I watched a user bid over $70 worth of bids for a $40 prize.
Manhattan, NY 10036
293 Reviews for DealDash
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I am exceedingly frustrated with this site! I have several items that have not been delivered and they REFUSE TO CONTACT ME! I have sent nearly 100 emails and numerous request through the item request site. Their customer service is the worse I have ever seen. If I didn't know better they have been blocking my emails.
They have blocked me on Facebook because I wanted someone to contact me from customer service.
POSTED ON FACEBOOK:
Ok Someone here tell me how you contact DealDash. I have sent 5
messages through he dealDash website and there isn't a phone number
available. I would just be happy if they would send me an email stating
they got my messages but nothing. This is very very frustrating. i have
stuff that was supposed to come 2 weeks ago and I am not nervous about
things I won that I want as Christmas gifts.
DealDash Hi Starr, sorry for your troubles. If you give me your
username I will contact customer service for you and you can expect a
November 29 at 12:11pm
DealDash Thank you. I will forward that information on to Customer
After a few more attempts I was blocked.
MISSING ITEMS: (I ADDED THE ONES FOR TODAY AS WELL)
$25.00 Cracker Barrel Gift Card
Estimated delivery date: November 12, 2012 - December 05, 2012
$25.00 Crackerbarrel Gift Card
Estimated delivery date: November 12, 2012 - December 05, 2012
$25.00 burger King Gift Card
Estimated delivery date: November 12, 2012 - December 05, 2012
$25.00 Applebees gift card
November 12, 2012 - December 05, 2012
due Nov 15
The Fun Apartment PlaYset Value $38.00
due Nov 30
$25.00 Applebee's Gift Card
due Nov 15
Pacific Coast Classic Dried Fruit Tray Value $45.00
I know this is small potatoes to some but I am on disability and was hoping to give my family a nicer Christmas. Some of the items that I won arrived and I was very eager to be a groupy but now I will not.
Be forewarned...you may not actually get the item you pay for when selecting the 'But It Now' option.
I was bidding on an Apple iPod Touch, 5th gen in blue but did not win. Decided with the number of bids I had invested that I would use the 'Buy It Now' option to get the bids back, save on taxes and shipping. Well, well...to my surprise I received an Apple gift card in the mail (does not state this is an option anywhere on the website) for a NANO and stated the card stated the taxes were covered. Now, I was skeptical on how the taxes would be covered if the value was $399. They were not. I ordered the item I thought I purchased online and paid an extra $35 in taxes. I should have just done this from the get go and would have saved myself the aggravation and rise in blood pressure.
I have no intention of using this website again. An old-fashioned bait & switch tactic.
DealDash is great! I have won numerous items less than a dollar. Very fair, offering you to pay for an item if do not win and get your bids back. They often have great prices on bid packs too. Fun!! Fun!!
waiting since 11/04/2012 for items, several items still pending several items now out of stock, don't understand out of stock, you posted the auction, I bid, I won I paid so I should get my item guess not on this site.
All are Christmas presents, and several past ship time that you post. Took from 11/24 to 12-03 to answer my e-mail and still didn't answer were are my giftcards
I have had a wonderful experience with this website. I was a little leary at first but I have had nothing but good experiences with this site and their customer service department. I have had a couple of issues but they were resolved quickly and in my interest, the customer. They really do value their customers and put the customer first. This is so hard to find these days. They were not just interested in their bottom line but in me as a customer and an individual. I was not just another number like so many companies tend to make me feel. I really appreciate seeing the old but good values of the past in DealDash.
I have gotten some good deals, so to speak, but most of them I have not received. I am waiting since before Halloween to receive some items I "won" on the site. And now it is almost Christmas. I also got some Christmas gifts for my granddaughter and I'm afraid they won't be here in time.
i have won several items on this site and so far everything i received has been perfect i love shop from home and save money
I won 5 auctions and after 3 weeks have not received anything. I emailed last week and 6 days later I got an email saying one of the items was out of stock. These folks definitely do not have their act together as far as honoring what they claim. A real disappointment.
So far four items I have won are "out of stock"!! How can that be? Why are the item's up for bid? A waste of my time and money! I have emailed them regarding this issue twice with NO response!
