Salome F.

I am a frequent visitor to the Dollar Tree on University drive in Denton Texas. Pretty much everyone who has waited on me in line has been polite, and helpful. Even if they don't carry on a conversation with me while ringing up my items, they at least respond when I say hello or how are you doing today. Unfortunately, Friday friday after Thanksgiving this year was the first time. I had been totally ignored by the cashier. I realize black ftoday is not a great ti'm to be in retail. I myself worked 13 years at target the weekend after Thanksgiving because it was mandatory. Despite the chaos, despite the rude customers, Despite the environment being hectic and sometimes toxic. I still managed to say hello to someone who greeted me first. Ritza, who I have never seen before declined to respond when I said to her after placing my items on the conveyor belt, Hello, how are you? Maybe she did not hear me.
I like to give people the benefit of the doubt. She did not verbally tell me my total and she also handed me my receipt without a word. Maybe she can't speak was the first thing I thought but a retail job is not an ideal situation for someone who is mute. Bottom line. I don't need someone to smile in my face and carry on a lengthy conversation with me. But I do expect a response to my very friendly and genuine hello. There is no excuse for rudeness. If the customer before me did something to upset or anger her, that has nothing to do with me. She needs to shake that off and start a clean slate with the next customer. Hopefully she was just having a bad day, or she was still getting adjusted to the position. If not hopefully she puts in her 2 week notice, quits and finds a job she likes that will motivate her to be friendlier.