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Lynn B.

Contributor Level

Total Points
80

1 Review by Lynn

  • Sijo

8/19/23

I ordered 3 pair of the jogger sleep pants, then immediately realized I had ordered the wrong color. I immediately emailed their customer service person asking to cancel the order and I then ordered the correct color. I still received, today, both orders, and now they won't allow me to return the original order of the wrong color. So now I have paid for both orders without any compensation to the tune of $280+. They also taxed me for both orders, and Minnesota does not tax clothing. I've notified them twice of this and have not seen any refund of my taxed dollars! Really lousy customer service!

Products used:
I'm stuck with 6 pair of PJ pants, 3 of which I did not want but am unable to return.

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