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Susan H.

Contributor Level

Total Points
80

1 Review by Susan

  • Stuller

4/12/24
Verified purchase

I ordered an engagement ring and band through a local jeweler. Stuller sent it with the band a different size from the engagement ring. The jeweler sized up the ring but it still didn't fit the the ring.
Two days after wearing the ring one of the small diamonds looked brown, it was cleaned by the jeweler and looked better until it went brown again.
It has been 8 months since I purchased the ring and I have had it in my possession about 5 weeks total.
I have fallen out of love with the ring and Stuller won't refund my money.
They say they can fix the problem but why would I ever trust the quality of their product again.
This company is horrible.

Products used:
Diamond ring

Service
Value
Shipping
Returns
Quality

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