No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 311 reviews)
Detailed Rating Summary
▼ Sort by: recent
I like the prices and it is very fun but most of all it have just about any thing that you wañt????
I cannot discribe my experiance as I did not see what was there for bidding and I wanted to see badly. Maybe my Washington address will let me see what is there so I can bid.
Needed help with my username and got a response in a timely manner.
My experience overall has been totally outstanding since dealing with the dealdash team. Other companies could surely use some dealdash lessons on how to treat customers. A+
I was refunded for the purchase I was unaware I made. It was an honest mistake, and you were honest enough to refund my money which I very much appreciate. Thank you again!
my question was answered promptly, and completely
My first run with you guy's was horrible, but the customer support. Just might might have made up for it. I might give you guys a nother run
Their answer to my question was very prompt the answers were precise and easy for me to file thank you
I was bidding not knowing that each bid took money away from my card. I was under the impression that if i don't win the bid I still have money. But to my dismay each bid cost me. The meter at the bottom encouraged you to get a level or something. I was just kind of lost. And to pay 34 dollars and have nothing to show for it, wow. Never again.
Tip for consumers: Read, Read, Read.Ask Rhuesel about DealDash
It is fun, just very long waiting and then all at once I lose. I can't do this with every item, so I will pay for what I want. Thank you.
I want to thank DealDash for the following;
I went online to check it out and I thought I just signed up and gave my debit numbers so in case I wanted to bid I would be ready not realizing I bought $75.00 worth of bids.
I panicked as my money was already accounted for and this would throw me into overdrafts at the bank and created major problems at home.
DealDash worked on my request almost immediately and are refunding my money.
A site to be trusted thats for sure and I hope to be bidding soon.
I misunderstood the price of the service and they are cheerfully refunding my money.
Not worth it at all. I wouldn't recommend this to anyone. I purchased my first bid pack and i won a $10 gift card with one bid. ok, thats great, 16 cents for a $10 gift card. Then a few more small items that supposedly no one was bidding on, which i honestly believe they were just there because i was a beginner, and if i have luck with a few purchases, then I'll keep bidding. The auctions are supposedly fair because there are items that are one-per-user. I tried winning a kitchenaid stand mixer several times, I've spent about 400 or so bids trying to win one when i noticed i was bidding against someone who had already won one. It was a different color, and different model, but they're both kitchen aid stand mixers so its clear some people are bidding to sell items won which makes it unfair for the rest of us.
Also, after an auction reaches $5, no new bidders are allowed, but if you placed even just one bid in the very beginning, you basically have your foot in the door for the rest of the auction. I was up all night trying to win the kitchenaid stand mixer and then out of nowhere people who had not been bidding were able to place bids because they had placed in the beginning.
I would recommend Quibids instead. It is much better and more fair. In quibids, once an auction has been going on for a while, it is locked and only recent bidders can continue bidding. I just wasted $75 for nothing and all i got was a $10 gift card. You're better off just buying things on amazon.
This brings me to another issue. On dealdash, you get your bids back if you buy the item at full retail price, but items are rarely sold at retail price. On Quibids, the money you spent on the bids placed goes towards the buy now price, so you don't have to make another large purchase, you can just pay the difference.
UPDATE: Thank you, Dave, I just saw the credit on my card statement. I did give DealDash another try, but I have not had any luck. I do appreciate your customer service, thank you so much.
Tip for consumers: Just don't do it.Ask Kilcia about DealDash
Deal Dash has the kindest, most efficient people at the helm. Any issue at all is dealt with immediately. Always recommend!
Costermer service was very fast & helpful & friendly
It's been a wonderful experience, great customer service... I'll definately refer friends
Had a small problem re payment that was resolved within 48 hours. great customer service. They went beyond my expectations.
If you're persistent and learn the tricks of the trade, you can score some decent deals but this does take a lot of time and mental energy. Their prices for electronics at the "Buy it Now" price are exorbitant but that is probably the real retail price (which no store really sells items at). The cost per bid is 60 cents but in my time on the site, I've only seen them ACTUALLY sold at 60 cents once a week at most so it's better to wait for one of their deals.
Also, their shipping could be faster. They make a ton of money off these auctions (even being generous with saying its 16 cents a bid which is the usual sale price, they make $100+ bucks off an item they sell for $10 that was maybe worth $25) so they could certainly afford two day shipping.
Customer service was nice but they really need to do something about the issue of having multiple users play an auction at the same time in an effort to help each other out (push other legitimate bidders out by creating an illusion of 5 bidders when really it's just 1 and a couple of his friends or one person on a couple of devices). This is called "team play" and explicitly against the DealDash rules but TONS of users do it to the point that the bigger auctions especially are almost completely rigged. I don't believe this is a scam by the company but they should really log ips to prevent the problem before it starts.
They are much more afforable and win-able than QuiBids but I wish they would occasionally implement a multi-choice auction like QuiBids so that you can choose between a laptop, camera or tv for example. They also need to have more auctions going live simultaneously. There's usually only one auction going live every five minutes so with the No Jumper feature (which is nice but needs to be reduced from 500 bids to 300 like they do on their Black Friday deals) you may log on and only have an option of seven or eight auctions.
Overall, not a bad penny auction site though.
Tip for consumers: Only bid on things you are willing to buy at full price and do that when necessary so you can get your bids back. ALWAYS factor in your bids into the final sale price of any auction you've won or are trying to win (e.g. if you put 100 bids on a $10 gift card and bids are 16 cents each, you're really paying $16 PLUS whatever price you won the auction at).Ask Kaity about DealDash
They responded the next day with an adequate answer.
Wasn't to thrilled about what I purchased and asked for my refund. Customer Service replied to me in less than an hour issuing my refund. Top Notch
I had an issue I contacted customer service and they took care of it quickly and professional.
About DealDash (from the business)
DealDash Corporate Headquarters
Related Articles and Tips
A penny auction is a special kind of online auction that allows sellers of expensive items to offer them for pennies on the...
Lotteries, card games and slot machines are all forms of gambling, but the odds are usually clear and most are regulated by...