There was an issue with my shipping and the customer services response basically amounted to you can't prove it was missed delivered so we are not helping you. While I eventually did receive my products what I had asked for was a reshipment at MY COST but if they could honor 1 item at a sale price and they said no. I pretty much doubt I'll ever order from them again.
This is in my original comment, but it usps misdelivers and you can't prove it wasn't in your mail box oh well they will not help you on anyway shape or form.
Hello Mariha - Our records show you placed your order, then discovered you provided us with an incorrect address. You then wanted us to send you a free order while your other order was being returned to us. This is not possible. You then contacted PayPal to dispute the charge before your item was returned to us. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager