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Absolultely atrocious customer service. I order two gifts for my wife for Christmas. This was on the 2 December. Delivery was promised between the 17th and 23rd. Well it's the 23rd and according to their website it hasn't even left their premises. It looks like my wife will miss out. Despite several messages I have heard nothing back. Thankfully I went through PayPal and have launched an investigation. Next step will be the ACCC and Consumer Affairs. Avoid this company like the plague. They obviously are happy to take your money but not send you the goods or provide any customer service.
Chris K.'s review of DealsDirect.com.au earned 11 Very Helpful votes
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Hi Chris, thank you for taking the time to share your experience with us. I am sorry to hear that you are without your order. Can you please advise your order number and I will help check on the whereabouts of your order and assist accordingly? I look forward to hearing from you.