• FishInTheSky.com

Overview

FishInTheSky.com has a rating of 2.0 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FishInTheSky.com most frequently mention customer service, and total scam problems. FishInTheSky.com ranks 185th among Prom Dresses sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I took pictures of the dress (on me) and an email.
  • DO YOURSELF A FAVOR, DO NOT ORDER FROM THIS COMPANY.
How would you rate FishInTheSky.com?
Top Positive Review

“The dress really does exceed one's expectations”

boulangern s.
2/27/13

The dress really does exceed one's expectations. The fabric is of very good quality. I enjoyed a lot wearing it. Also, the customer support team was of great help with all my queries.

Top Critical Review

“This is a scam website; these people sell cheap Chinese...”

Steve H.
9/11/13

This is a scam website; these people sell cheap Chinese made junk of poor quality and then they refuse to exchange or refund by return. Stay away from this site if you value your hard earned money. These people are crooks plain and simple and you will get ripped off. My wife was heartbroken that the dress she ordered came in 2 sizes too small and they refused to do anything about it.

Reviews (50)

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Reviews that mention popular keywords

dress (47) not order (11) customer service (6) this site (13) this company (7)
Thumbnail of user steveh58
2 reviews
2 helpful votes
September 11th, 2013

This is a scam website; these people sell cheap Chinese made junk of poor quality and then they refuse to exchange or refund by return. Stay away from this site if you value your hard earned money. These people are crooks plain and simple and you will get ripped off. My wife was heartbroken that the dress she ordered came in 2 sizes too small and they refused to do anything about it.

Thumbnail of user kellyr6
3 reviews
4 helpful votes
January 4th, 2012

Thank you thank you thank you fishinthesky! The dress was outstanding, my new husband was on the verge of tears when he first saw me in this beautiful dress when I walked down the aisle. I had so many compliments as well. The fit was perfect, the quality was excellent. Most of all your service was great, you met a very tight deadline and I can honestly say I felt like a princess when I put this dress on. I was overwhelmed with joy when I opened the package and this dress helped to make my wedding day one of the happiest days of my life. Thank you fishinthesky

Thumbnail of user darylp
1 review
2 helpful votes
May 30th, 2012

Disgusted with their service. We paid an extra $19.99 for a rush order to be delivered by a certain date. When it did not arrive on paid for date we sent email. They responded "it will ship when it's finished and you will love it". When we told them to cancel order they shipped it anyway 13 days after the prom and agreed receive by date. They are based in China and don't care about US customer service. Paypal is not getting anywhere with them either.

Thumbnail of user mistim
2 reviews
3 helpful votes
April 16th, 2013

AWFUL -- same as DREAMPROM.COM -- do not trust anything they say on their website. I am usually very compassionate and kind to businesses mistakes. This place falsely advertises and almost ruined my daughters prom. Nothing is as they promise and they will fight you tooth and nail for a refund. THEY WILL NOT ISSUE A REFUND -- They offered to give me $30 to get the dress altered! It was a $300 dollar dress that probably cost $2 to make. TERRIBLE.

Thumbnail of user lysag
1 review
1 helpful vote
April 27th, 2012

This website is a SCAM do not buy from them. I read the reviews after I had already purchased my dress. When you email them it's usually 10 words or less with huge grammatical errors. The rush shipping is fake and claim they would refund me for that which they have not yet. I ordered my dress April 7th with a rush order to get it before April 28th they keep telling me 3 or 4 more days to ship it. The company is only open Mon-Friday.Do not buy from them, don't risk it they are in HONG KONG.

Thumbnail of user boulangerns
1 review
0 helpful votes
February 27th, 2013

The dress really does exceed one's expectations. The fabric is of very good quality. I enjoyed a lot wearing it. Also, the customer support team was of great help with all my queries.

Thumbnail of user ellebellea
1 review
1 helpful vote
April 19th, 2012

Please do not buy from this site, it is a total scam, i just got done for $257 AUD. I ordered a dress and paid, but got no dress and instead i got "one liners" with excuses and lies. One day they write that the dress is being made, however the day after they write that the dress is not made just yet. After many emails today they are offering me a 50% refund... lucky me if ever...
Please stay away i got ripped off my hard earned money.