I had won two auctions, one was an ipod and another was a waffle maker. I have not received either one of these products and they were supposedly sent out and set to arrive on November 22, 2012 and here it is December 3, 2012 and I still have nothing along with no response to any of the emails that I have sent them either. If this company would be legit, I would think that they would offer a telephone line along with an address and website.
Having a good time on dealdash! Came over from happybidday which really stinks.
I've won a few items and enjoy doing the bidding. Unlike happybidday, dealdash is really fair and honest. Happybidday likes to let your last bid let everyone know your about to win so that can jump on your bid and then it takes another 200 bids or more to win the product. Thanks dealdash for being honest!
Deal dash is fun! I have already won and received several items at amazing prices! All items are brand new and exactly as described. The specials on bid packs make it a great value!
Deal Dash has been amazing. I have won several items for pennies on the dollar which would have cost me in the hundreds. The site is easy to use but can be quite addicting. I would recommend this site especially around the holidays because deal dash is always making deals even with bid packages.
Dealdash is excellent. I've bid on and won several items, almost all for under $1.00. It's a great site to get awesome items at a fraction of the retail price, and shipped to your home for free! I would certainly try it!
I bid on and won three Amazon gift cards and HAVE received them in the mail, though it did take a while to get them. Due to other reviews, I haven't tried for any large items for fear that I would never receive them. My personal experiece with DealDash has not been bad, but I also have played it safer than I think others have.
I have done well on here. Sometimes the shipping takes a while 2-3 weeks but they don't charge extra for it, so I'm fine with that. I right now am up over what I've spent.
I wouldn't give dealdash any stars if it were possible....so just call this a negative 5 stars...The concept is great and I don't have a complaint about losing auctions, and spending bid money. That's how it works. You buy bids, you decide how many you will use to try to win. You have to watch an auction till it's down to a small number of bidders and jump in and out as you see fit...no big deal...Where the problem comes in for me is when you win, it takes FOREVER, IF EVER to get the items you have won. I'm the VP of a Large Service Company, and if we did business this way, we would be out of business with the attorney general on our butts. Which will probably be what happens here, if they don't get their customer service and shipping up to speed. I have been forced to issue 6 Paypal disputes and escalate 2 of those disputes to claims. I didn't want to do that, but you only have 45 days from the time you pay for something to get your money back if you don't receive the item, through paypal. I imagine I will have to go to my credit card company for another item or two that I paid for through them instead of paypal. They don't mess around, they ask for your copies of email where you tried to resolve an issue and if there isn't evidence that the other side made an attempt to fix a problem, they just give you back your money, and takes back monies they paid out to the vendor in question. I don't want to do that tho, because the items are worth far more than what I spent. But if you get no items?? What are ya suppose to do. I seriously have emailed anyone I could get an email address on at dealdash, but no one responds at all. When you call the phone number you find after searching and searching, it gives you a message that says email us! lol They did respond earlier in November when they owed me a ton of gift cards, saying they hired a new gift card company, and then also they hired 30 some customer service people etc. But it doesn't appear anything got any better so far. It's a sad story really, cos this company has the ability to be a really good one, but under their current management, or perhaps they just financially are over their heads I am not sure, which. Either way right now they seem to be kind of on the border of being down for the count. I am not going to invest any more money in them for the time being, I need to sit back and see if they are going to pull out of this, or if they are really going to go under cos I am not feeling confident about their ability to keep up with what they have going on. I even offered to assist them with getting their customer service team up to speed, but that email went unanswered too! lol
The site itself is not terrible. It is kind of a scam in that they make so much money off each item being bid on, but it is not a scam in the sense that they tell you exactly how they are going to make that money up front. I bought about 250 bids and had pretty good luck. I lost my first couple auctions but as long as you are willing to buy the item at DealDash retail price, you can get your bids back so you can try to win something else. Well I did this a few times until I ended up saving about 50.00 overall when I won a gas card and a frying pan. I was pretty happy with my experience and now just had to sit back and wait for the items to arrive in the mail.
