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Hily has a rating of 4.0 stars from 169 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hily most frequently mention customer support, new people, and good app. Hily ranks 18th among Dating sites.
This company responds to reviews on average within 15 days
No positive highlights yet
Hello. My name is Matthew. I'm from detroit. Professional artist. Professional artist in every sense of that word. See it paint it put it anywhere. I've been producing podcasts since pretty much the format was launched. TV television radio blah blah blah you get it I'm a pro. This app is so much fun. Professionally I am very practical and very particular so naturally that moves over into my life. This app gives me professionally everything I'm looking for and in the dating world so it's a two for y'all. What are you waiting for download it right now.
You have to pay to get in the app then you have to pay to see them pay to like them pay to communicate with them anything to try and connect with a woman cost 💲 and it's not cheap and then they lock out and block iv had no luck and spent more on this app then on the pokies. A carton of beer and a hooker would be cheaper and less of a hassle
Hello. My name is Matthew. I'm from detroit. Professional artist. Professional artist in every sense of that word. See it paint it put it anywhere. I've been producing podcasts since pretty much the format was launched. TV television radio blah blah blah you get it I'm a pro. This app is so much fun. Professionally I am very practical and very particular so naturally that moves over into my life. This app gives me professionally everything I'm looking for and in the dating world so it's a two for y'all. What are you waiting for download it right now.
I will say this, it makes me even more upset when huge companies like AT&T or Xfinity always are slow and ridiculously incompetent customer support representative. Hilly, a dating app where I see people complain about scams sure does have quick, knowledgeable & available reps. Or at least in this case with Mike! - so far so good.
Dear Guerin! We are delighted to hear about your positive experience with our support team, especially with Mike! Providing quick, knowledgeable, and available representatives is a priority for us. Your satisfaction is our goal, and we are here to ensure you have a great experience with Hily. If you ever need further assistance, do not hesitate to reach out via Live Chat or support@hily.com email address. Thank you for your kind words!
I would like more if the app worked in my native tongue. I don't understand every features and have to google translate some things. But other than these its a nice app to meet people
Dear Valentina! We are glad to hear you find Hily a nice app for meeting people! We understand the importance of having the app available in your native language for a smoother experience. The app's language should be linked to your device's language. If that is not the case please contact us for further assistance via Live Chat or support@hily.com email address. Your feedback is valuable in making Hily even better!
Il nous manque juste des cadeaux sinon l'application et vraiment bien on peut avoir beaucoup de rencontre
Dear Morgan! Thank you for your positive review! We are delighted to hear that you are having great experiences and making meaningful connections on our app. Your feedback about adding gifts is noted—we are continuously looking for ways to enhance the user experience, and your input helps guide our improvements. If there is anything else we can do to enhance your experience, do not hesitate to let us know via Live Chat or support@hily.com email address. Enjoy Hily!
Best assistance for the dating app looking for a new relationship and life term partner for me to create a life with someone and build a home together
Dear Cristian! We are thrilled to hear that you are seeking a meaningful connection and a lifelong partner through our dating app! Our team is dedicated to providing the best assistance to help you find someone special and build a fulfilling life together. Thank you for choosing our platform, and we are excited to help you embark on this journey towards love and companionship. For further assistance, please reach out to us via Live Chat or support@hily.com email address. Enjoy Hily!
My coach Leo needs a raise, provided me with so many tips and questions to get me going and made me feel 10x more confident in my conversations.
Dear Jordan! We are delighted to hear that your experience with our agent, Leo, was super convenient, quick, and easy! Your satisfaction is our priority, and we will make sure to pass along your positive feedback. Thank you for sharing your experience, and we are here to support you every step of the way. Do not hesitate to contact us again via Live Chat or support@hily.com email address. Enjoy Hily!
As a musician, I need to see what music my potential partner listens to. Otherwise, I cannot click with them. I like Hily app because I can set my Spotify anthem and see what others listen to. And asking people about their anthem is a great icebreaker too, btw. :)
Dear Tina! It is fantastic to hear that you appreciate the music integration on Hily! We understand how crucial music compatibility can be, especially for musicians. Setting your Spotify anthem and exploring others' musical tastes can indeed be a great way to connect and start conversations. We are thrilled you are enjoying this feature—it is all about fostering connections that resonate on multiple levels, including musical harmony!
It's a pretty straightforward dating app and easy to use even for beginners. I personally have experience using similar apps in the past so it was pretty easy to navigate and setting up my profile was a breeze.
I found it a little expensive to pay that much for Premium but it's still cheaper than other dating apps and worth it.
Dear Victor! Thank you for your feedback! We are thrilled to hear that you find our Premium service valuable. We aim to offer a competitive pricing structure while providing a premium experience. Your satisfaction is our priority, and if there is anything else we can do to enhance your experience, please feel free to let us know via Live Chat or support@hily.com email address. We appreciate your support!
