No bots, they're a clean business with integrity and the best Customer Service I have ever encountered. (in 402 reviews)
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I just signed up with DealDash and was browsing through the website unknowingly I bid on something. The charge went through my account I called Customer Service and was helped by Matthew D. who was very understanding and gave me a refund. He also gave me a quick review on how things work on DealDash and let me keep the bidpoints that I bought by mistake.He also sent me some useful information with my refund notice. It was a pleasure dealing with him.
It was my first time to visit the sight and found absolutely nothing I would bid on.
When i called to ask for a refund I wasn't prepared for the way I was treated...with exceptional service and respect! I will visit the site again and recommend it to others, thank you!
Receive reply within 24 Hrs or less I appreciate the refund patrice johnson.
I was charged twice for what I thought I was getting on my original order of bids upon signing up. I was upset, and did not plan to use the site because I felt ripped off. I sent one request to customer service, and within 24 hours they refunded what I had asked. Incredible service, not to many, companys would do that for a new, nieve customer.
I received my clock. Unfortunately, it was broken beyond repair in shipping. I contacted Customer Support via chat. I was connected immediately with Philippe. He resolved my issue in a timely fashion. Dealdash has issued a replacement clock. I can't wait to receive that beautiful clock. Thank you Philippe and thank you Dealdash!!!
I had won steaks and had not received an email. I had to make an emergency trip to the hospital and was gone for 3 day. During that time the steaks were delivered and know one was looking for them so they sat outside. I contacted Deal Dash a few days after I got home and now I have new steaks on the way. Deal Dash has always answered every email. It may not be the answer you want but if you have a problem they will explain the reason for the answer.
I spent more bids on trying to win more bids than anything else. And, even if I had won any of the bids for more "bids," I would still have had to pay for those bids to get them. Only thing I won was a quick $10 Walmart gift card, but those bids are only for us "newbies" who haven't won anything. My guess is, DealDash lets you win those so you don't feel like such a dummy for being suckered into their "Deals" NOT.
I have been a Deal Dash user & FAN since 2013 and have gotten great products. Now 20% of their products they are auctioning are from a company called The Barrel Shack which dispalys great on the page until you get one of their products ... Made in CHINA - nothing special, my $290 clock is maybe worth $35 in an American store. Such a disappointment in Deal Dash for hooking up with them soooo deeply.
I wouldnt waste your money or time. Once you get past the first couple of stages its like they open the door and you see the real deal dash i lost 160.00 within 24 hoursjust trying to get small items. You have the same bidders over and over wining and that 5 dollar jump in doesnt change anything everyone throws a bid in before the 5 bucks and they wait until youve bet most of your bids then jump in when its close to the amount ( usually 3 times its worth) and run you out of bids or force you to buy more. So no i wouldnt reccomend this to anyone unless you have plenty of money to throw away !
I 've been a participant with DealDash auctions for almost 2 months now. So, I am still fairly new. I decided to give it a try because like everyone else, I was looking for some great deals. In my 2 months of experiences with the auctions, I couldn't help but notice that the SAME people were winning almost all the time. I will name a few: Missdragonlady, Buppy6, judylovesme, Silverwolf, dukethecat, homie1972, RichandBored, lillyg63, and a few others whom I cannot think of at the moment. I don't care what these people bid on and when they bid, 99% of the time, they WILL win and not just win, but win the item at a very CHEAP price. It appears as though the clock is stopped and the auction ends very early for these few "chosen" individuals. I have seen this with my own eyes too many times. Everytime I bid, the auction last for hours on end. I found myself having to spend at least 600 to almost 1000 bids to win ONE item. I don't understand why some people have to pay a premium for items so that others can get them for cheap. I don't appreciate paying for OTHER PEOPLE to get great deals! What I have concluded from all of this, is that you MUST have deep pockets to win anything, especially if you are new. I did win some nice things but it was not worth having to pay a premium to get them. When I did the math, I really did NOT get any good deals. I will enjoy the few items that I won. If you are looking to get great deals at a bargain, YOU WON"T! Unless you are one of their favorites.
I received all my bids back which was the proper thing to do. I just lost out on a special Christmas gift for a special family member. nothing I can do about it except hope you have another one for sale before Christmas. thank you for taking care of the matter in a very timely manner. Patricia Waller
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