Online Businesses Reviewed on Sitejabber for "uggb" to "uggs"

Thumbnail of user sarahw6
1 review
2 helpful votes
3/20/10

DO NOT GO THERE! We ordered a pair of boots... then had to wait for a month before they arrived. I emailed them 3 times to find out where the boots were... without response until the 4th email, when we were told they were in China... When they finally arrived, they SPLIT after one weeks wear! When I emailed uggbootsaustralia, Victoria informed me that the boots were only guaranteed for a weeks...

Thumbnail of user kerryb2
1 review
2 helpful votes
1/21/11

Should have known better! Placed order on 6/12/10 more money than agreed taken from card - tried to cancel order no luck - received mail on 30/12/10 saying boots not in stock select another pair - asked for refund still waiting. Now just get an out of office message response to my emails and am asked to wait with patience! STAY AWAY FROM THIS SITE.

Thumbnail of user elizabetho33
1 review
4 helpful votes
12/2/15

Ordered a size 3.5 for my daughters birthday. They sent a size 7.5 and have tried to fob me off since. They offered a 8% refund and said I can sell or give the wrong boots to someone needy. I'm now left with a pair of boots that are no good to anyone I know and like the previous person have also found out these are not even genuine ugg boots. This company dupe you into thinking they are...

Thumbnail of user sarahs14
1 review
2 helpful votes
6/7/13

I ordered merchandise, and received a package after credit card was processed. Problem: merchandise sent had no return address (other than label"China"), order no. Or paperwork enclosed. Moreover, boots were 2 different sizes! Have tried numerous time to contact the site on both the phone and email given, but to date no response has been forthcoming. Guess they just took the money and ran.

Thumbnail of user tinab2
1 review
2 helpful votes
11/26/10

Rubbish site - fake uggs, from China. Tried to stop order as they sent email confirming my order with WRONG size... and blamed me, loads of emails and wasted energy. DO NOT USE They have charged me shipping, very disatisfied customer

Thumbnail of user marnoim
1 review
1 helpful vote
5/29/17

Be very careful dealing with this company! Expensive and product poor. Their website advertises that they are in Melbourne and dispatch within 24 hours - I live in Melbourne and the products arrived 11 days later and they sent one incorrect size. They only returned an email when I threatened that I would contact my credit card provider. They offered to send correct size but did not respond to...

Thumbnail of user gailm679
1 review
0 helpful votes
5/18/22
Verified purchase

I was happy with my purchase but needed to change them. After a dozen phone calls and leaving messages... no response. I received my order on 12/5/22 and after the many calls and numerous emails I finally got an email saying my request for exchange to be reviewed. That was on the 17/5/22 and still no other response. The phone number does not answer so you never speak to anyone. I'm very...

Thumbnail of user yvonnec232
1 review
0 helpful votes
1/29/21

Unless you want to lose money than work away use this site but if you're looking to buy Uggs that are going to come with a confirmation email and shipping info and arrive then use an official Ugg website! I have emailed countless times with no reply. Absolutely disgraceful that thisbis allowed happen.

Thumbnail of user chriso1
654 reviews
3,552 helpful votes
11/5/09

Writing in November, 2009, this site has changed its appearance since last month, when it was identical to the site I posted about here: http://ugg-hall-of-shame.posterous.com/chinese-puzzle-4-a-double-at-least-whammy. There are or were many of these Chinese counterfeiting outlets in one network. The new design is an attempt to look like the genuine UGG® Australia site, by stealing their...

Thumbnail of user biljanap5
1 review
0 helpful votes
2/1/23
Verified purchase

They never send me my purchase, didn't bother to answer me, so they literally stole my money. It is a skim site.

Thumbnail of user albertom
1 review
2 helpful votes
12/3/10

I managed to escape from this scam website just by luck. Infact after having placed the order I did not get any confirmation by e-mail and this made me suspicious along with the fact that there was no tel number available. Next day I tried to chat but no answer and I decided to block my cc. Stay away from these thieves, as good lesson for the future before making purchases on unknown websites...

Thumbnail of user paulam5
1 review
4 helpful votes
2/25/10

The most negative online shopping experience I have ever had. I did not like the boots and wanted to send them back but they would not give me a return address at first. They finally did and then I never received my refund and they do not respond to my e-mails. DO NOT EVER BUY ANYTHING FROM THIS COMPANY. Also, I think the Ugg boots are fake.

