Stan W.

I've had to re-register my account two times over the years. However, when I go to the site it does not recognize me. I'm sure my name has not changed, my date of birth has not changed, and my social security number has not changed.
Today it didn't recognize me again... Of course.
So I thought I would just call and let them know that my vehicle had been sold. The first agent came on after about 10 minutes. Asking me a few questions and then said she's got the proper agent and transferred me. So far I've been waiting 12 minutes on this extension.
The only good thing I can say, is that he gave me time to write a review.
I hope my tax dollars can do a better job than this in the future.