• XM

XM

Overview

XM has a rating of 4.0 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. XM ranks 75th among Currency Trading sites.

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 78.6%
Positive
11
Neutral
1
Negative
2
14
See all photos
How would you rate XM?
Top Positive Review

“They helped me”

Prasit J.
5/10/24

I started trading recently and to be honest, despite the fact that I am still a rookie, their support was patient and explained everything clearly to me when I was asking a lot of questions. Especially, I wanted to know more about the terms and conditions of bonuses and they even helped me to choose which one is most suitable for me. Thank you very much for that. I greatly appreciate it. Well done, guys!

Top Critical Review

“Dont deal with this company”

bally m.
2/6/24

Only gullible people "invest" money with dodgy websites with no known business, no reputation etc. No address also a very bad trust index, many bad reviews on the Internet, domain is less than 6 months old, the owner of the domain name is hidden, it's a short life expectancy domain. All thanks to fus.ion.forensicstech They help me recoup my funds...

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user danieln1422
1 review
0 helpful votes
April 20th, 2024
Verified purchase

Thre are very very few brokers that have multiple benefits. But even among them XM stands out as the one where minuses are almost non existent.
Operating for more than a decade, it means to me that this broker adheres to strict regulations and policies. This in turns guarantted that my capitlal is at safer and secure place.
Further, trading here I am not limited to one or two market classes, I can trade many. It does not mean I trade them all, but I am alert to new market opportunities whether it is in the equities, fx or other markets.
I really like special feature of Turbo Stocks! With increased leverage and lower spreads, I can open big positions.

There is so much more to say about here, but I will mention broker's content rich educational materials that I refer to frequently to refresh trading concepts!

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Daniel,

Thank you for your glowing review! 😊 We're honored to stand out among brokers and provide you with a secure trading environment and diverse market opportunities. 💪🤖 At XM, we're committed to offering innovative features like Turbo Stocks and rich educational resources to support your trading journey. Your satisfaction is our top priority, and we're excited to continue exceeding your expectations.

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user prasitj
1 review
0 helpful votes
May 10th, 2024
Verified purchase

I started trading recently and to be honest, despite the fact that I am still a rookie, their support was patient and explained everything clearly to me when I was asking a lot of questions. Especially, I wanted to know more about the terms and conditions of bonuses and they even helped me to choose which one is most suitable for me. Thank you very much for that. I greatly appreciate it. Well done, guys!

Thumbnail of user alexandroua
XM T. – XM Rep

Hi Prasit,

We're delighted to hear about your positive experience with our Customer Experience team at XM! 💪🤖 As a new trader, it's essential to have clear guidance and support, and we're glad our team was patient and thorough in answering your questions. Helping you understand the terms and conditions of bonuses and assisting you in choosing the most suitable one demonstrates our commitment to providing personalized assistance to our traders. Thank you for your kind words and appreciation. If you ever have more questions or need further assistance, please don't hesitate to reach out. Well done on your trading journey, and we're here to support you every step of the way! 🥳

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user casonc6
1 review
0 helpful votes
April 18th, 2024
Verified purchase

I stumbled upon XM and got interested. Based on my research it offers different markets to trade and there are different account types with special trading conditions. I wanted to clarify info on Ultra Low accounts.
So, I contacted customer support. The response was quick,yet I did not get full answer to my questions about swaps.
Maybe, I gotta ask specific q-ns

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Cason,

Thank you for reaching out to us! 😊 We're glad to hear about your interest in XM and our account types. We apologize if you didn't receive a complete answer to your questions about swaps. Our team is here to provide detailed assistance, so feel free to ask specific questions to our Customer Experience team via Live Chat or via email at support@xm.com and we'll ensure you get the information you need. We appreciate your patience and look forward to helping you further.

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user gabrielem42
1 review
0 helpful votes
May 1st, 2024
Verified purchase

I'm not ashamed to admit that I started learning basics and features of trading again. In particular, despite my extensive trading experience, I am once again learning even the most basic topics and even basics of charting.
I thought that to improve quality and profitability of my trading system, I must reach a new level in my knowledge of financial markets.
To gain knowledge, I searched for courses online and realized that my broker provides the best optionof such courses.
I have already studied many educational videos and plan to do more of my self-study.

Thumbnail of user alexandroua
XM T. – XM Rep

Hi Gabriele M,

That's fantastic to hear! 😊 Continuous learning and self-improvement are essential for success in trading, regardless of experience level. We're glad to hear that you're taking the initiative to enhance your knowledge with our educational resources.

At XM, we're committed to providing comprehensive learning materials to support traders at every stage of their journey. Keep up the great work with your self-study, and if you ever have any questions or need further guidance, don't hesitate to reach out. 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user marcoh111
1 review
0 helpful votes
April 16th, 2024
Verified purchase

XM is the best broker in providing so many free educational materials about trading. Honestly, I started trading a few months ago and I was looking for a broker that offers qualitative education for traders. Then I stumbled upon XM on one of the financial resources I was reading.
I have learned a lot of new things about trading thanks to XM. I would like to highlight their trade ideas and they publish forecasts everyday. A few days ago I opened a short position on USD/JPY and it went down to 1,5% in one day. I could make a lot of profit by following these ideas and most of them are executed exactly as experts predicted.

