Writers Clique

Great company. They do a great job for us. They are very knowledgeable and they use the simple language to explain things to you.

Promises are not being kept
The editor did his job, and I am grateful. However, everything else is a bust so far. I created my own cover page since they offered covers that didn't go with my story. I had to redo all entries in KDP due to the wrong format Writer's Clique used. I started my publishing in IngramSparks but could not get the cover page set right. I tried 10 times in between promises that "it will be done this week." I was told everyone in publishing was going on a week's vacation at the same time, so I'd have to wait another two weeks. This is when I tried to upload it all on IngramSparks. I am still waiting on it to be done. I paid WritersClique 1200 dollars for this, and I did most of the work.

Now for the marketing portion which costs 1800 bucks. I was sent my author's pages to approve, and I did that. That was two weeks ago, and I am still waiting for access to it. I have been denied knowing the starting date of the three-month period of marketing my book and was told "don't worry about it, we are monitoring if for you." I have also been promised a complete report of my sales and royalties, two weeks now, and I still have not received it. Nothing else, as far as I know, has been done in the marketing of my novel. I have been denied access to my domain name web site as well as a complete record of what marketing has been done up to this point. I paid for this, so I have the right to receive access to my marketing account.
The Above was my previous complaint, now, I am forced to add to it. My project manager stopped replying to my emails and texts. When I finally got in touch with her, she said, "I literally have 100s of clients and don't have the time I need to answer all emails and texts. WELL WAKE UP! I AM STILL A PAYING CLINET AND AM OWED THE SERVICES I HAVE PAID FOR. A project manager should not take on more clients than he/she can manage in a professional manner. I have been asking her and her assistant in Marketing when the rest of the agreement concerning book sales and professional reviews I was guaranteed will be done. There is a little over a month left on the three-month marketing serviced I have paid for. Neither of these people will answer my emails.
I was asked to remove this complaint, and I did in good faith. This will remain until all promises are kept to my satisfaction. The 26 books that have been sold were to my family and friends. Not one book has been sold through WritersClique. I have been told by my project manager not to worry they are handling it. So far, I don't see any progress on their part. Sure the websites are done, and I am grateful, but no sales in two months on WritersClique's behalf is not good enough for the money I paid. I am tired of being told not to worry and it takes time. Time is almost at an end, and I want the services I paid good hard-earned money for. If the sales and professional book reviews don't happens, I will be filling an official complaint with the Better Business Bureau. I have all the emails, texts, and paperwork to validate my claim.
Date of experience: September 07,2023 200 a.m.

With limited time, I asked for a service in editing the poem. Satisfied, but not completely. Without a list, competently prepared, but for me, the importance was the timeliness of execution to the second. Therefore, my position reaches 90% in service.