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I called and refilled my service on March 7. They charge me twice because they "automatically puts you back on AutoPay". WRONG! You do not have the right to do that. So, I paid for 2 months, which puts my service through May 2. Okay, I can live with that. Then, they charged me again on April 5, AFTER I told them DO NOT PUT ME ON AUTOPAY. I again removed myself from AutoPay, however, now they will not honor the additional month. I am currently disputing it with my bank as I have paid for 3 months now and only have 2 months of service. DO NOT purchase a card over the phone. Buy one at Walmart and do it yourself. They are thieves! I am seriously considering going back to AT&T, and that is a whole other headache in itself. I just want a simple phone and should not have these issues.
Tip for consumers:
Absolutely horrible and this is fraud. I will pursue further.
Products used:
Just a service plan and they stole money from me
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