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We ordered a TV that came with a faulty LCD display. The error is not due to Banggood or shipping. After submitting the photos and videos, they were offered a refund of the price of the device. Communication is flawless, email exchanges every working day. Customer service 5 stars.
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Dear customer,
Thank you for sending such a kind and enthusiastic comment.
We're really sorry about the order issues you experienced.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at vipservice@Banggood.com
Best regards,
Banggood Team