Thumbnail of user edithj4
1 review
3 helpful votes
10/2/12

Don't buy from them, they sell fake UGG boots claiming that they are authorized seller, I have bought a pair they came in, very poor quality, no sheepskin just some synthetic material. I emailed them and demanded full refund, they replied that they will give me 5% discount and I can keep my order, I refused! DON@T USE THEM!

Thumbnail of user jj18
1 review
5 helpful votes
2/16/11

This website processed my credit card payment and then determined that the sizes I had ordered were not even available. I am trying to get a full refund, but all they are offering is "different sizes"... wtf?

Thumbnail of user rusanag
1 review
2 helpful votes
4/7/10

I've just received the item, firs of all I ordered it in black colour but receive it in brown, second I'm not satisfied with the quality this is NOT genuine ugg boots.It came in the badly damaged box.

Thumbnail of user angelan1
2 reviews
3 helpful votes
2/17/10

I ordered a pair of tall braided ugg boots in sand, what I got was short, plain, cheaper, chestnut boots instead. I informed them of the mistake and they asked me to email pictures as proof, which I did. They then informed me the boots were the correct size, so I should just keep them with a 20$ rebate. I told them I didnt like those boots, I wanted what I ordered and paid for. I have not heard...

Thumbnail of user chriso1
654 reviews
3,552 helpful votes
2/3/10

Clumsy attempt to throw a site together and hope it looks authentic, which it doesn't, not even remotely. They can't even get the name right - is this uggbootsuggboots.com or uggbootscom.com or Uggbootscom.com.com? It all depends on what page you're on. Several of the photographs are of obvious fakes, they couldn't even be bothered to steal better images from an authorized site. Other...

Thumbnail of user joannes2
1 review
3 helpful votes
11/3/10

Absolutely terrible, don't buy from them, they show pictures of real UGGs then send copies that are terrible quality and smell. They say you can return but you cant, they just ignore your emails and refuse to tell you the return address!

Thumbnail of user audreys1
1 review
3 helpful votes
7/15/13

It says it is a UK website but then you get charged in US$. And clearly fake when you receive them they smell of paint and clue and the sheepskin was all fluffy and peeling off. I bough them for a gift for Christmas but took them a month to deliver so they were late and tried to contact them 5 times no answer. A waste of a ÂŁ but completely my fault as Ugg NEVER do discounts if they are real...

Thumbnail of user juditha1
1 review
3 helpful votes
5/18/11

They take your money but don't send your goods

Thumbnail of user roses
1 review
2 helpful votes
12/3/09

Don't order Ugg boots from this website. They sent TWO different size boots and the insoles were different colors. I had to close my debit card because they charged me more money than advertised and then refused to refund my money. They kept saying they thought they credited my account, however they didn't. They wouldn't credit my paypal account either. They also would not provide an address to...

Thumbnail of user shaniqah
1 review
3 helpful votes
3/10/10

They are fake and they are horrible! They are liars and they will NOT return to you no matter what you do I even sent mine back because they were $#*!ty and looked fake as hell and they didn't give me my money back. It took me a month to get the return address from them and then they denied that they gave me the address.DO NOT BUY ANYTHING FROM THEM! I emailed them about 20 times and they were...

Thumbnail of user katherineh2
1 review
3 helpful votes
1/3/11

I agree with everyone online about this site I ordered boots and they were returned for insufficient address. I have written several times and the have not responded I am out the money and no satisfaction.

Thumbnail of user sallyh4
1 review
2 helpful votes
4/3/10

I bought some ugg boots off this website. The website stated that they were 100% genuine, they had all ugg boots available for sale and they had good reviews from customers so i went ahead and paid for them with my card over the net. A few days later i still hadnt recieved a tracker number or a confermation email so i was starting to get a bit woried. 6 days after my purchase i still hadnt...

Thumbnail of user robinw2
1 review
2 helpful votes
1/20/10

A fraudelent site from individuals in China trying to rip off the public at large with cheap fake UGGs. DO NOT LOSE your money by ordering from them... you will not recieve the items you believe you paid for, but cheap imitations of the real thing.it's a nightmare!