You have to pay to get in the app then you have to pay to see them pay to like them pay to communicate with them anything to try and connect with a woman cost 💲 and it's not cheap and then they lock out and block iv had no luck and spent more on this app then on the pokies. A carton of beer and a hooker would be cheaper and less of a hassle
Tip for consumers:
Be cheaper and actually alowe people to communicate
Dear Joel! We appreciate your feedback, and we are sorry to hear about your experience. We understand your concerns about the costs involved. We're constantly working to enhance the value of our app and offer a variety of features to our users. We would like to better understand your specific concerns and see if there is anything we can do to improve your experience. If you have further feedback or questions, please feel free to share via Live Chat or support@hily.com email address.
I love the way how they handle this app, The rules is so safe, I like it And the costumer service is accomadating👌🏻
The only thing I didn't like was that I had to get the paid version to check compatibility. I get it but I wish it was on the free version too. It takes so long to get to know someone's personality, that compatibility quizzes should be free for everybody.
Dear Daniel! We appreciate your feedback regarding the compatibility feature. We strive to balance our free and premium features to offer the best experience for all users. Your input is valuable, and we will take it into consideration as we continue to improve the app. If you have any further suggestions, feel free to share via Live Chat or support@hily.com email address. Enjoy Hily!
A rare app where notifications are not annoying. Always on point and even makes me laugh sometimes!
Dear Meghety! We are thrilled that our notifications are hitting the mark for you! It is fantastic to hear that they are helpful and occasionally bring a smile to your face. Thanks for your positive feedback—we will keep striving to maintain that sweet spot! If there is anything else we can do to enhance your experience, do not hesitate to let us know via Live Chat or support@hily.com email address. Enjoy Hily!
Easy to use, I have already made friendships and met on person, so nice people out there. The support team are great and helpful
Dear Olivia! We are thrilled to hear that you loved using our app! It is wonderful to know that you have already made friendships and met nice people through Hily. Our support team is dedicated to providing excellent assistance, and we are delighted that they were able to be of help to you. If you ever need further support or have any questions, do not hesitate to reach out to us via Live Chat or support@hily.com email address. We are here to make your Hily experience positive and enjoyable.
I had some issues with using the app in the beginning but support was very helpful and I managed to meet my now gf on there so yeah
Dear Nora! Thank you very much for your review. We are delighted to hear that the issues you experienced in the beginning have been resolved with the help of our support team. It is wonderful to hear that you found your girlfriend using our app. We wish you guys all the best!
They were quick and set a point to help me fix my profile issue. Much appreciate it. They did such an amazing job.
Dear Kevonte! Thank you for taking the time to leave a review regarding the assistance you received from our support team regarding your profile issue. At Hily, we understand the importance of having a fully functional and accurate profile, and we strive to assist our users in resolving any issues they may encounter. We're glad that our team was able to provide a solution and do an amazing job in helping you fix your profile problem. For further assistance, please do not hesitate to reach us via Live Chat or support@hily.com email address. Enjoy Hily!
It's good for new users, and the sign-up process is easy; I signed up and started getting likes immediately.
Dear Ana! Thank you very much for your five-star review. We are thrilled to hear that you enjoy using our app and find the process easy! It is wonderful to know that you have already recieved likes, and wish you find your best matches soon. If you have any questions or need further assistance, do not hesitate to reach out to us via Live Chat or support@hily.com email address. We are here to help!
It's a great app to not only find love but also make friends. I came to LA without any contacts a couple of months ago and have found a good circle of people. It's also easy to put the profile together so you specify what you're looking for.
Dear Levon! Thank you for sharing your positive experience with our app and for taking the time to provide feedback. We're thrilled to hear that you've had success in not only finding love but also making friends through our platform. We understand that moving to a new city can be challenging, and we're delighted that our app has helped you establish a good circle of people in Los Angeles. If you have any additional feedback or questions about the app, feel free to share them via Live Chat or support@hily.com email address. Enjoy Hily!
I usually don't take time to write reviews. I think it's important for employers to know if or (in this case) "When" a Representative of there Support Team / Staff has genuine Concern for a Consumers issue, and this lady did as so. My issue was resolved timely and I felt as She Text, She just Might of had a Smile, on her face. In turn made Me Smile! Thanks for kind service. HILY " Service With a Smile!"
**FREDS AUTO SALE** Carson City, Nv. *******
Greetings from Hily app! We are grateful that you took the time to share your five-star rating with us. Our customer's satisfaction is our priority, and hearing such an amazing review encourages our team to work even harder to improve our app. Thank you once again for such kind words; we greatly appreciate all our users' opinions, and if you happen to have any further suggestions or questions, please do not hesitate to contact us either through Hily Live Chat or support@hily.com email address.
