Verniershop.com has a rating of 2.1 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Verniershop.com most frequently mention tracking number, credit card, and customer service problems. Verniershop.com ranks 479th among Marketplace sites.
Came very well packed and in perfect condition. It seems like it's a lot of pieces, but it makes sense when you unwrap it. It was easy enough to put together. I needed a second person to pull and attach the back curved bar. The hex-tool they enclose is great! I was definitely angry when it arrived because the color was why I chose this, and it's darker than the photo, but it's comfortable, soft, and has middle-back support for anyone who wants that. It's also good for high adjustment. I'm 5'8" and the lowest height adjustment is correct for me. I ordered wheels for wood floors, and I'm happy overall.
I ordered 2 items with my Discover Card. The transaction was completed. A week after my purchase, they fraudulently billed my card $29.99. (not the amount of my purchase, but an extra charge.) Discover caught it and denied the charge. Now my card has been used for a charge at Flowers By Algernon in California. I have alerted Discover. It's a shame that you can't order something without having your information stolen. Never again.
I ordered 2 items with my Discover Card. The transaction was completed. A week after my purchase, they fraudulently billed my card $29.99. (not the amount of my purchase, but an extra charge.) Discover caught it and denied the charge. Now my card has been used for a charge at Flowers By Algernon in California. I have alerted Discover. It's a shame that you can't order something without having your information stolen. Never again.
Tip for consumers:
Don't shop at this site
Came very well packed and in perfect condition. It seems like it's a lot of pieces, but it makes sense when you unwrap it. It was easy enough to put together. I needed a second person to pull and attach the back curved bar. The hex-tool they enclose is great! I was definitely angry when it arrived because the color was why I chose this, and it's darker than the photo, but it's comfortable, soft, and has middle-back support for anyone who wants that. It's also good for high adjustment. I'm 5'8" and the lowest height adjustment is correct for me. I ordered wheels for wood floors, and I'm happy overall.
Item ordered was shipped from China, not disclosed until after it was paid for, nor was the bizarre return policy and took 19 days not 3-5. Arrived without all of its parts and the wrong size and parts not working. Company jerked me around for 20 days with emails and no responses.call them and they will expedite your concern...then nothing. Today I was offered 20% refund OR I could ship itt back to China at my expense and then they would charge a 25% restocking fee. Never have nor will they address that the item doesn't work. Will not tell you where they are located and won't give a state side address. Beware.
Very comfortable seat. Definitely a cream color. Wish the arm rest could adjust to be more narrow, but I am slim, so it is a bit wide for me. Other than that, I am very comfortable throughout my work day
Absolutely beautiful. I would definitely recommend purchasing to a friend. I added 5 small artificial flowers to it, but definitely not necessary. Spend about 5 minutes arranging it out of the box, and it's perfect!
I bought a cheaply-made product and got it quickly. Only problem is that 3 weeks later, they decided to take an additional $29.99 for no reason. Luckily it was blocked automatically by my credit card. Good luck!
Buy it! It's beautiful, well made and a lot of bang for your buck. I gifted my mom and mother law each one and they couldn't believe they were from Vernier! I just love it, looks so nice on the door. I wanted like a wildflower look and the peonies make it look so pretty. But it guys! I bought 2 as I have double doors. The price was very reasonable. Beautiful wreaths!
This is probably my favorite wreath I've ever purchased! It's just so pretty, I love the colors and how big and lush it looks. Hopefully it lasts a long time! I loved everything about it. I got it in the Spring and it didn't disappoint! I loved everything about it. I got it in the Spring and it didn't disappoint!
So I ordered weeks ago a WiFi camera. First they took forever to even shop it and made everything confusing by sending me 20 email updates.
The first email after ordering this camera, they were so apologetic about my item being on back order that their sympathetic ways offered me a free $25 purchase on anything in their store.
Me being a bit gullible I went on their store and chose a (90,000) liken flash light which I ended up paying $4.99 for because it was $30.00 total.
