Cary P.

Justfly.com lures consumers in with low rates only to notify you in a month or so that your flight is cancelled. Then, you will have no, and I mean no, choice on your replacement flight. We had to accept a 6 am red eye flight when we have a 2 hour drive to Chicago O'Hare. I explained this to customer service and they offered absolutely no assistance in meeting any of our requests. We also paid $100 more per ticket to book the later 12:35 pm flight. Do you think we got a credit for being forced to take the red eye flight? Nope…not an option. They are very good at saying "sorry" over and over. Save yourself the trouble and book your travel elsewhere!