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Marco,

Thank you for your amazing feedback! We're thrilled to hear that our educational materials and trade ideas have been instrumental in your trading journey. At XM, we're committed to providing high-quality resources to help traders like you succeed. We're glad to see your success with our forecasts! Keep up the great work, and we're here to support you every step of the way. Happy trading with XM!

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user ballym2
1 review
2 helpful votes
February 6th, 2024

Only gullible people "invest" money with dodgy websites with no known business, no reputation etc. No address also a very bad trust index, many bad reviews on the Internet, domain is less than 6 months old, the owner of the domain name is hidden, it's a short life expectancy domain. All thanks to fus.ion.forensicstech
They help me recoup my funds...

Tip for consumers:
fusionforensicstech helps me

Service
Value
Quality
Thumbnail of user alexandroua
XM T. – XM Rep

Dear users,

We would like to inform you that this review has not been posted by a verified client of XM. We are taking action to take this offline.

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user suhailk15
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

Opened an account with XM and made my first deposit! I used a credit card method, for me it is the easiest and most convenient as I am not so experienced trader and dont know much abt other methods.
The process was quite smooth.
I had some q-ns regarding it and contacted customer support, and though they made me wait, they cleared my inquiries.

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Suhail K,

Congratulations on opening your account and making your first deposit with XM! 😊 We're thrilled to hear that the process was smooth for you. 👌 Our Customer Experience team is here to assist you with any questions you may have, and we're glad they were able to clear your inquiries, albeit with a bit of a wait. If you ever need further assistance or have more questions, feel free to reach out to us anytime. Happy trading with XM! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user leoj125
1 review
0 helpful votes
May 9th, 2024

100% scam! From the first contact they try to get you to deposit more cash into your account DO NOT DO IT, true my initial deposit has grown following contact with various agents, but try and withdraw any funds and you may not be surprised to find you cannot. Once they realise you will not deposit more funds they drop you like a stone. I waited for so long to get a payback or access to my funds but to no avail till mkayreclaim.online came to my rescue and resolved my issues

Tip for consumers:
Be very careful when on the internet there are lot of scams online

Thumbnail of user alexandroua
XM T. – XM Rep

Dear users,

We would like to inform you that this review has not been posted by a verified client of XM. We are taking action to take this offline.

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user kabirn2
1 review
0 helpful votes
April 19th, 2024
Verified purchase

I have finished a trading course recently, not on this platform, and that's not even important in this context. One of the first lessons we were taught was how important it is to choose the right broker, and there were tips on what to look for.
One of them was to get in touch with the customer support and see how they will respond. XM has excellent support!👍

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Kabir,

Thank you for your kind words! 😊 We're thrilled to hear that you've had a positive experience with our Customer Experience team. At XM, we strive to provide excellent service to our traders, and we're glad that our Customer Experience team has met your expectations. If you ever need assistance or have any questions, feel free to reach out to us anytime. Happy trading with XM! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user juant280
2 reviews
0 helpful votes
September 16th, 2022

I used their broker for few years back. I found good service from them. But in News times, it didn't execute accurately. Overall, It was good experience with them.

Tip for consumers:
You can check their demo trading before joining with them for live trading.

Products used:
forex

Service
Value
Quality
Thumbnail of user alexandroua
XM T. – XM Rep

Dear Juan,

Thanks for taking the time to share with us your feedback!

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user phamd9
1 review
0 helpful votes
April 16th, 2024
Verified purchase

It is structured great! I like that for each section there is a division for beginners and advanced traders so it is easy to decide where to start, especially if you are a beginner like me and lost in the sea of information🙂
I have started with Educational videos. Again, they are well-structured and will take you from zero to her at your own pace. It is good that they are divided into subjects, so you can focus on a particular one and once you master it you can move to the next one. Learning from videos is much more convenient than from ebooks.
Therefore, I recommend the XM learning center. It is a treasure trove for me. Now, I am hooked up on the webinars, which provide more practical examples and examples from real-world trading.

Thumbnail of user alexandroua
XM T. – XM Rep

Hi Pham,

Thank you for your fantastic review! 😊 We're thrilled to hear that our structured learning center has been beneficial for you, especially as a beginner trader. At XM, we strive to provide comprehensive resources for traders at all levels, and we're delighted that you find our educational videos and webinars helpful. Keep exploring, learning, and growing with XM! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user saleemt
1 review
0 helpful votes
April 17th, 2024
Verified purchase

I started learning about investment since 2021 and I have read many financial books about investing in the stock market and I have learned many things from Peter Lynch, John Templeton, Ray Dalio and many other famous investors that succeed in investments in the long term distances.
After a while when I felt that I am ready to invest in stocks I thought it was time to find a suitable broker for me. Then I stumbled upon XM and they offer a lot of shares for investors. Now I made up my investment portfolio of the USA, UK and Germany stocks.
I bought Apple, Volkswagen and Rolls-Royce stocks and my portfolio growth is 25% of my initial investment. By the way, the commission for opening positions could be lower. I have always wanted to invest like Warren Buffet and to be honest I am really happy that I came to this level where I have my own investment portfolio. Thank you very much for making my dream come true XM!