Thumbnail of user nancya14
1 review
2 helpful votes
September 21st, 2013

Tried to order a dress. Was told we got 70 percent off shipping, but they were still charging $30 for shipping. I got on the chatline and asked how they could deduct 70 percent and still end up with a $30 shipping fee. The person on the chatline refused to reply. This is highway robbery. I'm glad we didn't follow through on our order.

Thumbnail of user araceliv
1 review
4 helpful votes
June 21st, 2014

Everything on the website looks great but I either see excellent reviews or horrible reviews. I have 1 year to deal with minor issues if I decide to order my dress through this web site. Could someone please advise if this is truly a scam or not? I'll send my measurements a few inches bigger and with plenty of time... I just want to know the overall quality and the outcome of the product.

Thumbnail of user ls44
2 reviews
5 helpful votes
April 11th, 2014

If I could give this company NEGATIVE STARS I would. I ordered a dress and sent in my measurements and told them to make it 3-4" longer than picture. It arrived as a short dress and was way too small. I have tried numerous times to send the dress back as this was all their error and they will not take the dress back OR do anything about this. They had the nerve to tell me to order another one and they would give me a discount. Really? I don't think so. DO NOT EVERY BUY FROM THIS COMPANY. I seem to be out $160 and I am not happy. Please spread the word that this is a fraudulent company and do not do business with them unless you want to lose your money.

Thumbnail of user jennifera11
1 review
0 helpful votes
September 15th, 2012

They do NOT take anything back. If you order it... you will never see any money returned for the crappy sewing job they do. NOT recommended. I wish I would have read reviews and saved my $150.

Thumbnail of user christinac12
1 review
1 helpful vote
April 5th, 2012

ZERO STARS! This place is a scam! We ordered a prom dress and paid extra for 3 to 5 day shipping. Over 30 days later there is no dress! We had to purchase another dress elsewhere and the will not refund our money. They say it's their policy. That is absurd!

Thumbnail of user ah440
1 review
0 helpful votes
October 26th, 2014

DO NOT ORDER FROM THIS SITE unless you are willing to take whatever you get! They will not exchange dresses even though it clearly says they will on their website.

THEY FULLY COMMIT FRAUD in their color charts and when asking for an exchange - have been told that our dress (wrong color) "is beautiful and one of a kind passing inspection..." NOT A QUESTION OF IF THEY THINK IT IS BEAUTIFUL. Bottom line DO NOT ORDER FROM HERE unless you want to waste money and are okay with anything that shows up.

Also - all of the positive reviews on here are CLEARLY written by the company!

Thumbnail of user vickerssr
1 review
1 helpful vote
March 20th, 2013

The dress looked exactly how it was shown in the picture, you have to buy a skirt to go under the dress but I thought it was beautiful without it as well. Because of custom measurements through Fishinthesky my dress fit perfectly and did not have to be tailored at all. The shipping was also fast and over all I was very satisfied with my dress.

Thumbnail of user kf5
1 review
0 helpful votes
February 16th, 2012

This is a direct chinese site that makes copies of dresses from stolen copyrighted pictures so buyer beware you won't be getting an original at the prices offered.

Thumbnail of user reneeb12
1 review
3 helpful votes
October 22nd, 2013

This place is a total scam. Ordered a dress for my daughter, never came within the two week, was delivered 15 days after event and to mail it back - it is costing me $30 dollars and a ton of paperwork to dispute the charge... DO NOT ORDER FROM THIS SITE!

Thumbnail of user dh61
1 review
2 helpful votes
April 19th, 2013

HORRIBLE - DO NOT ORDER FROM THIS SITE. First of all, they charged my card more than I authorized. When I tried to cancel my order, they refused. They claim to have shipped the item - but I have never received it. Their customer service is a joke, this is a total scam!

Thumbnail of user rachels9
1 review
2 helpful votes
November 14th, 2014

I have been in love with the "Reese" wedding gown by Maggie Sottero for a while and when I saw that fishinthesky.com could re-create a similar version for $219, I decided to take a chance and purchase the dress online. I found a coupon for $9 off if you "Like" the company's Facebook page, so my dress was only $209. I ordered the dress on 1/10/12 and received it on 2/20/12. I am very pleased with the quality! Honestly, I had very low expectations because you always hear horror stories about women who purchase their wedding gowns online, but I was very pleasantly surprised at how much the dress looked like the original designer's gown. It is beautiful! I would definitely order another dress from this website. They are legit.

