We didn't actually stay at Shahi palace, but Raju happened to drive us from the airport to our hotel. He helped us with a lot of little things, we eat all our meals at Shahi restaurant, lovely food. He let my husband rest in a room while my daughter and I toured the fort/palace and then drove us to the airport. He made our very short stay worthwhile and enjoyable in Jaisalmer. I would recommend this place for anyone to stay. Angela from Australia