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Saleem,

Congratulations on building your investment portfolio and achieving such impressive growth! We're thrilled to have played a part in making your investment dreams come true. 😊 At XM, we strive to offer a wide range of investment opportunities and will take your feedback on commission rates into consideration as we aim to continuously improve our services. Keep up the fantastic work, and we're here to support you every step of the way on your investment journey! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user caios7
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

I have a lot of trading experience and I understand well what is the difference between financial instruments.
My account is with this broker for several reasons. And of course one of them is 1:500 leverage for trading cryptocurrencies.
To be honest, I know few brokerage companies that can provide the same amount of leverage.
Yes, the greater leverage, the greater risks. But I'm sure that risks are not signficant if you trade correctly.
Crypto trading has special features. For example, it should be taken into account that trading of this asset continues on weekends. And moreover, you need to be careful on weekends.
Because some assets, such as bitcoin, has high volatility over weekend some times.

Thumbnail of user alexandroua
XM T. – XM Rep

Hi Caio S,

It sounds like you have a solid understanding of trading and are making informed decisions with your broker choice. Thank you for sharing your insights and experiences! If you ever have any questions or need assistance, feel free to reach out. Happy trading with XM! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user mrsmerveyasar35
1 review
0 helpful votes
February 19th, 2024

Regarding my xmglobal transaction account number *******, a bonus was added to my account after I made a deposit. After this process, I followed my positions by trading. I actively carried my transactions until the next day and tried to move my Gold positions towards my TP target. After completing my target, I submitted a withdrawal request. In the e-mail sent by Based on the work I did on the chart, my withdrawal transaction was rejected due to reasons unrelated to me, such as an IP conflict, my profit share was deleted, and an e-mail was sent to me stating that only the principal amount would be refunded. I do not accept the accusations made against me, it does not allow you to withdraw money. Until the withdrawal request, no warning or e-mail was sent to me. Even though I informed the company via e-mail that I had no information about the account mentioned under the name of IP conflict, I did not receive any positive response. Xm Global does not pay my withdrawal request of $3451 along with my principal. İ sent dozens of mails to them to pay but no response,all documents are attachted

Tip for consumers:
Despite all my efforts and requests, they only refunded my deposit amount. They deleted my profit share from my account and blocked my access.

Products used:
gold,currencies trading

Thumbnail of user alexandroua
XM T. – XM Rep

Dear MERVE,

We apologize for the inconvenience you have experienced. At XM, we take withdrawal requests seriously and aim to ensure a smooth process for our clients. We understand your concerns and would like to investigate this matter further. Please provide us with your account details via our secure communication channels so we can address this issue promptly. Your satisfaction is important to us, and we are committed to resolving any issues you may encounter.

XM Team 🚀
BIG. FAIR. HUMAN.
--------------------
Dear MERVE Y,

Upon thorough investigation of your case, we found that both of your accounts (numbers ********* and *********) were marked with Bonus Abuse status on 05/01/24, as outlined in our Terms and Conditions. This status indicates that there were concerns regarding the usage of deposit bonuses for 'cash-back arbitrage' activities, which is a violation of our bonus terms.

As a result, our Anti-fraud Department took the necessary action to close all of your trading accounts held with our company and nullify all trades carried out in those accounts. This decision was communicated to you via email, and you were advised to submit a withdrawal request for your remaining balance.

The investigation also revealed that your account was connected with a previously blocked account, which aligns with our policy to prevent bonus abuse and maintain the integrity of our trading environment.

The email communication you received clearly outlined the consequences of any attempt to open a new account and emphasized that profits may be adjusted accordingly. This action was taken to ensure compliance with our Terms and Conditions and to uphold the fairness and security of our platform.

We understand that this may be disappointing news for you, but please know that our decisions are made with careful consideration and in accordance with our policies.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are here to assist you and provide any clarification you may need.

XM Team 🚀
BIG. FAIR. HUMAN.

Thumbnail of user alil111
1 review
0 helpful votes
May 1st, 2024
Verified purchase

XM, as you would expect, provides very reliable payment systems that have improved so much over the years. Card payments were not this smooth a couple years ago. But that's not the point. My withdrawals have been smooth here and I never run into any snags.

Thumbnail of user alexandroua
XM T. – XM Rep

Hello Ali,

Thank you for sharing your positive experience with XM! 😃We're thrilled to hear that you've found our payment systems to be reliable and improved over the years.

Ensuring smooth transactions and hassle-free withdrawals is a top priority for us, and it's great to know that we've been successful in providing you with a seamless experience. We appreciate your continued support and look forward to serving you even better in the future. 💪🤖

If you ever have any questions or need assistance, please don't hesitate to reach out to us.

XM Team 🚀
BIG. FAIR. HUMAN.

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Thumbnail of user alexandroua
XM T.
Typically responds within 11 days

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4.0
16 reviews
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