Doug Z.’s Reviews of SupplyHouse & more

Doug's Profile

Review 1
First Reviews
0
Votes 0
Thank Yous 0
Fans 0
Profile Views

8

Contributor Level

Total Points

Home Appliances

3/11/24

I purchased over a dozen hydronic baseboard heaters from Supply House. Several failed and the ones they sent to replace the ones that broke also failed. One employee admitted they had a defective batch. Despite this they told me they would not honor any more warrantee claims. Home Depot has the same ones and they will stand by what they sell. Avoid Supply House they stink.

Comments (0)
480 Views

Helpful (0)

Thank you

Danielle D. – SupplyHouse Rep 3/18/24

Hello,

Thank you for reaching out with this review. We're so sorry to hear about your experience with the defective baseboard heaters. We sincerely apologize for any inconvenience caused by the issues you encountered. If we can try to assist with anything else or if you are still needing assistance with a return for a replacement or a refund on the defective material, please reach out to our customer service team so we can assist you further at 1-888-757-4774. We value your feedback and hope to have the opportunity to make things right. Thank you for bringing this to our attention and we hope to hear from you soon.

Thank you,
Danielle D.
Supplyhouse.com Team