I ordered five pair of shoes from them in early 2010. I was hoping to find one or two pair for work, but unfortunately, none fit me well. I returned all five pair within the required time period. I never heard back from them. I checked my credit card two and three months later with no refund. I emailed them probably six times asking where my refund was. UPS verified that they delivered it. By the time that I realized I had been scammed, it was too late to reverse the charges on my credit card. As another reviewer mentioned, very convenient that there was no phone number listed.
Same as with others. Ordered shoes mid april. Promised shoes by 5/3. No shoes yet. My card was charged the day of the order. I emailed to ask for a refund and got no answer to my repeated communication. The credit card company will try to get the refund. This site is a scam| do not use. Post it everywhere, i am doing so.
This is the worst site EVER! Absolute scam! Ordered a pair of Danskos on 2/26/10. It is now 6/17/10- no shoes! I was charged immediately after ordering. My online receipt still to this day says will ship in 2-3 weeks. I have emailed them about 10 times, with no response. I have filed a complaint with the BBB- again they did not respond. I also tried to dispute the charge from my credit card company and it has been greater than 60 days, so I can't. You can't tell me that this company did not do that intentionally. Also, no phone number on their site! Pretty convienient huh? Don't make the same mistake- NEVER order from this company- tell everyone you know too!
Well I think the people who wrote their thoughts are right...!
They are a rip off company. I have sent them many emails to
Cancel my order. I have hear from no one... You have to wonder about
A company who charges you with your product sent to.
How do you get your money back.?
L. Dunk
Order placed Jan. 16,2010 was never filled. After four months of contacting comfortshoesny.com and hearing only excuses I cancelled my order. Comfortshoesny.com promised full refund. To date which is four months of waiting, no refund. This company is in the business of scamming customers.
Do not do business with this company. I ordered shoes from them over 2 months ago. They said the shoes would ship in 3 days and charged my card. The shoes never arrived after three weeks. There is no phone number to contact this company only email. I sent them an email after three weeks asking them to cancel my order and refund my credit card. They sent an email two days later saying they would refund my card. There was no refund after two weeks so I emailed them again and got the same response. Now it's been a month and four emails later and no refund. DO NOT DO BUSINESS WITH COMFORTSHOESNY.COM!
Do Not Orer from them... They are crooks and just think, Yahoo supports them
This site is a scam. I purchase Black Dansko shoes in February of 2010. To this day, I have not received the shoes or my refund.
Hello,
It has been nearly one month since my refund should have been processed. I am sending you this notice to inform you that I am prepared to report ComfortShoesNY.com to Rip-Off.com and The BBB. Please advise if your company can rectify this issue today.
Thanks
Davier Mayes
--- On Tue, 3/9/10, ComfortShoesNY.com <*******@comfortshoesny.com> wrote:
From: ComfortShoesNY.com <*******@comfortshoesny.com>
Subject: Re: Order *******
To: *******@yahoo.com
Date: Tuesday, March 9,2010, 1:58 PM
Thank you for the notification. Your order has been canceled. Our billing department is processing a refund in the amount of $101.99 which will be applied to your Mastercard ending in 1975. It typically takes 7-10 business days for the credit to post to your account. Thank you for your patience.
ComfortShoesNY.com
*******@ComfortShoesNY.com
From: Davier <*******@yahoo.com>
To: ComfortShoesNY.com <*******@ComfortShoesNY.com>
Sent: Mon, March 8,2010 2:57:01 PM
Subject: Re: Order *******
I would like to cancel my order. When can I expect to receive my refund?
Sent via BlackBerry from Davier Mayes
From: "ComfortShoesNY.com" <*******@comfortshoesny.com>
Date: Mon, 8 Mar 2010 11:53:26 -0800 (PST)
To: Davier Mayes<*******@yahoo. Com>
Subject: Order *******
We apologize for the delay in shipping your order. It is scheduled to ship by Monday 3/22. Once it ships you will receive a confirmation email including your UPS tracking number. If you'd like to cancel your order and locate it elsewhere please let us know. Thank you.
ComfortShoesNY.com
*******@ComfortShoesNY.com
From: Davier Mayes <*******@yahoo. Com>
To: *******@ComfortShoesNY.com
Sent: Sat, March 6,2010 9:40:23 AM
Subject: Shoe Order
Hello,
I place an order on 02/22/2010. I have yet to receive my order through UPS. The receipt that was provided by your company does not have a UPS tracking number. Please advise of the status of my order a. S.a. P.
Thank you.
Davier Mayes
Name Code Qty Each Options
------------------------------------------------------------------------------------------------------------
Dansko Clogs Professional dan206-*******M 1 119.99 Size = 43 = Men's US 9.5 - 10
- Black Oiled
(Will ship in 4-7 days)
Subtotal 119.99
Coupon discount (22nite) -18.00
Subtotal 101.99
Shipping 0.00
Tax 0.00
Total 101.99
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