• American Public University

American Public University

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Overview

American Public University has a rating of 1.6 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about American Public University most frequently mention financial aid problems. American Public University ranks 4573rd among Education sites.

  • Service
    11
  • Value
    11
  • Returns
    6
  • Quality
    11
Positive reviews (last 12 months): 0%
Positive
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Negative
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Over the past three years, I've watched the school quickly plummet into a terrible place.
  • The other students are morons, and don't expect to be challenged to think in any way.
How would you rate American Public University?
Top Positive Review

“100 percent legit and have the degree to show for it, School is accredited and legit!”

K T.
3/8/23

I did my research before attending this school and verified that it is an accredited institution. I finished my undergraduate degree here after having my previous credits transferred over. In 2022, I received my bachelor degree and I am in the Master's program now. I have had zero issues. (It's recommended that you get a counselor to help you through the process. I did.)

Top Critical Review

“Stay away from APU. Don't waste your time or money.”

Anonymous Student S.
4/19/24

While the education here is good, it isn't worth the headache with their financial aid. They deliberately take longer than necessary to refund money owed to you. They take an excessive amount of time doing so. Also they ruin students financial aid package. You would be better served elsewhere.

Reviews (61)

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Reviews that mention popular keywords

school (28) students (19) aid department (4) american military university (3) financial aid (16)
Thumbnail of user anonymousstudents
1 review
0 helpful votes
April 19th, 2024

While the education here is good, it isn't worth the headache with their financial aid. They deliberately take longer than necessary to refund money owed to you. They take an excessive amount of time doing so. Also they ruin students financial aid package. You would be better served elsewhere.

Thumbnail of user curtisp130
1 review
5 helpful votes
November 9th, 2021

Apus is definitely not a scam but the quality of courses is very erratic. I first enrolled in the MPH program and was shocked to see that several courses such as Public Health Ethics had nothing to do with population-based health but were obviously re-purposed from the Nursing program because they addressed individual patient care situations. You are left on your own to find a practicum - good luck with that if you live in small cities or rural areas. I then transferred to another degree program and teacher involvement is very erratic. Most will respond reactively, a few get very involved - and a minority not at all. I had one instructor who made not one comment and on the final 15 page paper, wrote "Looks great! You had a bibliography" and then attached the name of a different course. I personally found the Forums to be unhelpful - most students just regurgitate what the text said with no insights. But if you are self-motivated and aggressively seek out resources, you can turn it to your advantage.

Service
Quality
Thumbnail of user earl.davis.f
1 review
3 helpful votes
May 4th, 2023

Did my bachelors at APU and had an avg experience, mostly just taught myself with little direct instruction from the instructors. Stayed at APU for my masters since I was familiar with the format. Horrible experience! Had some personal emergencies pop up with a 2-month premature baby arrival, wife needing surgery that took her off her feet for a month, and my live in 70-yr mom had two heart surgeries. This all happened within a 30 day span. I appealed to the instructors, but they just kept marking my stuff late without any regard to my new time limitations. I had to do an official extension and even a special extension, with one special extension being denied. When I got some of the assignments in before the extension deadlines, the instructors refused to even grade them saying that they needed them on certain dates within the extension window. Screwed up my GPA & had to pay back my job for 1 course. I'm transferring to another college and I'm done with merciless robots as teachers.

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Thumbnail of user calums14
1 review
0 helpful votes
July 25th, 2023

Please be aware, it's not $0 out of pocket for graduate students, as advertised. It will cost $85 per class out of pocket for their "technology fee". This is very poorly advertised, but they will charge you out of pocket for this, and it's super frustrating as no one tells you until you enroll in the classes. Ensure you're cognizant of this when selecting universities. I wish I would've been!

Thumbnail of user kt297
2 reviews
2 helpful votes
March 8th, 2023

I did my research before attending this school and verified that it is an accredited institution. I finished my undergraduate degree here after having my previous credits transferred over. In 2022, I received my bachelor degree and I am in the Master's program now. I have had zero issues. (It's recommended that you get a counselor to help you through the process. I did.)

