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Razan A.

Contributor Level

Total Points
80

1 Review by Razan

  • Frame USA

8/19/23
Verified purchase

Negative overall, the frames very different than the website. Customer service was not professional at all

Not professional

Reason I chose this product:

Based on the pictures

* Frame USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
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Hannah R. – Frame USA Rep

Hi Razan,
Thank you for reaching out and leaving a review. I'm sorry to hear that you had a negative experience with our site and our customer service. We hold ourselves to the utmost standards when it comes to our customer service, so I will pass your message along to the right people. Please feel free to reach out to HRogers@frameusa.com with further details of your experience so that I can eleveate this problem to the proper teams.
Thanks,
Hannah

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