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on 11/26/18Good morning Charlie, I hope you got your answer. The quickest way to get Customer Service is support@vetfriends.com or 800-975-1618 9-4EST M-F. Here is our FAQ page if you still need an answer. https://www.vetfriends.com/about/faq_catalog_purchases.cfm In a nut shell, yes, the Long Point Road address, include order number and your contact info so our team can call with any questions. Wishing you well today, Pearl Harbor Remembrance Day.