...Easier said than done. The frying pan I told you I won. I was checking on the status of that order two weeks ago and it had shipped and was expected delivery by 11/22. When I still hadn't received it by 11/24 I used the contact form to find out where my item was. I didn't heard back from DealDash about my order so I used the contact form again, this time about the frying pan and a copy of Black Ops 2 that is past it's expected arrival date. Now when I check on the status of the frying pan it says preparing shipment, expected by 12/12. It went from being shipped already, expected delivery by 11/22 to preparing shipment for 12/12. WTF? I really don't even expect a response because the customer service just seems to be awful. I had a heck of a time trying to get in touch with their customer service about a month ago when I was inquiring into details about Black Ops 2 (I wanted to know if winning the item or "buying it now" would constitute as a preorder for the game so it would come with bonus content) before I attempted to win it in an auction. I had to use the contact form twice, post on their Facebook page, and email them before I even got a response about that. Now that I can't get in touch with them about several items that I paid for that don't seem to be getting shipped, I am growing more concerned. I tried reaching out to them on Facebook again to find out where my items are. I guess that was a bad idea because my posts were deleted and now my profile is blocked from writing on their wall. Bottom line. STAY AWAY! I will be filing a dispute with PayPal shortly if DealDash doesn't get this taken care of.
sent repeated emails about non received items, with no response from company so on last possible day to protect myself I filed a dispute with paypal, only to get a email from company 30 minutes later saying it was my fault items were not received because i filed dispute, then was contacted by paypal stating they were siding in my favor, got another email from company stating they were issuing refund because items were never mailed and would not be, guess what i got in my mail last evening ? yes you got it so now I must renter this nightmare and attempt to be honest and settle this with pay pal and company! ughhhhhh. not worth the trouble at al to deal with them .
I am very dissatisfied with the customer service department with DealDash. On November 13th, I received a message via email that my item that I won was on its way! It also stated that if it did not arrive by November 23rd to contact the customer service department immediately...which I did. I did again on the 25th, 26th, 27th, 28th and 29th. They have yet to return to me regarding my missing item. The short video and their website claims they will reply within 24 to 48 hours. I will never spend money on this company that claims they are honest and fair!!!
This website is easy enough to win at and a great bidding experience, but what is the point if you NEVER RECEIVE your items. There has been much talk about the dealdash company having to expand, etc... But they should not have people bidding on items that they do not already have and can ship out when the people have won. Waiting over a month for gift cards (WHICH THEY SHOULD ALREADY HAVE IN STOCK) is unacceptable. DO NOT use this site unless you are willing to wait a very long time for the things you win.
I have had a TON of trouble with this site. First, I was getting booted out of auctions, losing the bids that I had purchased. They gave me a whole 200 bids back. They did not count how many bids I had used, or the TIME I wasted trying to win my items. Second, I sent 8 emails to be contacted about the loss of bids (before they sent the 200) and I waited over a week before I filed a complaint with paypal. Then all of a sudden, someone emailed me back with the 200 bids offer. But, when I responded that wasn't enough for what I used, hmmmm... no email back! To top off all that, the gift cards I won and also paid for (the buy it now option) I have not recieved! I have sent emails again, being ignored. I have EIGHT gift cards that I am waiting for and not a one has came. Good thing I didn't plan to use those solely for Christmas and had a plan B. HORRIBLE COMPANY.
Thouht I would try it and if it was a scam, definitely inform my friends and family not to trust the site. To my surprise, Dealdash is actually a good site. The shipping is kind of slow but they actual tell you it may take 2-3 weeks for delivery. First bid package, won 6 prizes worth $375 retail in stores. Got them all for $.66 cents. Site does have some bugs to fix when auctions are going bids may jump rapidly but overall very pleased with Dealdash. Now working on my second set of bids package now and struggling but it's my bad bidding and not the site scamming me. Have recommended this site to 6 friends and 5 family members and would recommend it to others as well.
I'm relatively new to DealDash, having learned about it from a friend. And while I've not yet won anything, I did make a huge mistake in making a deposit/buying bids on my account. DealDash has customer service that is second-to-none!! They handled MY mistake in a very proficient and professional way. Extremely honest and very helpful. Walked me through what is probably a very simple task (I'm so not technically inclined), showed me a great deal of patience and respect and, BEST OF ALL, actually fixed the mistake I made with a bonus in my favor. I couldn't be more pleased. They've earned my business!! Thank you DealDash for being the very best!
