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  • FirstPay

Overview

FirstPay has a rating of 1.1 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FirstPay most frequently mention credit card, and service01 gmail problems. FirstPay ranks 193rd among Payment Processing sites.

  • Service
    1
  • Value
    1
  • Quality
    1
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What reviewers want you to know

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Critical highlights

  • another credit card processing site that operates from China.
How would you rate FirstPay?
Top Positive Review

“I should be careful!”

Shela J.
5/18/16

I have the same case as what i've read here.The website was here in canada so i made a canadian payment also. After payment i got an email says they took the amount for my purchased already. But i was surprise when they said Due to the foreign exchange rate the amount that displayed on my statement might be a little bit different from the real price.And says, Bonworth will be displayed on my credit bill. Also the number they provided was in china so i did research on the email that they used for me and the website who took my money and i discovered i am one of the victim too. I tried to cancel but only they says they took my money already.and the rest explanation sounds not credible.My Question is: is it possible that my bank will refund me? Because i feel that i will wait for nothing of what I've ordered.

Top Critical Review

“Total scammers operating under ashoo.com.au in Australia”

Angela K.
2/28/17

I bought three pairs of shoes from this site. The shoes that were sent to me were awful and not even the same brand, style or colour I ordered, not resembling what I ordered in any way. Getting a refund is impossible. Emails go unanswered and the only response I did get was to tell me there was no record of my transaction. Feeling pretty stupid and down $330.

Reviews (45)

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credit card (5)
Thumbnail of user angelak55
1 review
2 helpful votes
February 28th, 2017

I bought three pairs of shoes from this site. The shoes that were sent to me were awful and not even the same brand, style or colour I ordered, not resembling what I ordered in any way. Getting a refund is impossible. Emails go unanswered and the only response I did get was to tell me there was no record of my transaction. Feeling pretty stupid and down $330.

Thumbnail of user stevep99
1 review
4 helpful votes
January 4th, 2016

I thought this was a UK operating business and ordered a pair of Trainers for £66.05, after ordering i had a very vague email not giving me and delivery dates and saying that because of the exchange rate there may be a difference in the transaction amount! Thats probably the only thing they were honest about! Bloody £6 more! I realized that this was a scam company after doing some research like many others on this forum and have now contacted my bank to investigate! So i am crossing my fingers, arms and legs on this one but its not looking good!

Thumbnail of user miae2
1 review
1 helpful vote
June 29th, 2016

This Company also operates in Sweden with a Swedish adress (ending with. Se). I ordered a pair of Clarks and got a fake pair of Birkenstock... tried to email but there's no answer. I have filed a complaint/refund to my banc and hope that they will pay me back. They said that they do it normally. Can't Believe the level of rudeness by these guys! If only the Money Went to people in great need, but I suspect they are pretty well off after all these scams...

Thumbnail of user aymanf8
1 review
8 helpful votes
February 19th, 2016

I purchased a pair of Converse trainers thru one of their facade fake online websites, pearlie.se, last week and never heard back from them, despite several emails.
I contacted my credit card bank who assured me that since the seller is not who they presented themselves to be, this would be classified as a fraudulent transaction, and that I am entitled to my money back, which they did credit to my account immediately after I filed a claim.

Thumbnail of user damiane1
1 review
1 helpful vote
January 26th, 2016

Both above websites are scams. Asking not to return goods that have come from China as they will not pass customs. I purchased these in good faith As registered to a UK website.
You can also search this person on Twitter and he does not respond. Horrible scammers

Thumbnail of user davidm443
2 reviews
4 helpful votes
May 12th, 2016

Do not buy from this site, ordered a pair of knockoff Oakley sunglasses $28.00 us no shipping or tracking number given, but sure took my money out of my account quickly, this site was a paid advertisement on Facebook (shame on you Mark Zukerberg) for taking money from scammers believe facebook owes me a $28.00 refund, doubt I'll ever see it, since it's in a billionaires pocket now

