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Always great. Thank yiu.
Making Home Depot look bad! Every bag was taped shut not sealed. Reused bubble wrap thrown in. Everything was going smooth until I got to the culprit that caused the original return. If you are going to ship returned products to a new customer have the decency of checking it out first! Planned on spending the day designing my bird sanctuary and you all put a HUGE damper in it.
Tip for consumers:
Horrible experience all around. Could not even reach them. I am next in line for an available agent and that was 28:57 minutes ago!
Products used:
Best Choice Products Steel Suet/Block Multi-bird Feeder Station
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Hi Jill,
We would like to send our sincerest apologies there was an issue with your bird feeder and for not providing you the world-class customer service that we strive for when assisting our customers. Rest assured, we do not re-sell returned items here at BCP. We understand this has impacted your experience with us. If your issue has not been resolved, please reach out to us directly at escalations@bestchoiceproducts.com. We would be happy to look into your issue and get this resolved to your satisfaction as quickly as possible and prove to you that Best Choice Products values its customers and experiences.
Sincerely,
BCP Corporate Escalations