I bough a hamper, as I tried to put it together, it literally fell apart! Called them for a refund, gave me a really hard time and finally gave me HALF my money. Then tried to return curtains. I was redecorating my house, by the time I got to the curtains it was passed their return policy. I had ordered them twice without realizing, so i had extra curtains. They were still in original packaging, not even touched but they wouldn't work with me at all! I didn't want my money back cause I realized it was late, but at least a credit would be nice. Horrible customer service.