Thumbnail of user annar96
1 review
3 helpful votes
June 21st, 2016

13/06 First pay was taken money from my accuonta. Account 96.58 E for receive but a really101E. Shop on website informs that the max to get the order of the week. And here silence passed 10 days and order not coming. Whats wrong? From Hong Kong I get pack yesterday but from other seler. From zawn to today I dont get.
Im not happy about this delivery. Thats please return the cash. Regards Anna Rzeznik
*******@interia.pl

Tip for consumers:
The order details are as follows:
-------------------------------------------------------------------------------------------------------------------

Order No.: 1CZY-ll13591pp-fp58
Seller website: zawn.co.uk
Payment Date&Time: 2016-06-13 02:37
Amount: 96.58 EUR
Payment No.: YKF*******340242

Thumbnail of user emmah58
2 reviews
3 helpful votes
April 29th, 2016

Another idiot right here! Cant believe I didn't check? How do we get these sites taken done? Or reported? Don't use Beautybysara.co.uk, paid via firstpay.co.uk.

Thumbnail of user elenag24
2 reviews
2 helpful votes
June 4th, 2016

Now is not First Pay, they continue under Fritspay. Google it and you will see hundreds of complaints about these scammers from China. What about a complaint to the Chinesse Embassy in each country - Happy to know their citizens are theifs? Maybe they know already but to tell them in their face can be very pleasant or a kind of compensation from those scammers. Also related to *******@fritspay.com is the email *******@gmail.com - same bastards with different collars. The web they have used to scam me is www.youbuymyhouse.co.uk - They will get caught finally!

Thumbnail of user janes155
2 reviews
3 helpful votes
May 3rd, 2016

For the princely sum of £71 I received 2 odd shoes (not even a matching size!) sent to me from China. No response from website: sensoryfirst.co.uk The receipt came from Fristpay. I'm following that up with my bank now...

Thumbnail of user pamk17
1 review
2 helpful votes
May 5th, 2016

This is a total scam. They do not sell you what you ordered! I orderered two independent hats and over a month later I received some sort of batman hat I never ordered. You cannot return it to them for your money back either.

Thumbnail of user shelaj1
1 review
7 helpful votes
May 18th, 2016

I have the same case as what i've read here.The website was here in canada so i made a canadian payment also. After payment i got an email says they took the amount for my purchased already. But i was surprise when they said Due to the foreign exchange rate the amount that displayed on my statement might be a little bit different from the real price.And says, Bonworth will be displayed on my credit bill. Also the number they provided was in china so i did research on the email that they used for me and the website who took my money and i discovered i am one of the victim too. I tried to cancel but only they says they took my money already.and the rest explanation sounds not credible.My Question is: is it possible that my bank will refund me? Because i feel that i will wait for nothing of what I've ordered.

Thumbnail of user juliol8
1 review
1 helpful vote
February 2nd, 2016

I ordered two USB Hard disk with a capacity of 1 TB each one. I paid around 86 EUR for both.
After 2 months, I've received a 64GB USB flash memory (not checked if it works yet). The envelop contains a value reference for $5.00.?

Thumbnail of user tomk77
1 review
2 helpful votes
March 9th, 2016

Should be a zero rating. Have a look at nwbfs.co.uk really professional looking site, Similar experience there. Filled out the order form and paid with card. Received an e-mail from fristpay.com, Order paid successfully notified! Please don't reply this e-mail directly as it was sent automatically! There was no notice of when delivery might be expected. Tried to sign in to the account created with to nwbfs.co.uk This message appeared Error: Sorry, there is no match for that email address and/or password. Beware! Don't be fooled really dodgy looking outfit. Since then i received a pair of fake Gucci shoes and decided not to pursue matters further, after reading some of the other reviews.