Tip for consumers:
Ask for a guidance counselor to help you along through the process and ensure you are taking the right courses for your program.

Products used:
Bachelor degree

Service
Value
Quality
Thumbnail of user davea847
1 review
2 helpful votes
July 25th, 2023

What a joke. Never looked at a textbook, studied, or put more effort than a simple google search of a question into getting a degree. The learned website put even less effort into teaching. Made it through all of my classes without being taught a thing. How they can call themselves a college or university of higher education is beyond me. If you're looking to just pay for the degree and don't care to learn then you found the place for you. Chat GPT will get you through the entirety of the 120 credits needed to leave with a degree fully inserted in your anus. Get *******@ckd APUS!

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Value
Quality
Thumbnail of user dominiquee12
1 review
7 helpful votes
April 22nd, 2019

Someone took out two student loans in my name and they took my tax refund because of it. I need to know what I need to do to get my $3,921 back.

Thumbnail of user giovannij19
1 review
0 helpful votes
August 2nd, 2022

School is a complete scam! I needed to enroll in my masters degree program after completing the whole bachelor's degree, was told I had to wait 2 months. They had to audit my degree first! I needed those two months because I had limited months left on my VA education benefits! Needless to say, they didn't care! Then I find out from former students, the degree isn't worth the paper it was printed on!

Thumbnail of user koltonl2
1 review
5 helpful votes
April 3rd, 2022

Your money is paying for access to power points. There are no lectures. Just power points and reading. Teachers aren't really teachers, just pros in their field (allegedly). I hope you like writing. You will have to write an essay every $#*!ing week and then research papers on top of it. I AM SO $#*!ING TIRED OF WRITING PAPERS. You do not get your monies worth. You are literally paying for access to power points that could be summed up in a $#*!ing YouTube video. DO NOT DO IT.

Tip for consumers:
Do not go here.

Products used:
Bachelors degree

Service
Value
Returns
Quality
Thumbnail of user zechariahm3
1 review
41 helpful votes
June 14th, 2020

I see a lot of people complaining about this college for various reason. Mostly saying that it is a scam and a waste of money, well welcome to collage kids, every collage is a scam just trying to get your money. In todays world it doesn't matter if you went to Harvard or APU. If you have a degree and do the job good you will be hired.

I also see people saying that you do not learn from APU, well its an online school, learning is the students responsibility, you get what you put into it, if you want to excel at your field of study than research and do well, if you want to gaff it off and not learn anything then do so and don't succeed anywhere in your field.

For those people who claim that the instructors never give students the time of day. Again its an online school and the student needs to be self motivated. As someone who has attended other collages and sat in classes I didn't get much one on one time with those teachers either.

Bottom line is you get what you put into it, if you are trying to better yourself and progress in a career than APU is great start. I bet you don't ask your doctor where they got their degree. If it can get you going into the next step of life then what wrong with that. I currently love APU and will be using it as a stepping stone to reach my personal goals.

Thumbnail of user natashal240
1 review
0 helpful votes
April 17th, 2023

I have had no issues at this school. I do not always like my teachers, as many of them dock points for grammatical errors while their lessons are FULL of misspellings, missing words, etc. Many instructors are inactive, but I do not care about that. I am taking online classes to quickly earn a degree that will help me get more job opportunities. I'm not looking to become a doctor or something. Where I live, a Bachelors is necessary for almost any job paying above minimum wage. This school will help me achieve that. I absolutely hate having to write 10 page papers for every class, every eight weeks. Especially since I take multiple classes at once and have a full life outside of school. I can't wait to be out of school so I never have to write another paper again.

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Thumbnail of user nicl31
1 review
4 helpful votes
January 31st, 2022

If you had an issue handle it like an adult. I took my first class at AMU right after 9/11 via dial-up. It was exceptional. Ten years later returned and I graduated with a science degree at AMU with honours. So I see no valid excuses here. I am sick and tired of the babies on here crying they they could not succeed at APUS. If there was an issue in my experience APUS and the instructors handled it immediately. As for the work the instructors are not there to do your work for you. They are teaching you not the other way around. You are either willing and able to do the work in a timely fashion on your own or you do need to attend elsewhere. There is no hand holding. The instructors are top in their field.

