INYOPools.com

Yes I received my order but I myself ordered the wrong item. I needed the different item that's very similar to the one that I placed an order. My problem is I'm waiting for a confirmation email so that I may send the other one back. I had no issue reordering another item. But I still didn't get a confirmation to send my wrong item back to you.

I have purchased several times over the years from INYO Pools and have always been satisfied from shipping time to product quality. They have excellent support available for any pool issues you may have. Highly recommend!

Great product, much lighter and easier to use than our recently deceased 10 year old Dolphin. The filter basket is a great improvement over the old system which dropped dirt into the clean pool when you pulled it out after a cleaning.

I originally ordered a hayward 800cx filter cartridge top,as mine was ancient and leaking,from amazon. The one sent to me had an air filter knob that did not go with the cap. I contacted inyopools and their chat person told me theirs came with the air filter knob attached. I returned the amazon one and ordered one from inyopools and it arrived within a few days and fit perfectly! All went smoothly and i am a satisfied customer.

Very helpful and professional delivery 1/7/23
Thank Yoi

I was very happy with dealing with your company. I was not happy with the delivery driver, he was rude and would not let me check the filter for damage before I signed the paperwork. He said it was against his company policy. However after looking at your website and watching the video about delivery, it says to open the box and inspect the product before signing. You should ensure what you state on your video is what your customer can do without being harnessed by the delivery driver.

What a wonderful on line resource! I was able to easily find a schematic of my older pool pump and found the parts I needed to order. Good pricing, arrived quickly and is a quality product. Inyo Pools sent us a list of additional parts we may need in the future and how to guides. Excellent customer service for sure!

Same as others have reported. Their "fraud department" flagged my order and required a photo ID. After "reviewing my ID" they declined to honor the purchase despite having charged my Chase Business account. Stupidly I sent them my ID which may be on the Dark Web. Fortunately, I have Experian looking out for me. What an obvious scam! A credit card gives you protection, Pay Pal is questionable.

Found the filter cartridge I needed
For a good price plus 10% off! Was extremely cheaper than any pool store I checked. Delivery was within a couple days or so from order date
Emails were sent promptly also. Would definitely
Use the site again

The box was damaged and the handle was exposed. I haven't installed it yet but don't expect an issue. I will contact you, with a photo of received package if necessary.

I recently had to replace my pool pump impeller and the shaft seal. I reached out to INYOpools support initially to confirm which impeller and seal I needed. I received a quote quickly and placed the order. Once the parts arrived, I used instructions from the INYOPools site to replace the impeller and shaft seal with no problem. My pump is now back in service and working as expected. Highly recommend getting your pool parts from INYO!

The box came torn and slightly crushed, but the items were intact. I have not yet used the filter so I can't comment on functionality or fit.

I received my products ordered from your website in a timely manner, and really appreciate the preferred customer discounts. Thank you.

Great service kk;kkkkkkkkkkkklkklkkkkkkklollklkkkkkkkkkkkkkkkkkkkkkokkklklllllllllllllplkoihjokhjjhgujjkjij

The product was easy to choose from, on line help was very good.
I was disappointed with 1 item that was shipped had a broken flange and would not hold the O ring in the correct spot and resulted in leaking.

Excelente entrega, el producto llegó rápido y en buenas condiciones.

Very efficien, resonbibly priced, shipped quickly.

I needed a new motor for a relatively old Hayward TriStar pump. INYO had the motor and all the other parts I needed to give the system a tune up. We had a little churn getting the correct impeller due to the descriptions on a couple of them saying they would both be suitable for my pump. Murphy's Law made sure we got the wrong one the first time. (Note to self: Next time take the item apart and get part numbers BEFORE guessing your way through the ordering process.)

Sent pics of my pool and needed rail caps, Ordered what they recommended, got 14, The fit was perfect made the pool look brand new, very satisfied, totally recommend

I needed to replace a pool motor. Their autobot application worked but I wanted a person to talk to. It was hard to find their phone number but once I did, they answered after a series of messages and being on hold. They want to push to automation as much as possible. I spoke to a knowledgeable person who steered me to the right part. But they can't take your order. You have to enter the part number and go through their online site.
I looked at the motor online and it gave me a link to a variable-speed motor which is more energy efficient. I returned to the site and avoided the Autobot by selecting a "something else" option. That agent was especially helpful and patient. They asked questions I didn't even know needed asking. I sent them pictures of the motor/pump assembly and they found the answer on whether the pump was a high or medium flow so I got the right parts. They sent me links and a parts diagram to help. Great price. The ground delivery option was too slow for a pool without a motor so I upgraded to a 3-day delivery. We'll see when it comes.

I live in Hawaii so it's pretty common for companies to think it costs so much more to ship here, but it doesn't when using USPS. My package was shipped with USPS at 4 oz and would have cost around $5 to ship it to me. I was charged over $23 for shipping, so you may be able to understand my frustration.

Found the circuit board I needed for my chlorinated, ordered it online and received it promptly. Good customer service on follow up.

When No One want paid service to replace my worn old pool pump - Inyo pool staff - Craig guided me to proper fitting pool motor and instructions to get the job done. It was exactly what Craig instructed. Thank you.