Thumbnail of user inekev1
1 review
1 helpful vote
March 3rd, 2016

I ordered puma sneakers from www.netflixvlaanderen.be a Belgium website. On February 7th 2016. I live in the Netherlands so i'd expect the order to be there in a week or so.
I received an email from fristpay.com saying my order was payed successful but the name on my creditcard would be different "farepreaily"
I now found out thats a website too.
I will contact them cause www.netflixvlaanderen.be doesn't exist any more

Thumbnail of user abigailj4
2 reviews
2 helpful votes
June 21st, 2016

Everyone please beware they now have another company website called lasermaxroll.co.uk.
I have to say something did not feel right when I was ordering but the dress looked really nice and the price reasonable. The minute I pressed send and got the email from fristpay and a service named cheap wedding dresses I knew something was not right. I googled the names and found this site. I had originally found no reviews under lasermaxroll. I called my bank who tell me the money had already been taken (in less than 5 mins!) and the amount was more than I paid for. They also have no information under there shipping and returns tab so bottom line I am sure if I get anything I won't be able to return it. This NOT a UK company but a chinese scam. I don't leave out much hope for getting what I ordered but my bank cannot raise a dispute for 15 days. Oh well let's wait and see. I just felt I need to get the name lasermaxroll into the internet reviews as I did not see any when I initially searched.

Tip for consumers:
Do NOT order from lasermaxroll.co.uk

Thumbnail of user johnt238
1 review
6 helpful votes
August 30th, 2015

I purchase a pair of shoes from WWW.PAWS4GABE.COM in a rush and had a feeling straight away it was some sort of scam. I checked the emails from this seller and cancelled my card. Hope the money did not go to them. Bunch of losers. Should have followed my instinct on the layout of their website.

Thumbnail of user bozs
1 review
7 helpful votes
January 14th, 2015

This company are a bunch of crooks... They took £125 sterling from me when I ordered a Hackett rugby shirt. I received a fake Abercombie and Fitch grandad shirt worth less than the postage.
I can't communicate with them, all their return addresses are non existent.
Stay away from this lot.

Thumbnail of user jezicas
1 review
6 helpful votes
May 29th, 2015

I ordered adidas sneakers BUT canceled the order a few hours later. They didn't react to that and sent it anyway.
I mailed them a few times and their only reply was: "it shipped already, so why cancel it?" A bunch of unproffesional people, I ask myself why they actually have that $#*!ing online website?
DO NOT ORDER THERE!

Thumbnail of user lorrainec26
1 review
3 helpful votes
November 18th, 2015

Ordered a pair of GUESS glasses from "Eyeglasses & Sunglasses" who also trade as 'drainage tankers.co.uk and winwservice with email of *******@gmail.com.

They sent a pair of fake RayBans which were no good to me and not what I ordered. Contacted Emily they will not refund my money all they want me to do is keep the glasses and they will give me 15% refund! Cheeky b@<tards.
Avoid at all costs they are all rip off merchants

Thumbnail of user rodneyw16
1 review
3 helpful votes
June 27th, 2016

*******@sky.com
Does this mean I am not getting what I ordered nor my money back?

Thumbnail of user tonyv22
1 review
4 helpful votes
March 17th, 2016

Same issue with not being able to log in to the website. I ordered a pair of Pumas, and got the same email everyone else has gotten.

Thumbnail of user michaela246
1 review
3 helpful votes
July 5th, 2016

Wtf. No one can stop them? Demonic trash.

Thumbnail of user pelles13
1 review
11 helpful votes
April 6th, 2016

I tried to order something from an outdoors clothing site. The site looked okay from my phone so I didn't suspect anything. I should've read the retour part of the site as it was full of spelling errors. All I got was a fake pair of Diesel jeans from China in the wrong size. I tried to call the number included with the e-mail, it is a number from Fuzhou, China. The number was not reachable. On the site called icareis.nl I couldn't find any contact information. Typical scammers site, I should've been more careful. Well I can kiss goodbye to my 72 euro's..

Thumbnail of user aitorm1
1 review
1 helpful vote
September 20th, 2016

Hi there!

I ordered a pair of altra running shoes on a site called eccleaning.be and I received a pair of fake dressing nikes. I´m going to complain to my bank but i didn´t keep the addresse from where they sent the fake pair. Anyone who received the fake shoes could give me the addresse in Chine?

Thanks!

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