No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 422 reviews)
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this is the worse site i have ever been to. words cant even explain it, if you want something like this do beezid so much better. i want to kill myslef that is how bad this is, i didnt waste to much money but what i did i want to just shoot myself is how bad it is, i would rather be dead then waste money on this site.
I tried Deal Dash and it was not for me. HOWEVER, the customer service was great as far as getting a refund with no hassles!
I felt like they GOT IT and that they got it right -- even when the auction approach is not a good fit for the customer.
More online companies should do business this way!
I ha e always been treated fairly and quickly and CS is great they go out of their way to help and rectify and issues you have . A ++
Just wish you had customer service phone line,n time for customers who need help toll free # for customers help...that would b awesome, I think ! VERY SURPRISED YOU DON'T. JUST A suggestion....thats all.... ; ) I'm new n would help alot if there's customers service hot line....Lol..but for real , to speak with and walk customers thru the things they may need help with,or just don't understand.
Thank you, n would like to get started bidding,if I New how,for sure...INFO ON THE WAY....SO HOPEFULLY I WILL FIGURE IT OUT.. ; ) thanks again!!!
Any time there is an issue, they are Johnny on the spot to remedy it!
THIS SITE SUCKS with al you do to the public it could be your mom,
I had accidentally created two different accounts with my same email address. They responded quickly to my problem and customer service guy Matt D figured it out and fixed everything even though the mistake was mine. I have great confidence now that DealDash is safe and have already received three of the items I won.
I spent over 2,000 bids and the only thing I was able to win was small items such as $10 gift cards and 1 $100 bid pack. When you bid on something worth something be ready to spend well over 600 bids and you will probably still not win. I spent over 900 bids on one item and and of course after I run out the other person wins. When I thought I was going to win on a item, the site froze up as I was trying to add more bids to the bid buddy and when it started running again, someone won it. I notified the customer service and they made it seem like I was lying. I know it wasn't my browser because every other site worked fine and I've always used this browser with deal dash and it was good. I spent over 700 bids on an another item. It is a RIPOFF!!!!!!
I was charged $78 dollars that i was not aware of for just viewing the site my name is Agustin Rodriguez and I would really like a full refund as I was not aware I would be charged that amount at all and I need the money back ASAP please contact me at 305 588 0624 or give me a refund please and thank u have a great day
They solve my problem, I received two items broken ,,,,,
One of my options was to receive a target gift card in place,,,,
Which I received in a timely fashion .
Caution should be exercised when bidding for more expensive items. DealDash makes their money on these items because multiple bidders pay a considerable premium to post multiple bids at penny increments. If it looks like there are going to be a number of bidders before closed bidding ($5.00 bid), then it is best not to participate because you will lose all the money you paid for each penny bid. Buying on Amazon may be a better choice.
I understand the business model of DealDash - they are fairly upfront about it, but....
I did spend several weeks watching and observing "winning strategies", but there are hoards of professional bidders on the site who win the vast majority of the auctions.
I have found many items purchased on DealDash being resold, which is against the terms and conditions, but it happens anyway.
The value / prices quoted for items are very inflated - you can buy many of the items for much less than stated.
They have several unique-to-Deal-Dash items - if you try to find them via internet search engines to research the value / price, you will find web pages which say the value is what Deal Dash is quoting, but I suspect the pages are put up by Deal Dash. Examples include the Schultz Massage Chairs and the designer furniture. The Massage Chair lists a value of $14,500 (!), but no one would ever PAY that for a brand/chair that can't be evaluated or purchased through any other outlet. The decorative items - clocks, etc - the quality is NOT GOOD. I actually won an auction for a clock, which arrived damaged. I contacted customer service who responded to me after EIGHT DAYS. I was asked me to send pictures. I did. Then I was sent an email with a return label and it all had to be in original packaging (save your boxes!!), then it had to be returned before a new clock would be shipped out. I finally got the clock and the face was installed slightly crooked and frankly it is cheaply made. This for a clock where the value was portrayed as $575! How about the Japanese knives for $1500?
Bids are always discounted now - one day 15 cents, the next day 14, the next 13 then 12 cents... a fairly repeatable pattern. Even with discounted bids, the wins are so infrequent that it just isn't worth my time or effort.
Summary: expensive "infotainment" where you *might* get something of value from time to time if the professional bidders slip up.
Update: yes deal dash will refund your PURCHASE PRICE if you are not happy with product... BUT they do NOT refund your bid costs!
As a new member to DealDash, I wasn't certain as what I was doing and wanted to know how many bids I had used on this one item. Contacted Support and was told how many I had used. It was quick and pleasant from the person that responded.
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