• SmartphonesPLUS

SmartphonesPLUS

Overview

SmartphonesPLUS has a rating of 4.6 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. SmartphonesPLUS ranks 4th among Sell Cell Phone sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 85.7%
Positive
30
Neutral
1
Negative
4
See all photos
How would you rate SmartphonesPLUS?
Top Positive Review

“Simple way to sell phones online”

Alex A.
3/12/24

Was simple to sell my phones. You just have to choose and read the device conditions then I just shipped them in and got paid for them. No complaints at all here.

Top Critical Review

“This is scam, I have not received my payment.”

Joyce G.
9/7/23

I shipped my iPhone three weeks ago, but I have not received my payment. Both of my Paypal account and email account were hijacked after I provided my information.

Reviews (35)

Rating

Timeframe

Other

Thumbnail of user alexa1671
1 review
1 helpful vote
March 12th, 2024

Was simple to sell my phones. You just have to choose and read the device conditions then I just shipped them in and got paid for them. No complaints at all here.

Products used:
I sold phones

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronj2187
3 reviews
4 helpful votes
June 30th, 2023

The whole process of selling my old phones to them was extremely simple. They had good communication and even sent me a box and a free shipping label to make it even easier for me to send in my phones. I was paid faster than I thought. I'll be using SmartphonesPLUS again for sure!

Tip for consumers:
Its nice that they send you a box and a shipping label if you request it at checkout. They also have a lot of payment option besides check I think they offer cash payouts by paypal and venmo and maybe some others too.

Service
Value
Shipping
Returns
Quality
Thumbnail of user codyh282
1 review
4 helpful votes
July 3rd, 2023
Verified purchase

Hand held thru the entire process. Super fast and simple; done in about 30 mins including everything that had to be done.

Thumbnail of user josephm3324
2 reviews
4 helpful votes
June 30th, 2023
Verified purchase

I sent in an iphone that I thought was in a lesser condition. It was a phone from an old employee and it had a broken camera screen cover the camera lens was fine. They emailed me and said they were going to pay me the flawless condition rate which was like $200 more. Since then I send every phone I get their way. And I recommend you do too.

Thumbnail of user lucilleb103
1 review
0 helpful votes
December 29th, 2023
Verified purchase

Sent my two Samsung phones to them and received an email telling me that they were received and the dollars originally offered are good. This happened quickly. Had to wait a bit for the check but it came, so I was happy. The whole process was easy... everything done on line.

Thumbnail of user kevink2685
1 review
0 helpful votes
November 3rd, 2023
Verified purchase

It was better selling it here than wasting my time trying to get rid of it.

Thumbnail of user eileenh354
1 review
3 helpful votes
June 30th, 2023
Verified purchase

Wasn't much but at least I didn't have to throw away my two phones. They were really old and I received $27 for the two.

Thumbnail of user janetc1638
2 reviews
3 helpful votes
June 30th, 2023
Verified purchase

Bought my phone and sent the checks promised. Timely and courteous

Thumbnail of user gujous
1 review
1 helpful vote
September 7th, 2023

I shipped my iPhone three weeks ago, but I have not received my payment. Both of my Paypal account and email account were hijacked after I provided my information.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannonn254
1 review
3 helpful votes
June 30th, 2023
Verified purchase

Super simple. Got the price I expected and they didn't change the price on me.

Thumbnail of user andys677
1 review
4 helpful votes
July 3rd, 2023
Verified purchase

They send a box and shipping label and a few days later I got a check. Wonderful!

Thumbnail of user rolfp18
1 review
2 helpful votes
June 30th, 2023
Verified purchase

Very streamlined and efficient process. Clear and straightforward instructions.

Service
Value
Shipping
Thumbnail of user ks1313
1 review
3 helpful votes
July 3rd, 2023
Verified purchase

Awesome customer service!

It was a awesome experience!

Thumbnail of user carries669
1 review
2 helpful votes
July 5th, 2023
Verified purchase

Most convenient service ever. Got a quote online, free shipping label, packed up my phone. Within 24 hours of receiving my phone, SmartphonesPLUS paid me the same amount they had quoted online.

Thumbnail of user michaelb10598
1 review
3 helpful votes
June 30th, 2023
Verified purchase

This is a great service to get value for your old iPhones. It was very easy to use. Payment is sent directly to your Venmo account. I will use this service again in the future.

Thumbnail of user samuelg525
1 review
4 helpful votes
June 30th, 2023
Verified purchase

Sold my Apple se watch. Received agreed upon price. Smartphonesplus sent shipping materials. An easy transaction from start to finish.

Thumbnail of user jimd1574
1 review
0 helpful votes
December 26th, 2023
Verified purchase

Easy to get a quote that seemed fair, and easy process for shipping my phone to them. A bit slow getting the check but I think that was the post office, not Smartphone Plus.

Thumbnail of user zacharyg354
1 review
2 helpful votes
June 30th, 2023
Verified purchase

Box was shipped to me, shipped back, and paid all within a week.

Thumbnail of user rickh1095
1 review
3 helpful votes
June 30th, 2023
Verified purchase

Process was easy to navigate and reasonable with value. They handled all the shipping costs and were prompt on the payment. Smooth as could be.

Thumbnail of user robertf3558
1 review
3 helpful votes
July 4th, 2023
Verified purchase

The website was easy to navigate and the price offered for the old phone was acceptable. On top of all that they sent the proper mailer to send it to them in.

Thumbnail of user fredw529
1 review
1 helpful vote
December 26th, 2023
Verified purchase

The website was easy to use, and the packing materials arrived quickly. The payment matched expectations and was received within 7 business days.

Thumbnail of user jeremyh874
2 reviews
4 helpful votes
June 30th, 2023
Verified purchase

FAST PAYMENT, Honest Company to send phones to. Doesn't take long to pay like others do sites do.

Thumbnail of user laineg9
1 review
0 helpful votes
December 26th, 2023
Verified purchase

I got what they said I would get. (My phone was in the condition I said it was.) Making sure I was signed out of all accts, as they mandated, was a little anxiety-provoking because of their language about it, but was actually easy. They were prompt in their payment.

Thumbnail of user joannec1062
1 review
2 helpful votes
July 1st, 2023
Verified purchase

Easy to communicate with
Option to mail and insure on my own with $5 credit
Only cost 10 to mail and insure

Thumbnail of user benjaminv272
1 review
5 helpful votes
June 30th, 2023
Verified purchase

Simple process. Pleased with the result, thanks so much!

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From the business

We make it easy to sell your phone, tablet, computer, smartwatch, and other electronic devices on SmartphonesPLUS.com. You can also shop certified pre-owned tech on our online store.

Business History

SmartphonesPLUS was started by three brothers from Iowa who thought it should be simpler to buy, sell, and repair your devices. Our family-owned business values honesty, excellent service, and fair pricing. This combination ensures our customers always get the best deal possible for all things mobile.

Company Representative

Thumbnail of user haleh6
Devin H.

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