So this morning when I woke up I went on my bank statement and noticed a second charge from this store on the amount of $29.99. Just so happens to be the price of this flashlight.
Scam if you ask me. I'll be investigating, talking to my bank and also getting my money back plus some.
I say steer clear unless you have forever to wait, and also want to watch your accounts like a hawk to make sure they don't slip in some random charges.
God bless 🙏🏻🙏🏻🙏🏻
Total scam, toy arrived broken. No response, no refunds and they tried to charge an extra 29.99 today to my credit card.
Ordered from their site never got the item; they continued to charge my card random amounts. I would have never noticed until my bank called me and said they believe that there was fraudulent charges. Several different charges from them and everytime I kept saying refund the money or provide the item they kept saying: Please check this matter with your bank as it shows on our system that the charges were unsuccessful. Regardless, we will be closing this ticket now. Have a great day! Kind regards, Q
Every single response stated this. Just absolutely HORRIBLE!
DO NOT ORDER FROM THIS COMPANY. Order arrived 3 weeks after I ordered. Batteries came from eBay used and defective. Customer service NOT easy or responsive. Returns NOT quick and easy. After 10 emails got one saying I could send back with a "25% restocking fee, have to pay for shipping to China" and 6-8 weeks before refund
Never received the order. Contacted them multiple times. Got one response of "it must be lost, we don't have any control over that". Now I have multiple fraudulent charges to my account.
Ordered item on 12 -15-23 said would be 2 to 3 days of shipping at time of order.immediately after order was placed I got email saying it would be late and was offered a 15% coupon on next order. Emailed company three times. No one has gotten back to me. Ihaven't received item as of today 12- 26-23. No contact from customer service very disappointed.
I'm not one to write reviews but I feel it's important for viewers to understand that beware if you do decide to return items 25% + paying ur own shipping fee so they can in courage you to keep their items is my opinion distasteful, from experience I noticed other companies that have no problem with returning items as long as the items were returned in the same packaging. I never received my items as promised and I asked them about them and was told items were out of stock and had to be shipped from overseas then they emailed me back and said another 7 to 10 working days! I still asked for a refund and they arrived a week later and I was returning them the next day when I received another email stating they closed the case. If their advertised statement states they you have 10 days to return items why not honor their statement! I don't trust in sending items back with me loosing out on the products and getting charged shipping and restocking fees, I guess this company has no integrity and willingness to customer support! Again shop around because there's companies out there that have confidence and integrity to keep customers satisfied with their products and business,!
So shop around and beware of companies like this that merely just want your business but not stand by their products or services. Thank you for your time, and be careful in your business decisions!
P.S. I just read that their a 1.8 on review board, judging by their low scores tells me customers beware!
Well no big shocker, the refund I was assured was on its way,? Not so much! I got 2 emails on Dec.23rd from the thieves at this bogus, sham of a website, one told me the refund is on its way, and I would be seen it in 3 days, and the other was the exact wording as the other, except it said I'd be getting it in 10 days, well, it's been two holidays, and 17 days now and those generated, phony $#*! emails are all I got, and the customer svc. Ghost job is still in full effect recordings, voice mails, and emails all with no response, anyone thinking about patronizing this internet site of corrupt, cyber bandits, PLEASE! Save your $$ money, go to the race track, and put it on a three-legged, blind, knocked-kneed horse with colic, you'll have more luck there than letting this lowlife, pieces of sub-human garbage take it, if everyone blacklists them, maybe they will all get a job and work for a living, and earn their $$, instead of running scams to take honest people for their hard-earned money.