Service
Value
Returns
Quality
Thumbnail of user momnaa1
1 review
0 helpful votes
December 21st, 2022
Verified purchase

You are froad and your can not pay may payment I worked for you but you does not pay me my payment you take your work from me but never pay me

Thumbnail of user meredythj1
1 review
13 helpful votes
August 2nd, 2020

I have attended online and hybrid classes in the past from a real school and never had any problems as I have at this place. I can say it was the worse experience ever. The course material did not match the lesson and I had a different textbook that did not go along with the class, I emailed the instructor to inform him and he did not respond in a timely fashion, and when they did it was two words. WTH. If you are willing to teach yourself and write 10-15 page papers with no direction, then this is the right place for you.

Thumbnail of user jerryh306
2 reviews
11 helpful votes
November 15th, 2019

I received my MPA in 2012 from APU and found the experience to be very rewarding. Rec'd a raise and have since moved into another career on the strength of that degree!

Thumbnail of user monical289
1 review
11 helpful votes
May 18th, 2020

I do not recommend this university to anyone. This school does not care about it's students. They do not answer questions in a timely manner no do they resolve issues between the student and teachers. You pay almost $900.00 to teach yourself. All the teachers do is grade your papers. There are better universities out there I don't recommend this school to anyone.

Thumbnail of user suzannea98
1 review
5 helpful votes
May 10th, 2020

Great School I received my BA in Psychology from APUS and It was worth every penny. Most staff was friendly and helped you get through your classes. I would definitely recommend this school for quality of education and it wasn't a huge price tag to attend the University like other schools.

Thumbnail of user mh665
1 review
5 helpful votes
July 11th, 2020

Instructor FiFi selects students to elevate and others to suppress. Even though my assigned APA style essays and papers were correct, this instructor choose the grades she thought each student should receive. She showed favoritism to the students with European names and scam points of students without European names. This school and its instructors are biased towards students. This is not only insulting it is illegal and requires legal action.

Thumbnail of user kellys721
1 review
4 helpful votes
May 30th, 2020

After earning my first master's degree with APUS a few years ago, I have returned to earn another in an adjacent discipline. The real-world knowledge I gained in my studies had a monumentally positive impact on my career. As for any naysayers about this institution (all universities have them), I say that as with any venture, your benefit is dependent upon the effort you put in!

Thumbnail of user ndpm
1 review
5 helpful votes
September 1st, 2021

Please if you register with this school pay attention to your loans. They change fees without notice, Financial aid will not tell you to register for all your classes at each term. Financial aid is the most unprofessional here. They are for the military and the money. As of this month, they are still under investigation with my loan services. They screwed me and 2 other students out of their degree. Also when loan or disbursements come to you make sure that you check and make sure they have not left you with a balance! I wouldn't recommend this bs school to anyone. Also keep records of who you talk to..

Thumbnail of user joela143
1 review
4 helpful votes
September 18th, 2020

Okay. First this is a purely online school. I have attended both brick and mortar schools as well as online institutions. I have been a higher education student for over 40 years since graduating from high school in 1976. I have attended state supported, private, public, community colleges, Unaccredited schools, nationally accredited colleges, regionally accredited colleges, and was part of the leading edge of correspondence education that was transformed into online education in the 1990s. APUS at least was a pretty good institution but as an online institution was only as good as the effort you as a student put in. I may have been blessed but I had with one exception great instructors at APUS who were invested in my understanding and success. In fact I was diagnosed with Congested Heart Failure while attending and instructors made a great number of allowances on assignment deadlines for me. Without the support of my Academic faculty advisor I would never have graduated if truth be told. The assignments were relevant and timely. As a working professional in the public arena almost all the lessons had direct application at the time. What more could you want? At the time I was a 30 plus year management and IT professional with at least 20 years of government (national, state and local) experience. It is not often that one finds that level of relevant instruction. Many of the classes helped make previous experiences make more sense. I had 35 plus credits in MBA courses when I enrolled at APUS and only 6 credits transferred. After earning a completely unacceptable and unaccredited MBA degree in the early 2000s, the accreditation standings for APUS were very important to me. The only real issue I had with APUS was the lack of standards especially for foreign students pertaining to the command of the English language. Some of the posted Forum assignments would not have passed my high school English teacher's grading quite frankly failing at multiple levels and ways. I felt a little cheated that these assignments were graded at all because they were written so poorly. Like so many here I will reiterate that you get out what you put in. I have a few things that I would pick with the school administration about not the least of which is multiple degree earning at APUS and the difficulty the school puts in place for alumni but my experience was a positive one. I graduated with a 3.97 GPA but I haven't had a GPA below 3.44 since 1981 and I was a National Achievement Scholarship Commended Student coming out of high school so I have a long history of academic excellence. It would be a shame if the standards at the school have fallen since I graduated.

