I made a purchase on this card back in October, and requested a refund from the organization on November 8. It is now November 19 and I STILL have not received my refund. It has been processed on the other end and I'm waiting. And waiting. I will post a review every day until this awful organization gets this done. Plus, customer service is if NO help, nor are they even willing to BE of help. If I had a choice, I would NEVER select this company or this card. AWFUL.