Ordered a pair of shoes which were absolutely terrible quality and missing shoelaces cracks on side of the sole as well as the bottom looked super cheap. Nothing like the pictures so I emailed customer service and all they could offer was a 5$ coupon expiring in a week that is absolutely laughable! I will never order from the site again. Total scam!
I wish it could get zero stars absolutely horrible customer service instead of apologizing for the quality of shoe and no shoe laces and offering a refund or exchange. All they could do was give me a five dollar coupon which expired in a week for a future purchase definitely never buying from this website ever again you can keep the five dollars I will throw the shoes away.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,