I have won 4 items since 10/29/12. As of today 11/27/12 I have received 1 item. Waiting more than 3 weeks for a gift card. I would not buy from them if you are expecting to receive it by a certain date. Their customer service sucks! They never get back to you.
Good site...been on for a couple of months and won several items at a wonderful price. Made Christmas shopping a lot easier! Items were shipped quickly and are brand new in manufacture packaging. Won a 42" LCD 3D TV for $26...received within 6 days of auction win.
Purchased a bid pack during the black Friday promotion for only 12 cents per bid. I won a $179 grill for only $3.46 using only 48 bids for a total cast of $9.22. I have won on every penny site that I have used and it is just as easy to win here as on any of the other sites. They also offer free shipping which saved a lot more. Try it, Bid smart and you will win.
I recently signed up with Deal Dash. I won a few auctions and received all the items in a couple of weeks. I contacted customer service and received a quick response. This website appears to be well run. Their bid sales lately have been awesome.
I'm still waiting for 13 out of 14 items to be delivered (number 14 has an expected delivery date to me of December 6). Some of the items were supposed to be received by me no later than November 19, 2012. The rest by November 24, 2012. Today is November 26, 2012 and I have received nothing. My items are a combination of auctions won and "buy it now" items. They are all giftcards. I was planning on using them to do my black friday and cyber monday christmas shopping. I was not able to do any christmas shopping as planned. I have made several attempts to contact deal dash through the customer service email link provided on their website. I never heard back about any of my inquiries. I find it very strange and shady that there is no customer service telephone number available on their website. I also "liked" their facebook page, and had posted a comment asking why the dealdash website keeps crashing, and instead of replying to my question they deleted my comment and blocked any capability of me posting comments, liking comments and emailing them on their facebook page. I've notice quite often that people have posted comments on their facebook page i.e. the site crashed, I never received my items I paid for, etc. And whaddya know, within five minutes the person's comment is deleted!!! In one word: UNACCEPTABLE. This better not be a scam! I still want all of my items. Thank GOD I used paypal for all of my purchases and unfortunately had to submit each item that I paid for and have not received through their Resolution center. I sure hope that lights a fire under the customer service butts at deal dash, and I hope they overnight me everything I have paid for asap!!!!
DealDash.com is a great site!
I was very skeptical at first until I started seeing pictures of people I know on Facebook getting product very cheap. I am glad I done it, I have more than got my moneys worth! The staff is great, responsive and all my stuff was shipped quickly. Anybody that complains about this site simply should have more patience or just stick with coupons at the boring retail stores. I recommend not going after just one product, get in where you fit in :)
- ncjeepgurl : Karen T
I have been participating on dealdash a few days now, and have to admit that I had to "learn" the ropes first. Those questions that were not answered in their FAQ were answered by email through their support team. Anyhow, after catching on and having a plan of what I wanted to come away with in the respect of money and items, I was good to go. I do not like the limit on the small items, as it is pretty easy to get the smaller items, but I guess they are trying to be fair to everyone. I do like the specials they offer with bids, and I'm sure there will be more to look forward to as I remain a dealdasher - thanks dealdash.com!
When I first joined last month they had a phone number and a fb page anyone could comment on....now there is no phone number listed at least not one anyone answers and their fb page seems to block any comments from the public only showing people who send in winning photos while not allowing any feedback at all. This seems like really bad, bad things are starting to happen. I hope I'm wrong. I'm about to send off my "my items have not been received for about 11 overdue items". I'll keep everyone posted on if, when, and what their response is. But I'm thinking that UPS and FedEx usually come well before their 5-8 day delivery times and since gift cards probably are just sent usps, I'm more than a little concerned that there would be issues with so many different products all being late.....Keep ya posted!!
TRUST THE NEGATIVE REVIEWS.
I've since looked around at reviews. What I noticed is that for the most part the negative reviews give a specific example or specific experience for the negative review. The negative reviews are real, everyday people's experience with Deal Dash. On the other hand, the positive reviews are not specific experiences, but general statements. When you hear others accuse positive reviewers of being paid reps for Deal Dash, I think that's why. I don't know whether or not that is true, but I can tell you that my experience is real and has been echoed by others.