Thumbnail of user greggp
1 review
2 helpful votes
5/17/10

If you buy from this site you will be sorry! I got taken and when I found out the boots were fake I tried to return them... they will never answer your email. Since I could not return them I gave them to my daughter. She wore them once and the lining came out.

Thumbnail of user kenk1
2 reviews
2 helpful votes
12/18/10

Do not puchase from this website, never received what I ordered, no communication what so ever, no confirmation e-mail for purchase and so-called customer service is conveinently experiencing operating problems on a daily basis, no phone number and/or address, misspelled words throughout the website, additional International charges added to your account, do your homework first, look for a...

Thumbnail of user janey36
1 review
2 helpful votes
2/1/17

Received the wrong pair of UGG boots and no one from the company is answering my emails. And now their website isn't working and it tells you to click on it several times. Lesson learned if it's too good to be true it probably is!

Thumbnail of user heithm
1 review
2 helpful votes
3/9/10

To my fellow online shopper's, this is the absolute worst company ever! My wife ordered a pair of Uggs on Feb. 14th. The company charged my credit card twice, sent us a pair of boots that were damaged ( the stitching was undone when she opened the box). It took three weeks to get the boots. Well I sent the company a email with pictures of the damage and one minute I think the situation is...

Thumbnail of user mairim
3 reviews
12 helpful votes
10/22/09

Very bad - no response whatsoever after order and goods not received - only have an email contact and no address or telephone details but they keep your credit card details! Very dodgy!

Thumbnail of user farrartammie
1 review
0 helpful votes
3/7/24

In my 42 years of life I have legit not ever dealt with a return/exchange as horribly as I have with UGG. It was the absolute worst experience EVER. Took over 2 months for our exchange. I have screen shots of every conversation.

Thumbnail of user chriso1
654 reviews
3,552 helpful votes
10/16/09

ALL such businesses sell only counterfeits. Please also see: http://www.sitejabber.com/forum/advice-on-websites/can-anybody-tell-me-about-www-uggfactorystore-com/37

Thumbnail of user emmab1
1 review
2 helpful votes
2/8/10

I have had 2 pairs of ugg boots from this site and both of which have arrived within a couple of weeks and both have been correct!

Thumbnail of user sharynd
1 review
3 helpful votes
10/24/10

If it seems to good to be true it probably is. I should have done my homework before ordering from this site. The boots arrived 1 week after I placed my order and they are obviously fake. The stitching is bad, glue shows where the soles are attatched and the fit is poor. If you want UGG boots, pay the price for for the real ones and you won't be disappointed.

Thumbnail of user danc46
3 reviews
46 helpful votes
12/24/13

I received an unsolicited promotional email from them. The email looked well designed (for a scam) but generic and had poor spelling and grammar. So i googled this site's reputation and found people on Yahoo Answers who reported being scammed by them. Apparently they put up an authentic looking shopping site, collect a bunch of orders with pre-payment, then abscond with the money and change...

Thumbnail of user kathrinb
1 review
2 helpful votes
1/14/10

I got my chinese fake UG(G)ly-boots today.: D Yeah, well... they are not bad, not good either..., it is not the ordered colour, size (one smaller.), it´s plastic and smells really strong (glue?) but they looks better than i thought. I took pics of it but can´t load it up. So, my result, its a pitty ´cause of my nice 65 euro but i can live with it..

Thumbnail of user irinak2
1 review
3 helpful votes
11/22/11

NEVER! NEVER! NEVER! Never use this site! I ordered boots from them - they charged my card - after that i got the email saying that they do not have those boots anymore, offered me to choose another style. I said that i would like to get the money back instead. They sent me the email saying that i should pick up another pair of shoes - i spent two weeks asking them to return the money - din't...

Thumbnail of user janb1
508 reviews
1,293 helpful votes
12/5/12

... and another counterfeit scam fromChina...

Thumbnail of user terezav
2 reviews
4 helpful votes
9/8/10

Very disappointed! I actually ordered from uggisboots.co.au, it supposed to be an Australian website, the shoes came from China. I think the website is the same. I ordered two pairs, one for me and one for my cousin, we both measured our feet in cm and followed the website on what size should we order, the boots came relatively quickly, but they didn't fit at all, they were way too small, when...

