No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 422 reviews)
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I had set up my bid buddy on a product. I then had computer issues and had to put it in the shop. When I got my computer back a month later, I realized that I had won that bid. The issue with that is that you have 2 weeks to p a y after you bid. I sent a request to customer support and they allowed me to pay for my win and receive my product. Phillipe was very helpful. I will continue to deal dash.
.I was having an extreme time trying to win auctions, and my anziety was just too high, which with a broken back from my waist down, waiting to see yet another neurosurgeon...made my pain very bad. I wrote to Deal Dash for a refund. I received a reply almost immediately saying they would give me my refund, and if I wanted to try again with the bids I still had to go ahead. This is unusual, EXCELLENT CUSTOMER SERVICE !!! I feel so good about this company I will try again to learn the game. I worked for a large bank servicing credit cards,for 16 years and I KNOW what good customer service is.I am so impressed!!!
Back then you could win good items in minutes. Now you have to decide whether you want the item or not because of the price of the item you would have to pay for if you don't win. This is not the honest auction because people are anxious to pound you like crazy and I have seen where they can run people off and win the items cheap and it's wrong. I know I have been there and done it. So you can join deal dash if you want to but be prepared to pay for the items that you want.
I like DealDash partially because it is challenging. I would warn everyone to be cautious of their bids, and consider whether they are truly receiving a deal. There are professional users who know how to play the game, and will outbid you until the cows come home (and then some). Add the cost of bids and consider auctions lost- is it really less than shopping around and being patient for a deal somewhere else? Remember when you lose auctions, your bids pay for the winner's item (which is how the "deal" is possible)..
I have always had a lot of nice winnings from dealdash including:
where I spend like around $60.
But, the reason I am writing this is a recent customer care experience.
I placed a bid buddy which went above the actual price of the item .
When I communicated this to them, they refunded my bids without making me run through the hoopla (though with a warning, which I think is fair, that next time I should be careful when setting up the bidbuddy.
I am skeptical of anything that sounds to good to be true,so accordingly I had
thought of numerous ways DealDash might not be legitimate and asked them
numerous "gotcha" questions. They passed my litmus test with prompt and
relevant (no BS) responses.
I will be signing up as soon as I need an item they might auction.
Web site froze on 2 seconds and didn't accept my bid. By the time it did, they had awarded the prize to the other person bidding. It happened on Sunday night also, but I contributed it to a flood of people using the site; But, today I realized there was a technical problem with the website and it was freezing up randomly and then unfreezing and you didn't know where you were. I hope you get this problem filtered soon. It really taints the game.
I had a problem with the bidding process and used my bids wrong I didn't understand the way you can bid. I contact customer service and within hours on a Sunday, they solve my issue and helped me with links to learn, and make my experience bidding an enjoyable time for me. Again, thank you.
I erringly thought I was getting a free trial only to find out that I had actually bought a bid package! I do not have internet service at my home at this time and didn't think I could adequately use the service, so I requested a refund. Within LESS than 24 hours I received a response from a rep and refund was in process, and was even told I could use the bids I had left without interfering with the refund request!!! What a wonderful opportunity and with absolutely NO HASSLE whatsoever!! I will definitely become a member once I have internet at my home, and will recommend this company to all I talk to, and that's a lot!!!
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