Total sham site, a very deceptive site, bought a heated jacket, for $50, was charged for two due to the deceptive wording on site, while choosing the jacket size I was actually ordering a second jacket, tried contacting immediately to cancel it, only got a machine telling me to leave my name and number, i did(9 times over 4 days) nobody returns your call, the 24 hr customer contact web site is no"live chat" you Leesburg your name,number, e mail, and message, nobody returns your message, the tracking number you get tells you nothing but"in transit"for 5 days then day 6 you get a tracking alert that your order was attempted to be delivered unsuccesfully, and has been returned to sender(China) at time of this review, i have been charged $103, received nothing, haven't received any reply to my numerous msg.'s, and the phone number is nothing but an answering Mach. That nobody returns your calls from, yes, i called btwn 9 and 5 est mon-fri yet no live person, oh yeah, and I don't even know how they worked in a monthly recurring charge for I don't even know how much, until you cancel by calling the number nobody answers, a "membership" to or for what? To have your money stolen, not receive what you ordered, and get zero cust.svc.? Don't waste your time, or money with this fly by night, scamming, deceptive, rip off, thieves.
FOLLOW-UP; in fairness, I did rcv. An e- mail from vernier shop(suspiciously generic) after this review posted, hmmm? They said a refund is on the way, 5-10 buss. Days, we'll see, I'm not holding my breath.
Fraudulent site that will steal your card #. I attempted to buy a pillow, and chase froze my purchase, saying this is a scam site.
Got my bank account compromised, and I KNOW it was them because both time there were fraudulent purchases, it was to one of their subsidiaries lol.
Also, the dog toy I ordered was not a dog toy when it arrived? My dog still likes it, but the box said it was supposed to be used as a MOP. And, they lied about the contents. I paid for four balls. I got one ball and four COVERS.
Do not order.
Run do not walk. The reason you are reading these reviews is to determine whether or not they a re a reputable business. They are not. Ordered a medium and they sent a large. Will not let me escalate this over there answering service who keeps you on hold long enough for you to get disgusted and hang up. That is their tactic. I DO NOT RECOMMEND...
The store tagline is that it's Americas online retailer and advertises 2 day shipping LIES LIES LIES. Products direct ship from china and takes weeks to arrive. Shame shame shame
Do not order from this company!If you do,you better check your bank or credit card statements well.They continue to randomly charge you.For me,there were 4 fraudulent charges on my debit card totaling 120.00 before I caught it.BEWARE!
The little spots for seat belts are really convenient so I can still use it with car seats. My only mistake was accidentally ordering one that does not have a zipper for a split bench. But besides that it's perfect. And matches my tan upholstery great.
I ordered adjustable glasses but they send me garbage this glasses made from cheap plastic thick lenses you can't see trough even, they are not useful at all.I was trying several times reach them calling to customer support they hang up on me, even trying to email was asking for shipping label to send their trash back, I was ignored then I called my bank to file a claim and have my refund back.
I ordered a heated jacket, "about" a month later I called cuz I still hadn't received it. I had to call several times, the phone rang about s hundred times. Sounded like an older. He was incredible rude and impatient! I was trying explain my situation. Told me just to get to what I needed. He said he's look into snd call me back same day. Never heard back. Then a few days later I got a jacket—-no power bank/block! So I'm assuming they come with the jacket? Now what? I will not call and try to order from them. I am so mad. Do not order from this company!
Well, I am usually smart on purchases, and if this wasn't so blatant, I would probably dismiss it as a lesson learned. Here are the details of their false advertising of the product: Wireless Backup Camera "FULL HD" for RV Truck and Trailer
Attached are documents of your claims for this product. However:
1. Not FULL HD, image was extremely blurry and no, there was no film on the lens. And there is NO rotating adjustment as stated.
2. NOT made in USA and NOT shipped from Nevada. Shipped from CHINA and obvious from the packing and instructions...MADE in CHINA
3. NO built in magnet...no magnet ANYWHERE, No Iron sheet to go against truck...maybe because NO magnet?!
4. NO 6 infrared LEDs...no nothing
As the pictures show, it is a piece of junk! Not worth a cent vs $26. And with a CHINESE App to manage it...and not well at all!
How dare they claim to be America's Favorite Online Retailer. Never again!
All reviews 5 stars...duh, yeah right!
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