Thumbnail of user terezav
2 reviews
4 helpful votes
9/8/10

Very disappointed! I ordered from uggisboots.co.au, it supposed to be an Australian website, the shoes came from China. I ordered two pairs, one for me and one for my cousin, we both measured our feet in cm and followed the website on what size should we order, the boots came relatively quickly, but they didn't fit at all, they were way too small, when I contacted them, they said that I shall...

Thumbnail of user shawnaa
1 review
3 helpful votes
2/13/09

Scam Company! - I ordered a pair of Ugg boots from this website. They didn't fit so I wanted to exchange for larger size. They told me I couldn't return & give them to a special friend? I called Paypal & reported them. They informed me there have been tons of claims regarding FAKE UGG BOOTS from China! I took them to Department store who carries REAL Ugg Boots & they told me they we FAKE! Be...

Thumbnail of user markb6
1 review
2 helpful votes
12/22/09

I ordered two pairs of boots for my daughters for Christmas 2009. I ordered them on Thankgiving Day and they still have not arrived. I have tried to contact the company, but there has been no response to my repeated email messages. I tried calling the phone number, but there was no connection. I think I have been scammed.

Thumbnail of user davido140
2 reviews
1 helpful vote
12/7/17

Had to file dispute with my bank they are so so fraudulent, do not buy from here regardless. They have blocked me on social media so I cannot post to anything for anyone to read.

Thumbnail of user brandym7
1 review
2 helpful votes
12/3/14

I'm am so sadden my little sister got her first pair of UGG boots then they were stolen from a Ronald McDonald house boot room days later so I tried ordering her new ones thinking wow atleast I'm getting a good deal since we paid $300 for her first set now I'm broke & waiting for boots that I don't think are ever going to arrive as her Xmas gift anymore :'(

Thumbnail of user chriso1
654 reviews
3,552 helpful votes
12/21/09

Oh look, another counterfeit UGG boot site, and with such a convincing name too. Uggol, that sounds like a company I want to do business with even if it is in China and run out of someone's bedroom. On the other hand... Counterfeit Education: http://www.uggaustralia.com/retailStores/counterfeit.aspx

Thumbnail of user carlap2
1 review
3 helpful votes
10/10/11

I ordered a pair of boots a month ago and have not got them but there have took my money its so unfair people can be like this

Thumbnail of user melissab2
1 review
3 helpful votes
11/5/10

I wanted to find some UGGS that were a cheaper price so I saw this advertisement on facebook to find some UGGS that were 70% off. The website looked pretty legit but when I finally got my boots they were completely fake. I ordered the classic tall grey boots and they sent me some light blue looking ones. I sent numerous emails and did not get a response until a few days before I received my...

Thumbnail of user natalian
1 review
3 helpful votes
9/14/10

I've got my parcel and I'm very disappointed with the quality of products! I ordered onother product: UGG Classic Short 5825 Paisley Sand112 $... But I've got UGG Classic Short 5825 Sand 89$! I was more upset that It is a fake! I have a lot of shoes from company UGG and I know the quality of their products. I was so shocked by deception and the price I paid for it.

Thumbnail of user annah125
1 review
2 helpful votes
1/31/17

I got fooled by an email offering slashed prices on Uggs. I ordered and got no email confirming order. When I checked my bank statement I saw the charge to a company in China. I got on the Uggonlineco.com website and left a message for the company. No reply. Called my credit card company to file a complaint. Sent a second message and again no reply. Package arrived and as suspected the Uggs are...

Thumbnail of user johnm65
1 review
3 helpful votes
6/29/13

They are a total SCAM They will NOT refund your money. I returned the FAKE UGGs Paid for shipping and NEVER received a refund. I do email the site once a week to keep asking for my money. I will NEVER buy from CHINA again!

Thumbnail of user briana
1 review
3 helpful votes
9/7/09

This website is fraudulent. They claim to sell UGG boots at good prices. However, after contacting them about their credibility, they replied with comments such as "High quality" look-a-likes. You may receive a boot with the UGG tag on them if you buy from this site, but it is not a genuine UGG product. BEWARE!

