James T.

Hello, my name is James, and I work in healthcare - sorta. I am a Security Officer for a group of hospitals in my city and I recently purchased a large(r) order of stuffed animals from this company.

First, I want to acknowledge that their customer service is handled efficiently, with impressive response times to inquiries (for any business' standards). They even utilize a customer service "ticket" system - which is very smart, no matter the business size.

Now, onto the purchase. Because I was buying these out of my own pocket, I could only afford a limited amount, so I chose many of their cheapest (and smallest) options. I have no complaints about this because I figured there would be limited availability for the cheaper ones. Actually, I have no complaints at all. So, I bought everything they had under $6 - basically. Because so many of the ones I wanted were either out of stock or limited stock, I ended up buying less quantity due to cost of the more expensive toys. Still, I was able to get 70 stuffed animals for a little over $350, which I was hoping would be a good deal.

When they arrived, I was not disappointed! They were incredibly soft, well-stuffed, cuddly and adorable! I also bought about a dozen of their Unicorn Hats, and I HIGHLY recommend them - insanely soft and the kids absolutely LOVE them. The only ones that aren't particularly popular are the Toucans, and I will admit, they are (by comparison) less cute than the other options available for the kids.

Pros:
Quality products - even the cheapest options
Great customer service
Professional business approach
Value for money (including free shipping after a large enough purchase to qualify)
Bulk Purchase Discounts

Con:
Availability was a bit discouraging as I saw the cheapest options quickly disappearing and more expensive options cutting into my budget. This is not necessarily a reflection on the company, as it could have just been the timing of my order (right before Easter), but it is only transparent that I mention it.