ToolBarn

ToolBarn takes orders for items having attractive prices but can't fill the orders. Apparently expects customers to cancel at there recommendation and re-order higher priced equivalent. ToolBarn should not advertise Items not in stock or items with availability in question! I will avoid ToolBarn in the future and share my experience with folks I meet a local auto Cruzes and PCA.

I come here to inform you about this thief site, where I bought and my order was not sent to me, I contacted the seller and he said that my order was canceled, but they still haven't returned my money, they said they still haven't received my payment, but I saw it that the money was debited from my account, but I try to contact them, only they don't answer me, just send a message saying it isn't in office hours, I wanted to know what happened, I want my money back, I'm disappointed with such fraud on this site.

Wish i would have before purchasing! 100 ft 3/8" Blue Non-Marking 4000psi Pressure Washer Hose Includes QC Couplers SKU: pressureparts-3648-QC

I used this hose maybe 7 -10 times since purchasing it. And it blew up on me Tuesday night. I am a window cleaner that does occasional pressure washing. But for 33 years, I know what I am doing. Maximum 10 times, probably more like 7 times... is just ridiculous.

Can you be of any help? They said NO, over 90 days. Poor response

Web scam company. Ordered replacement battery. Credit card charged. Never shipped. No costumer service. No one answers the phone. Left voicemail and no return call. No return e-mails. Had to file stop payment with my CC company through PayPal. I strongly recommend avoiding this company and web site. I wish I checked this site before placing my purchase.

Saved over $100 on a pressure washer pump going through these guys. It also came fully plumbed and ready to bolt on.

Recently ordered a floor sweeper from toolbarn through Amazon. The sweeper was delivered to the wrong address. Neither tool Barn nor Amazon or the shipper UPS will do anything to resolve the issue. You cannot talk to an actual person to try and get the issue resolved. Very disappointed!

I used to order pumps from them and things went smoothly. This time they did not send the pump we ordered. Now they want us to pay to ship the wrong pump back to them.i believe they are trying to lie about which pump was actually ordered. I do not trust these people and am considering filing a lawsuit to recover the money we paid.

Great items and The affirm finance option is great allows you to get better tools and be able to afford them. However the shipping is astronomical. Also in order to use affirm you have to spend a certain amount which is easy to do but then the shipping is way out of control. I was told it's because the shipping is calculated on the whole order but guess what the whole order was not shipped in the same box... tried to work out a deal on shipping to avoid two affirm accounts but was told can't do it. So I was hit with $148 shipping on 3 items none weighing over 70 lbs but together they did but were shipped separately. Also left message never returned my call or e mails... tools are nice though

I made an order, a day or two later got an email saying order was shipped on a Tuesday, I didn't pay for any fast shipping as time wasn't an essence but the following Monday my compressor, hose and three way was delivered. I'm writing this as I seen so many reviews about scams or whatever but I had great service. One thing was I wasn't able to track the order well so I made a call that following Monday after the order. SOMEONE picked up and ask for the order number, then said it was set for that day, I said thanks and a couple hours later it was there as they said so again great service from customer service and the order was right and on time. Thanks toolbarn :))

Product arrived extremely damaged, and was sent back to be replaced. After 2 months of waiting for the replacements to arrive, I still haven't received anything! Verne needs additional training before dealing with customers!
Don't waste your time here, its not worth the hassle or terrible customer service.
Wish Zero was an option here!

Ordered a $3700 pressure washer and called to see why my veteran discount didn't apply. I called 4 times, left messages each time. A total of 40 minutes on hold! I called my CC company today to stop the sale only to find out they never charged me or started the order. I was supposed to receive shipment TODAY! A complete waste of my time!

Ordered the Hitachi table saw fence for a C10RA and received a C10RA-2 fence which does not fit. They refused to ship the correct one or return my money. Customer service rep was rather arrogant, also. Never again will I use them.

I placed a order on 5-28. On 6-10 after calling multiple times I finally leave a message stating I want to cancel my order, over 4 hours later I receive a email that says my order has shipped. Ironic how on the day I call it ships. I receive no email as to why they ship instead of cancel like I request, no explanation of why the over 10day wait just to ship. Do they expedite my order to make up for the ball dropping by them? NOPE. My money and your money are better than this company deserves if this is how they treat customers.

All communication initiation has fallen on the buyer and no, I mean none, response from toolbarn.com other than automated replies. 6 weeks + and still fighting through the credit card company.

They had a sale April 21st and I bought in. Today on August 12th I still haven't gotten my orders. Worst customer service on the planet. Because of ToolBarn yes boy Pat, I told them to take their orders and stick em. How is it a company can sell something they don't have?

I have place many orders and never had any issues. Good company. I sometimes buy tools but mostly parts and accessories.

Placed an order and choose two-day air delivery for additional fee. Item was in stock. Order was placed on November 30th order will not arrive until December 5. Customer service said there was nothing she could do as far as adjusting the shipping fee. No more Tool Barn purchases here.

Do not buy from this company. Ordrred on 8/8 and have heard nothing. Called on 8/25 and they said my tool will not be here until the end of November. Don't waste your time.

No email confirmation. No tracking. When I clicked on the tracking tab, it sent me to a scammy shopping app and told me to down load it. None of contacts on the site worked. I waited for weeks. A week after I filled a dispute, I got a bogus tracking number. Nothing was shipped. I then got a bot email. I messaged back, but no response.

We ordered REED ******* 4 PC. PLASTIC PIPE FITTING REAMERS KIT PPRK4 which is over $300. The casing came damaged. The response we got was they do not keep cases in stock but we can turn for a replacement which may be better, same, or worse. What company doesn't check their stock before it goes out of the warehouse?

I Bought an Air saw and still have not received my product with no response at all from supplier also no tracking information has been given to me advising of arrival of my product, there is no way to contact them either so I can discuss this with the company.

I never received the part I ordered yet they received my payment. I made three inquiries but was never contacted other than a automated email response.

I have opened a dispute with credit card company because this company is a
Fraud. They take your money and continue to reassure you that they've shipped your order, but... they're unable to locate a tracking order.
They're liars and thieves. Michael Roe is a chief thief in this business. He lies and promises and then hes unfortunately had to leave early.
Shop somewhere else because if you shp here its at your own risk.
Theyre thieves and liars!