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Ian D.

Gosport, United Kingdom

Contributor Level

Total Points
166

2 Reviews by Ian

  • Screwfix.co.uk

5/3/23

I have made hundreds of purchases from Screwfix and it is my first place to start my research and check prices.

Tip for consumers:
Easy to navigate website with lots of reviews and help. Fast collection and/or delivery. Screwfix appear to put a lot of attention on stocking quality products that are reliable and value for money.

Products used:
Loft ladder

  • Gardening Express

4/25/23

Obtaining plants from Gardening Express is like interfacing with a nonempathetic robot. I ordered online and status didn't change to 'Processing' until I complained after no change after 10 days. I had to complain via their dub chatbot and no phone number is offered by the internet only policy. Finally received my four roses which were OK. Customer service was non-existent and apology was never forgiven. The service is certainly not an express one. Its a garden service operated by a nerd.

Tip for consumers:
That it is an internet only business with no opportunity to speak with a human.

Products used:
Four rose bushes

Ian Has Earned 6 Votes

Ian D.'s review of Gardening Express earned 6 Very Helpful votes

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