Gift Card Granny has a rating of 2.05 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gift Card Granny most frequently mention customer service problems. Gift Card Granny ranks 83rd among Gift Cards sites.
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What a horrible service. They take your money then cancel your order. I would never use again. Pathetic. What is the point of using yout own money to buy a card online of they canel your order and you cant even contact customer service. Garbage website. Garbage service.
What a horrible service. They take your money then cancel your order. I would never use again. Pathetic. What is the point of using yout own money to buy a card online of they canel your order and you cant even contact customer service. Garbage website. Garbage service.
Tip for consumers:
Dont use this service, just go to the store to get a gift card.
Products used:
Gift cars purchase which came out of my credit card then later denied. How stupid... deny it immediately.
A company I worked with sent me a gift card because of a job well done. After I tried to use the gift card, they immediately declined and set the balance to $0.
No help from support.
GCG refused to refund after filing a fraud claim with them. Much of their business is through phone scammers so they do nothing about it.
I received a gift card from red Robin and it was a print off from the computer and no bar code for red Robin to scan so it can't be used tried calling the phone number and no one answers no cards were sent THIS IS A SCAM if it was legit you would have a regular gift card and someone would answer the phone come on people there was 2 25.00 gift cards I can't do anything about really people get it together never use these SCAM artists
I would give it ZERO stars if I could. Virtual card declines online EVERYWHERE. Called online store and they tried to run the card by phone DECLINED. When I check balance $$$ are there. When I check transactions it shows the THREE times the online store TRIED to run the card for payment and was declined. If you call customer service it directs you back to online and your interaction is with a BOT who cannot understand your issue and tries to compartmentalize you into a few preloaded questions. I had never heard of this card before my husband received it as a gift. I DO NOT believe it is legitimate and based on all the ONE STAR reviews this company should be reported to the BBB.
The firm wants to get honest input about things like staff conduct, shop cleanliness, inventory, discounts, and bargains, as well as the ability to receive candid client reviews, in order to maintain its customer base and deliver better customer services.[url=https://walgreensreceiptsurvey.info/]walgreensreceiptsurvey.info[/url]
I ordered a gift card with FedEx shipping for my wife's birthday. It never came and I was never notified. I called and they said that they arbitrarily cancelled the order because I was a new customer. They also lied to me saying that they sent a cancellation email, when in fact I received a confirmation email.
They were non apologetic and essentially said "tough luck".
Never, ever, rely on them to get you a card on time, if at all, as you will be bitterly disappointed.
Tip for consumers:
Don't Do It!
Products used:
Tired to get a gift card.
Received $50 Visa card from work. I've tried to use multiple times and been rejected, including Amazon. Gave up & requested physical card (-$5 fee) & now they claim they can't verify my address. So it is basically worthless.
They used to be great but now they cancel every single order and in addition to the wasted time you're still charged for the purchase and don't get a refund for 3-5 business days so you lose valuable money that could've potentially been used for an alternative gift card site.
Tip for consumers:
Avoid at all costs.
Products used:
Gift card
I ordered a gift card for one person & went back to order another it says card not accepted. HUH!?! I tried to call and that got me nowhere, so then I searched and see all these bad review. Now I am worried the one I purchased will not even work. How embarrassing, to give a gift and if they eat the dinner and if the $100 card does not work! I cannot reach anyone to get a refund. I see all these bad reviews and hope each one is calling the better business bureau to report them.
Products used:
Gift card
If you could provide us with more details we will gladly look into this case for you. The most effective way to provide us with information is by going to https://www.giftcardgranny.com/contact-us/
We want to ensure our clients have a safe and pleasant gifting experience!
The site is easy to search and easy to... Highly Recommended without this i don't know what i would be doing
Do not use them. They will cancel your order for just making a third purchase. Caused me an overdraft fee. Didn't do anything to help. Stay away.
I placed an order for an ecard, checked in with the receiver (for their birthday) where they said they didn't receive the email. Logged into the site and it was canceled. So, I tried again, validated that I used the correct bank card, submitted it again. I checked an hour later, after I received an email that it was being processed, and it had already been canceled again. Contacted customer support and they said "As the gift card industry is highly regulated, we are unable to provide further details as to the specific reasons your transaction was declined. We would highly recommend that you seek an alternative solution or vendor at this time."