Thumbnail of user katoftbb
1 review
0 helpful votes
February 27th, 2013

This dress is so beautiful looks like it cost thousands of dollars. The fit was perfect even when I lost weight before wedding I was able to just pull lacing in. Everyone loved this dress. Thankyou for this wonderful dress. Had too show more pictures of this dress.

Thumbnail of user olgai3
1 review
3 helpful votes
June 26th, 2014

If I could give this company a negative star, I would. It was a total disaster and embarrassment. Prior to ordering, I chatted and exchanged emails with them various times. They reassured me that they do accept return. So, I ordered the dress and specifically noted "same as the picture" so that there would be no misunderstandings. When I received the dress, it was NOTHING like the picture. The pictured dress was light pink. The dress I received was beige and YELLOW with some pink. It was hideous. When I tried to return the dress, they said no returns because the shipping was more expensive than the actual dress. I paid $170.00. They first offered me $25.00. Then, $35.00. And, after two weeks they offered me $45.00. DO YOURSELF A FAVOR, DO NOT ORDER FROM THIS COMPANY. THEY ARE LIARS, SCAMMERS, ETC. I FEEL SO VIOLATED. BUY ONLY FROM USA. DO NOT BOTHER WITH CHINA, JAPAN, ETC. All they want is your money. The quality of the dress was a total joke.

Thumbnail of user joans24
1 review
2 helpful votes
September 30th, 2013

Ordered dress for my granddaughters homecoming dance - paid $50 to have the dress delivered within two weeks. Kept reminding them of the delivery date and they told me not to worry dress would be delivered. Dress was not delivered and the date came and went. Told them I wanted a refund - they offered 20% off and the expedite fee. I told them I wanted a complete refund and I did not want the dress because the occasion was over. They told me it would take six months to refund even the 20% off. I told them I was going to my bank to dispute the charge (stupid me used my debit instead of credit). Fifteen minutes later they shipped the dress!

Thumbnail of user kristens3
1 review
0 helpful votes
May 3rd, 2012

My daughter ordered her prom dress a month ago, her senior prom is Saturday, May 5th. We have no dress, even paid expedited shipping fees to have it here no later than April 23rd. Zoe Lau is the idiot emailing me back, telling me the supplier is working on it, but despite the fact that I have canceled the order, they refuse to refund our money. They are in total breach of the sales contract. I have sent several emails, would live to put them out of business... any advice? She pretends that she doesn't understand and says the phones aren't working. Another reason to buy American.

Thumbnail of user terrys32
1 review
0 helpful votes
December 21st, 2012

The dress itself was not bad, but the sewing job was terrible. Nothing was straight. They DO NOT refund your money. They told us to take it to a tailor to fix the sew job. I don't think any professional seamstress would be able to fix the disaster they sent us.

Thumbnail of user hitchcockn
1 review
1 helpful vote
February 27th, 2013

I ordered this dress for my wedding and I absolutely loved it. I wished that I had just given my sizes to Fishinthesky as I made an incorrect choice for the size and had to get the dress altered. But I still loved it and was very happy, and people can't believe that I didn't pay thousands for this dress.

Thumbnail of user philips7
1 review
1 helpful vote
January 23rd, 2012

I ordered a prom dress for my daughter and received it in about 2 and a half weeks - oddly enough there was not progress or shipping info until we inquired - but it arrived safely and timely so no harm no foul. The dress was a disaster. The bodice and the drapery (forgive my ignorance of dress terminology, I'm winging it) were different color and were not supposed to be, the beadwork around the waist looked like a Kindergarten project. The drapery was not gathered at all like the picture showed and the panels in the back that meet at the zipper were not centered or the same height. It also smelled vaguely of smoke on opening... so needless to say it was useless. They responded instantly, tried to assuage with a percent rebate back to me, when I pushed for a full refund there was no argument and I had it within the day. SO, be careful with what you're ordering, order with plenty of time to deal with the unexpected and be polite and direct with their customer service. The latter seems to be their saving grace as I was genuinely worried that we were stuck with some oversees slapped together junk. I was pleased with the service.

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Prom Dresses. Dress for Prom with 16500 different styles. Cocktail Dresses, Quinceaneras, Formal & Evening Gowns. Wedding dresses & Wedding party dresses, Homecoming Dresses, UK prom dresses 2012...

Company Representative

Thumbnail of user charlottew2
Charlotte W.

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