Thumbnail of user shannank1
1 review
1 helpful vote
March 13th, 2020

I found most courses to be pretty easy to get through but when I ran into issues with how quizzes were graded from a Mr. William Whitley who is an instructor that won't allow anyone to see what they get incorrect or correct for that matter on their tests. I complained and absolutely no one would help find a solution. I was treated like a student and with no regard. I followed all the procedures to make my complaint but heard nothing back. I know from personal experience that seeing incorrect answers on homework and tests helps me to understand where I went wrong and what I need to either review again or change. Sometimes, most of the time, it's an error due to how the system wants to see the number vs an actual incorrect answer. I would recommend finding a school that is much more focused on teaching their students rather than just whizzing them through the courses, good, bad or indifferent.

Thumbnail of user rebeccao78
1 review
7 helpful votes
October 31st, 2019

Instructors teach their opinion. If you want a paper mill degree this is the place to get one. One had an obvious hatred for President Trump. The fact that all he did was bash the president without offering a way to critical think with an objective opinion is immature, especially for a masters program. I don't need to be enrolled in AMU to learn how to blame the world for my problems. The American Military University is just a title its a company.

Thumbnail of user michaelo938
1 review
12 helpful votes
October 21st, 2020

If you want a college that doesn't know the meaning of empathy or down right don't give a hoot about the customers they claim to care about or put first. Then this is the place for you! I am not going to out by right trash AMU however, there are things that could of been handled better. I hope the staff and the instructors receive the same understanding as I received from them. My mother passed away three days into my classes. I did not neglect my program. II just had other matters that needed my immediate attention. I flew five hours over the Pacific Ocean to reach my home of record. I had to help my father navigate the tremendous amount of paperwork in the wake of my mothers passing. My father cannot read and I had to assist him. I reached out to one instructor left my cell number, personal and professional email and no response. I also reached out to an administrator or some office person and let them know what I was dealing with. So, adding insult to injury and still mourning the loss of my mother. I received an F have to pay back 1500. 00. I have spent 18 years and five months serving this nation. I will advise other service members to seek out other institutions of higher learning.

Thank you

M. Ortega

Thumbnail of user brendai108
1 review
12 helpful votes
July 29th, 2020

I am a little over my second year into taking classes at APUS. I have no idea what any of these negative reviews are talking about, in the time I have been here the staff have made everything easy for me. From applying and enrolling to classes, to my financial aid, to actually taking the courses. I saw someone state that they will pass anyone? That is definitely not the case for me. I struggled hard in my last math class but luckily passed because my instructor worked with me endlessly to help me understand how to do the work. In fact, all of my professors have been quick to answer any questions and assist when needed. I have by no means been passed easily, I have to actually put in work to pass my classes. A lot of people do not seem to understand that choosing an online education requires YOU to have dedication and time management, etc. The fact that people are mad about this is beyond me. I think if you are someone who is determined to achieve their goals and not just someone that expects to put in the least amount of work possible then this school is great. All these negative reviews are quite baffling and some even seem fake...

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APUS provides accredited online college programs for adult learners through American Military University & American Public University. 877-755-2787

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