I absolutely will seek an alternate solution.
Tip for consumers:
Beware, follow up with recipient to make sure they received their gift card.
Products used:
None
Place my order got it much later then expected. No longer needed it but they did not accept return very bad
My mother bought a gift card for her grandson that was in the ER room on Christmas. Unfortunately, she bought it for the wrong site. Rather than Gift Card Granny working to rectify the error, they would rather keep the money. Please stay away from them
I was excited when I saw this but then the headaches began. I entered all my details perfectly correctly. The card could not be confirmed. Erased everything. Reentered all correct information double checking. Still couldn't confirm card. Card wasn't declined because it never was confirmed. Checked details again everything is correct on my end. Couldn't confirm card. Changed card information to new card. Same thing happened, "can't confirm card." Tried two more times no card could be confirmed. Gave up.
If I could give these pieces of crap 0 stars I would. My order was delayed by fed ex, when I emailed to ask for a tracking number or even a confirmation email, they told me no order existed. I told them since no order existed they could give me a full refund including the expedited shipping. Then seemingly once given a different email address to try, they found my order. Didn't even ask if I still would like a refund or it sent, just cancelled it, told me the card wouldn't work and they would refund me. They proceeded to send me texts with what I said in quotations, what an odd thing to do. Don't do business with them. I should have read the reviews. A absolute scam.
I tried to buy a E gift card for my friend but the process didn't go through. What was worst was that they took money from my account almost every month. Don't do business with this site they are unprofessional and shady.
$500 gift card number stollen before I ever opened it. Once I opened, illegitimate charges had already been placed. It had to be the company that leaked the data, don't you think? Don't use them.
I purchased several gift cards for the holidays. I made an email mistake and they helped me through from beginning to end. I was so grateful to get the attention and the response I needed, being refunded in a timely manner. Thank you Gift Card Granny for your guidance and support.
A magnificant organization. I have no questions or concerns about their quality, the replies they send nor the price. I, Anthony Constantinou, CEO CWM FX, loves the company!
This card does not work! And when you tell them it doesn't work the only thing they'll do is tell you to load it onto your Amazon because that's the only way it works! It's worthless as a gift card and they do not refund u!
Tip for consumers:
Do not use it
I bought a 45$ gift card from them and the card worked fine. I recently got a $30 gift card. I ordered a $6.00 item, and the card was declined. When I checked the card balance, it went from 30$ to 0$
Products used:
Gift card
Do not recommend. Very poor customer service. My son could not use it and I requested a refund. I called Customer Service and they told me my son already activated it. I knew he did not. Ask them to return it and send it back to me. They sent it back to me, Customer Service took me through activation, which they should gave me the refund before it was activated. Now once it activated, you can't get a refund. If my son activated it, I would not been able to activate it. I never had a Visa gift card that you cannot use at physical merchants. The stores they advertise to use their cards, are places that I do not shop.
Tip for consumers:
Would not recommend
I tried to purchase an e-card for my son. My son never got the card, and now I have the headache of disputing the charge. Beware, buyers, this is site is not legit. Extremely frustrated with this site.
Gift Card Granny is the largest discount gift card website on the Internet. Visitors can find the best deals on their favorite brands and stores. Granny wants to make sure your purchases are safe so she only lists gift cards from the most trusted gift card companies.
Best of all, Granny has a free rewards program! Earn points towards free gift cards. Saving money has never been easier.
Gift Card Granny has been saving shoppers money since 2009. Originally founded as the first gift card comparison site, Granny has grown from a single person operation to a team of close to 40 employees. Today, Gift Card Granny is the largest discount gift card website on the Internet – with over 150,000 gift card deals and over 12 million visitors a year.
Thank you for sharing your experience, Daniel C. We apologize that the order was canceled. Customer satisfaction is one of our most important priorities.
For the protection of payment cardholders and payment card issuers, and in compliance with a litany of financial services regulations, certain online transactions are unable to be processed.
We have no assessment of you personally, your creditworthiness, or online purchase history. For more information on why online transactions are canceled you may find this short independent article helpful https://www.nerdwallet.com/article/credit-cards/why-credit-card-rejected-online
Please contact me personally if I may be of any assistance.
Richard Corso, Chief Operating Officer, Richard.Corso@wolfe.com or telephone 866-739-4914 x 9171 (edited)