivered which was not what I ordered and very bad quality of flowers given the price I paid (over Rs. 2,500). I have emailed their customer service team several times regarding this with no resolution. A total waste of money, time and effort!

I DO NOT RECOMMEND THIS SERVICE! DO NOT ORDER

Tip for consumers:
Do not order from this site. The service and quality is terrible.

Products used:
Flowers

Shipping
Quality
Thumbnail of user avika2
1 review
1 helpful vote
February 21st, 2022

Arrangement was good and nice. Flowers are fresh. Family became happy. Delivered on time. Thanks Gifts-to-India.

Service
Value
Thumbnail of user aditis34
1 review
9 helpful votes
February 14th, 2020

This company is a big reaper, they show something and deliver totally horrible street quality items. How dare they even do this, it's a shame that in India there is no consumer rights or complaints forum to report such bastards. They are not even afraid of any consequences as they know orders are placed by people in overseas who can't even track or get hold of them. There phone no is one that's never answered. I added some balloons in my order which they delivered without air/ helium inside, there was a missing velvet rose and some garbage quality chocolates, bloody morons

Tip for consumers:
Please don’t ever buy

Products used:
I threw all the stuff because we never use such sub grades stuff

Service
Value
Shipping
Returns
Quality
Thumbnail of user njj9
1 review
0 helpful votes
September 4th, 2023

We used Gifts to India usually use giftstoindia24x7.comas the service and delivery times great. However this site do not refund they do not deliver on time ordered Rakhi gift and now were on the 3rd Sep 23 and Item still on route. AVOID THIS SITE AS NO REFUNDS OFFERED DISGUSTING CUSTOMER SERVICE AND BLAME PUT ON LOGISTICS. UK AND ABROAD FOLK USE giftstoindia24x7.com instead

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From the business

We just do not gift items, rather we gift you to your loved ones

Company Representative

Thumbnail of user tanmoys2
Tanmoy S.
Typically does not respond to reviews

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