Thumbnail of user jacquelinef
1 review
4 helpful votes
11/3/10

I believe that this website is fraudulent. Their online chatter was sassy and rude. They said that my card was bad and that they could not process an order for $600, that I would have to break it into 2 different orders. They are also not listed as an authorized merchant. I reported them to 3 separate governmental agencies and to the official UGG website fraud management team. Buyer be ware!

Thumbnail of user lucyh
1 review
3 helpful votes
10/27/10

What happens when you order off this site? I just bouht boots and panicking now

Thumbnail of user chakendrad
1 review
2 helpful votes
3/18/16

I placed my order in December, the boots were 88.95 with frees shipping. I looked at my credit card statement and they took an extra 15 dollars from the original price and when I got the boots they were fake! They do not have customer service, just email only. However that will get you no where because of all the misspelling in the emails, just save your money and order the real UGG boots.

Thumbnail of user leom38
1 review
2 helpful votes
12/25/13

Scammers. Everything they wrote on the site is wrong.

Thumbnail of user lacrimar
1 review
2 helpful votes
10/28/10

This website if a fake website from China, trying to sell you fake boots. After I order my UGG boots, I never got a confirmation email from them, even though they ask you to create a profile so you can receive emails and confirmation, and when you go to their customer service to get information, you get a blank page. It gives you the option to track your order but you cannot track your order...

Thumbnail of user dagmarv
1 review
2 helpful votes
7/27/10

They are a bunch off liers! BE VERY CAREFUL. DO NOT BUY ANYTHING FROM THEM. THEY DONT DELIVER AS THEY PROMIS PLUS THEY SELL FAKE UGGS! Learn form my own mistake.

Thumbnail of user sharonm3
1 review
3 helpful votes
10/20/09

They are extreamly incompitent i placed an order 4 weeks ago ihave not yet recieved it i asked for a tracking number and it was incorrect i have also sent numerous email and have had no response.

Thumbnail of user dorindaa
1 review
2 helpful votes
12/15/09

Beware! Do not buy anything from this web site. Very poor quality products. After sales service? What after sales servce? If the sale is too good to be true... it is too good to be true. You are warned

Thumbnail of user bobg11
1 review
2 helpful votes
6/20/13

Be Aware! This site is a fraud. Although the site looks very nice, it is located in china, and I found out too late that they will send cheap Uggs knock offs. It is very difficult for the credit card companies to give you a credit once the charge goes through. The best advice is to only deal with etailers that are listed on the Uggs website as legitimate.

Thumbnail of user anal2
2 reviews
4 helpful votes
12/28/10

This website Sent me some ugg boots that are totally FAKE! And they won't accept the returns even though there policy says it does

Thumbnail of user gabyd
1 review
2 helpful votes
12/29/11

Fake, fake and fake, don't even think about buying here. I was stupid enough to do so" Boots are ugly, cheap, not even worth the price you pay for it. I learnt my lesson, But you; DONT BUY AT UGGS2011

Thumbnail of user maxm74
1 review
2 helpful votes
1/20/16

This is definitly not a trustful Uggs dealer! They sent completely different shoes as shown on the website, with a bad smell and cheap quality haptic. As i wanted to return the 2 pair of shoes they did not react anymore. The billing company said there is no possibility to hold back the money, because of the long delivery time. They use only gmail accounts as "official" company mail...

Thumbnail of user sallyannc
1 review
1 helpful vote
12/19/16

I ordered 2 pairs of Ugg boots, one pair Bailey button which I already have in a different colour, ordered same size. They arrived in a tatty box from Shanghi, the boots are fake and although they are supposed to be the same size as my existing boots they are at least a size smaller. The second pair are supposed to be a size 3 but they are only a size 1-1.5. The company billed me more for the...

Thumbnail of user misst
1 review
2 helpful votes
7/30/13

I never had a horrible experience in my life. I ordered boots, they looked nothing like what I had ordered. And they are a fake not real. I was trying to return them and all I got is this bogus emal telling me what to do to track my package. They were not answering my questions correctly. I cant believe they even have a legit ugg site. How could they do this. Stay away DONT DO IT

Thumbnail of user brittneeh1
1 review
1 helpful vote
12/21/17

I bought a pair of black baily bow "Uggs" from this sight for $130. They took the money out of my bank account right away. Yet I haven't received my idem, and the tracking information was never left the shipping warehouse. I emailed the company about a full refund and they said to 'They can't give me a refund' and to 'give it time'. Extremely unprofessional and misleading. This sight is a scam....