Trust the negative reviews. Trust me.
I purchased coffee, but the coffee I received was 6 months past the "best by" date - customer service never responded to my 2 inquiries. I purchased a BK gift card but it never arrived - customer service never responded to my inquiries. I purchased name-brand batteries. They did not arrive in a retail package but instead arrived loose in a box. I suspected they were used, recharged or recycled. Customer service never responded to my inquiries. One afternoon, the site blew up, & I was one of countless people inquiring on FB. Yet bidding went on, deals were sealed, and I lost countless bids. Customer service never made this right and complaints & questions on FB were deleted.
So, to summarize: The products are poor/bad, if they even arrive. Customer service is nonexistent. The website crashes & your bids disappear. Their FB page is edited/moderated so that only positive experiences are reported.
My experiences are consistently negative and these experiences are reported by others as well. I am certain there are deals to be had here, but unfortunately their products, customer service, website, & shipping leave a lot to be desired. I can't recommend this site, and I never intend to use it - ever, never, again.
They say that there's one born every minute - and I was one for a minute, lured in by reports of deals too good to be true. Those deals may be true but they are the exception, not the rule.
So, don't let the next one be you. Save your money, save your time, and search out the deals you really want from reputable sellers. You'll save yourself tons of trouble.
Not. Worth. Your. Time. or Money.
I was introduced to Deal Dash.com via a friend posting relentlessly about it on Facebook. My curiosity got the best of me and I ended up buying some bid packs. Now, I am getting some great presents for my kids that I won on there. It does take some getting used to as far as technique and strategy. Luckily, I am a quick study and I have won many auctions in just a few short weeks.
It is fun, exciting, and frustrating all in one. But what great relationship isn't?! Needless to say I am hooked and plan to spend a lot of time there getting great deals for the family.
Thank you Deal Dash~you are the best! :o)
I am one of the many idiots who got suckered into signing up for this site. Fact.
From approximately 11:30pm to 7:00am, I monitored the deals on the site, continued to bid on a DS3 and still left the site with $63 dollars of negative income, and no DS3. (Mommy is so sorry I failed you, bud!!)... Fact.
DealDash claims they are positive you will win something on this site. Fiction.
To be honest with you, this site is for people who have a LOT of time on their hands and a LOT of cash to spare. I do not recommend signing up for this unless you are both of the above. The deals are sweet, definitely; but think of all the time and effort (and yes! MONEY) it takes to "save" money on a deal (which really isn't a deal, because when you think about it: the cheapest thing they have on the site is a 10 dollar gift card...the minimum amount of bids you can buy is $34.....getting the picture now?
Also, even if you buy $34 dollars worth of bids, the chances of you winning a nice TV (like those they post of Facebook with the nice old lady who genuinely seems happy) well - it's slim and none... That old lady probably spent her entire retirement money on this thing. The bidding is addicting, but it burns a hole in your pocket faster than you can say "DealDash".
I'm sure they make a ton of money on this site. Honestly, I wish I thought of it first. Bravo!
In conclusion - save your money. If you like the thrill of the hunt of a great bargain, do what the rest of the people do and go shopping on Black Friday. There's no fee for that!
Me? I'm going to hang my head in shame...
For the second time in a week, my bought bids are not reflected on a timely basis. It is now 5 hours later after I bought 900 bids through Paypal, their "preferred" vendor, and still a no show on my bid count. I have subsequently lost 104 bids on an auction item that I wanted to continue bidding on, but could not. It has ended. The initial email response from support was to apologize as they have been so inundated by increased auctions and business, but it does not help my bottom line!!!!
The site keeps freezing up and I lost 2 auction items when it froze and I couldn't bid and then all of the sudden there was a winner. Also, you are not suppose to be able to bid once it hits $5.00 unless you have already been a bidder. This is not true. I had several new bidders show up after the $5.00 cutoff that had never bid before. I also lost 200 bids after the same name kept showing up on the bid regardless of who was bidding and I was afraid to continue. I tried to contact customer server and was sent a form letter back. This website is a big ripoff.