Hily, keep doing what you're doing and don't even bat an eye on the haters. Very solid app, made even better by the support team. You can tell there's been a lot of thought put into the app, and personally I really appreciate it. Easy 5 stars for me!
Thank you so much for your warm words! We have put a lot of hard work into making Hily a completely unique experience, and the fact that you are enjoying it so much makes us absolutely ecstatic! We vow to continuously improve our app that your experience is always better than it was before, and if you have any specific thoughts on how we can do so, please do not hesitate to share with us through support@hily.com, or through our in-app live support chat. Your opinion is invaluable for us!
Amazing customer support i love it. The people are amazing. The matches are very kind and nice. I like it
Dear Mohammed! We are thrilled to receive your positive feedback! We're delighted to know that you have had a great experience with our customer support and have connected with kind and wonderful matches on our platform. Your happiness is our priority, and we are here to ensure your continued enjoyment of our service. If you ever have any questions or need assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. Enjoy Hily!
The app is relatively easy to use, but I was a bit confused about some of the features. Luckily the support live chat was super useful, as they helped me clear out any confusion. The customer support is definitely the main selling point in my opinion.The app itself is pretty good too :)
Thank you so much for taking your time to write this amazing review! We are very glad to hear that you are enjoying our app so much, and our support team will be ecstatic to hear that their service to you has been so helpful! Our entire team works tirelessly to ensure we deliver the best experience possible, and your opinion is very important to us!
As I asked a question about billing and having no idea the subscription was in my Apple ID and how Hily was taking a payment out from cc she assisted me with a breakdown step be step on how to vie my account and delete it for that matter, as she continues to explain automatic billing.and from that point I was understood on how the whole presses went each month.
Even though it was via text messages I could feel the care and help they gave me.
To making sure I was all set before they session was completed.
Hoe thankful and understanding I knew my answer thank you again for your,
Personal and profecssimal help
Chris
Greetings from Hily Team. Thank you very much for sharing your review regarding our support team. We are happy that you were satisfied with our service and your issue has been assisted in a proper manner. One of our team's goals is to provide high-quality customer assistance and make sure all of our users' questions are answered. If you happen to have any ideas or suggestions, do not hesitate to run them by us either through Live Chat Support or support@hily.com email address. We would be more than happy to hear them out!
I'm honestly not the kind of person that likes to spend money on apps at all. So when I got the offer to try out the free trial of Hily, I had no intention of later purchasing the full subscription. However, after just a week of using Hily, I finally made my first purchase, because I really enjoyed the trial. Honestly, if you're just as skeptical as I am, just give the trial a try and see if you like it or not.
Hi there Greg, and thank you for taking your time to write such a wonderful review! I’m very glad to hear that Hily has helped dispel your skepticism about in-app purchases. One of our top priorities is transparency with users, and it can be seen first hand in our subscription model. We constantly strive to improve Hily, and you can help us in this process by sharing any ideas or suggestions you might have. Your opinion is very important to us!
Way better than I expected, truthfully. Probably because it's a little lesser known. But it definitely has less bull$#*! and fake profiles. Those things are so damn easy to pick out. And their customer service is pretty damn wonderful! Anywho, this app is def worth a shot.
Hey Grant! We are delighted to hear that your expectations were exceeded and you had a positive experience with our app. Thank you very much for your review! Our team will be happy to hear that their hard work has paid off! If there is anything we can do to serve you further, please let us know. You can reach us either through Hily Live Chat Support or support@hily.com email address.
I never joined the site. I recently downloaded Rocket Money and was alerted that I have been charged hundreds of dollars. I have been charged $14.99 several times a month. I did use the free trial but canceled it as I, like many customers believed the site to be full of fake profiles.
Dear Todd! We are sincerely sorry for any inconvenience caused. Please note that charges take place if the trial or the membership is not canceled correctly. Please reach out to us via Live Chat or support@hily.com email address for further assistance regarding the matter. We are here to help!
Gain trust and grow your business with customer reviews.
Hily is an online social discovery application, which allows people to chat, meet, make new friends and have fun together. It’s designed to help build sustainable relationships based on people’s real interests and preferences, while also adding high levels of security and deep offline user engagement. Hily’s keystones are its analytics and machine learning core. The most interesting things on Hily happen when a person actively uses the application, swipes left or right, writes messages etc. Based on this information, we identify the interests and preferences of each user - things like whom this person REALLY likes and which potential matches will generate the most activity.
Dear Matthew! With your experience in various mediums, it is great to know that you find our app to be a perfect fit for your dating needs. We strive to provide a platform that is both practical and enjoyable. Thank you for the glowing recommendation! We are here to make your dating experience as fulfilling and fun as possible. Keep enjoying the app, and if you need anything, please get in touch with us via Live Chat or support@hily.com email address. Enjoy Hily!