I have to admit it, the tree I received by mail was absolutely beautiful, if a tree can be called such. It was as tall as I had requested, fully leafed out and in great shape from being pushed around by the delivery company. A few days before I had received the same tree from a different company and it was pitiful. I hoped the one from your company would be different and OMG it was that and more. I will surely order from your company again... thanks so much for delivering on your promises of how the tree would arrive!