Joined today, placed 2 items on auto-bid just before they hit the 5 dollar mark. And what do you know? BOTH items used up all my bids with 5-6 people over-bidding me for hours and as soon as I was out of bids/money, the auction ended. I find it extremely hard to believe that within 30 seconds of me stopping bidding, that the other 4 people competing with me stopped too resulting in the remaining person winning.
If you study this site it becomes painfully obvious that it is a scam. Unfortunately, I fell for it. STAY AWAY from it, don't fall prey to their Facebook posts, don't believe anything positive you read about this site because you will get sucked in and lose your money as well. They lure you in and then take your money. They're $72 dollars richer today and I'm a sucker for falling for it.
I am annoyed with myself for not having looked at these reveiews before buying the pack of bids for $36. After trying for a few items and not winning any, all I have to show for my efforts is a loss of $36!! You will save more by being a smart shopper and buying what you want from a reputable merchant.
I have tried to contact their support for information regarding products posted as "coming soon" but they've been at that status for months....was just looking for information but received no response. Then my search bar disappeared, making it impossible to look for items I am interested in. I've sent requests to their customer support 4 times but haven't heard from them.....very disappointed.
I have won 3 auction items that were suppose to be delivered 3 weeks ago. I have not received them. I have also emailed customer service 4 times and have had no response at all. They say they answer all emails within 46 hours. It has been 8 days and no resonse. BEWARE!!!!! I will be filing disputes with my credit card and also reporting them to the attorney general.
Don't be fooled, it's not that easy! your bidding the clock on 1 second then the site goes down auction suspended, when it comes back some one else won. These scheduled outages give others oppertunity to buy more bids thus prolonging the auction. Certian bidders always seem to win. Asking about it dealdash will only refund the first bid pack @ $36. Have tried this site multiple times with different products and the same thing keeps happening? The same people keep winning? ............However dealdash will sell you the product outright this is thier answer to bidders who don't win.
This site promised if you don't win you get your first bid pack back. Thats great except theres no way to get a hold of anyone! I sent 3 emails over the last week and called and NO response. WHAT A SCAM....I feel like I was robbed of my money and don't know if theres even anything I can do to get it back!! :(
Takes a lot to win... who has that kind of time?? Such crap. I had lots of issues tonight bidding and all their server "upgrades." Wont be buying more bid pacs from this place.
The site is down a lot and when your in the middle of bidding on something. You have to log out and log back in and hope you didn`t lose the bid.
ITEM ARRIVED DAMAGED-- AFTER 9 DAYS NO RESPONSE FROM COMPANY TO MULTIPLE EMAILS ASKING FOR RETURN AUTHORIZATION. NO TELEPHONE FOR COMPANY TO MAKE CUSTOMER SERVICE COMMENT EITHER
I never enjoyed gambling. I don't play the slot machines or go to the dog races. This site is excitement for those who do gamble. You can lose money very quickly. BidBuddy is not there to help you, it is there to facilitate more bidding. The only one who gets a good deal is the seller. They collect on all those fruitless bids and end up earning far more than the item is worth. If you want to gamble, have a set amount and be willing to walk away. If you do win something, factor in all the unproductive bids. Also, if you lose the auction and buy the item you do not get your money back. You get your bids back if you buy the item. Quite a few items have the price ramped up to include the purchase of additional bids.
Anyone remember the old saying "If it sounds too good to be true it probably is" That pretty much sums up this site. The over the top enthusiasm in the 5 star ratings is completely transparent. Do yourself a favor and stay clear of dealdash.
I particularly like how the site continually crashes and you and everyone else that has been bidding is just outta luck. Seems kind of like a scam to me.
I like this sight, I win all the time. I watched it a few hrs. before trying it out, because only common sense tells you winning without research or learning the practices of the players, Is like jumping into a card game with a bunch of money when you have never played it expecting to win allot your first night. Before I finish this comment i will have won yet another item far below cost. I won a 369$ item last night for ten dollars total. 9 days into this month i have won near 3000 dollars with a 400 dollar investment. watch the players like myself that win, without spending alot, a few minutes a day for a week or so BEFORE you try, and play against the ones that don't. start small and let other players see you win and they are more hesitant to play you again on larger items(keep in mind lots of people watch!) can't tell you all my stategies but you learn your own. good luck !
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