Thumbnail of user debl1
1 review
3 helpful votes
1/19/11

Hi had the same experiance as the people on this site have said, crap site, i never even got the boots, what i would like to know is? Has anyone one got there money back from their site, Also would anyone have a contact address/phone number... This site should be banned from selling.

Thumbnail of user ulak
1 review
2 helpful votes
11/14/14

www.UGGSALEFIRT.COM FAKE WEBSITE! They sale fake boots. STAY AWAY!

Thumbnail of user michaeln1
1 review
3 helpful votes
11/10/09

They are selling really rubbish copies of Ugg boots and claiming that they are original. When the fake ones turn up (stitching all frayed and coming apart) they will not refund your money as they say they do not understand English laws and will actually ignore your pleas.

Thumbnail of user mayam
1 review
2 helpful votes
10/22/09

Hi its great, well have being sarcastic i ordered UGG boots from same web site please tell me what do i do now. Can i get my money back some have?

Thumbnail of user kirstieh
1 review
3 helpful votes
4/18/10

DO NOT USE THIS WEBSITE - www.uggsaustraliauk.com, again, DO NOT USE THIS WEBSITE. I cannot stress this enough to you people. If you want ugg boots pay out the full price for REAL ones. This site have SCAMMED me out of money causing me to go overdrawn. I cancelled my order the day after I made it (after discovering how awful the website was and the fact they are fake) and I was told (in a...

Thumbnail of user anono1
1 review
2 helpful votes
7/10/13

I received a pair of faulty Ugg boots, there was a whole in the front of one of the boots. I had to send pictures in which I done immediately but after months and months of constant chasing and complaining they are still fobbing me off! Avoid this website!

Thumbnail of user denisd
1 review
3 helpful votes
1/4/11

The website is a definite scam! I placed my order about 3 weeks ago, the money were written off but no response was recieved (even a dispatch confirmation e-mail). The web site does not let me log in, saying that my e-mail is not valid. BEWARE! Save your money and stay away!

Thumbnail of user alexb8
1 review
3 helpful votes
1/15/11

They sells not Australian UGG's but pure fake. Low quality, not natural sheepskin and fur. They don't make return, and even don't answer at mails with ask about return.

Thumbnail of user christinel26
1 review
3 helpful votes
2/2/15

This company is based in China. I ordered UGG boots and was assured they were authentic. When I received them it was obvious they were cheap knock-offs! To make matters worse they are too small! I went back to the website to read about their return policy and followed their instructions by filling out a return form... three times. No response! (I was to receive a "return merchandise number"...

Thumbnail of user alang1
2 reviews
5 helpful votes
12/22/09

They stole my money and i never got any boots, plus everything is fake! Phone numbers and custumer service didnt answer!

Thumbnail of user phillipd14
2 reviews
2 helpful votes
12/12/15

Call center in far east... unable to process English you speak. One hour on hold times. I will never use them again

Thumbnail of user annb12
3 reviews
6 helpful votes
4/3/12

WARNING to anyone looking to buy original Ugg boots at a discount price. DO NOT buy from these criminals! Their website (chock full of the Ugg logo & photos of actual Uggs) implies that they are a Canadian branch of Ugg, selling Ugg products at clearance prices with free shipping. Truth: they are selling counterfeit (knock-offs that are not 100% genuine sheepskin lined boots) goods fraudulently...

Thumbnail of user rej
1 review
2 helpful votes
10/23/09

It's a scam! They claim to sell Official UGG boots for cheaper at whole sale prices! They took my money and never sent my items and won't respond to emails... It's funny once I desputed the charges found out the charge came from Putian China...

Thumbnail of user tinaf4
1 review
6 helpful votes
1/4/11

Unfortunatelly I had a chace to order from this web site. I place my order on Dec 13th. On Dec 14th my cc card was charged. My package arrived on Dec 31st from China and when I openned the package I realized that I was scammed- Uggs were totaly fake (man made fur). I've e-mailed company asking for their return/ refund policie and this is what I got: " Dear customer, Please trust that they're...