UberSeat has a rating of 2.3 stars from 162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about UberSeat most frequently mention customer service, credit card, and purchase tickets problems. UberSeat ranks 343rd among Tickets sites.
Maybe not the best customer service. Do not respond to my email and their phone number is useless as you just sit and wait BUT... I bought second row Dream Theater Tickets last minute for $34 per ticket for me and my son and thank god, worked like expected. Almost too good to be true. Same tickets were be sold for $200 plus. So was nervous when these came for so cheap. Emailed the tickets to me within an hour and all was great. I would use again!
Uberseat sold me tickets through Seatgeek and even confirmed them within 15 minutes. 3 months later they decided to refund my money without an email or any notification. By that time ticket prices had increased by 400%. Customer Service has been a complete waste of time. Nothing more here than empty apologies and lies. Seatgeek asked me to follow up on what happened. Somehow they are actually worse than Uberseat, Do not under any circumstances buy anything from Uberseat or Seatgeek.
Uberseat sold me tickets through Seatgeek and even confirmed them within 15 minutes. 3 months later they decided to refund my money without an email or any notification. By that time ticket prices had increased by 400%. Customer Service has been a complete waste of time. Nothing more here than empty apologies and lies. Seatgeek asked me to follow up on what happened. Somehow they are actually worse than Uberseat, Do not under any circumstances buy anything from Uberseat or Seatgeek.
Do not buy tickets from this site. I ordered Janet Jackson Tickets over a year ago. She postponed her concert. I have been reaching out to uberseat for a new date and no one has called me back or emailed me back in over six month. She is in my area however, it looks like I will be losing my money because I cannot contact them for the change. What a rip off.
Maybe not the best customer service. Do not respond to my email and their phone number is useless as you just sit and wait BUT...
I bought second row Dream Theater Tickets last minute for $34 per ticket for me and my son and thank god, worked like expected. Almost too good to be true. Same tickets were be sold for $200 plus. So was nervous when these came for so cheap.
Emailed the tickets to me within an hour and all was great. I would use again!
I tried purchasing packers tickets and kept getting a weird error message after clicking "buy". I did this three times. Never got a confirmation email or anything but they still charged my card for over $1,600 three times... I've called countless times, emailed and am never able to get a response.
What is wrong with you UberSeat?!? How can you seriously treat your customers like this?!? After reading reviews I know I'm not the only one.
Get your $h! T together!
Tip for consumers:
Don't do it, your wasting your time and money!
My event is in less than two days and my order still says, "Pending Shipment". I've emailed them three times and called four. No response. I was on hold for 20 minutes and then it said to leave a voicemail. I called right back and then it went straight to voicemail.
This is definitely a scam! My tickets were over $200 and they won't answer me, so I probably won't even receive a refund. Worst experience I've ever had buying tickets. I will never order from them again!
Tip for consumers:
AVOID.
We ordered 2 tix for New Years Eve performance comedian Brian Regan. He cancelled. No refunds?! Just wait for the reschedule and hope you can attend?
I was hesitant ordering concert tickets from this site due to the reviews, but am happy that I did. I received the tickets three days before the show and got in with no problems! Thank you UberSeat!
Tip for consumers:
Follow up with the delivery of the tickets.
Ordered 3 tickets for a baseball game for my boyfriend and his father for his birthday, they took my money right away and sent me 2 tickets! The other ticket is nowhere to be found, customer service has not responded in 4 days. Called the State Police and was told I can make a report but they won't persue it. DO NOT USE THIS SITE! I've emailed and called and left numerous messages to no avail!
My daughter bought Hawks tickets last Friday. And after reading these reviews i was freaked out! Good news. Our ticket came FEdX on Tuesday for the game this Sunday... Well, they just entered the United Center. We got exactly what we paid for, no problems, no issues.
Ordered tickets on 10/12. Received e-tickets on 10/15 (after emailing their support). The Cubs were eliminated in 4 games so game 5 did not occur. Requested a refund on 10/21 and the money was back in my account by 10/23.
My only complain would be that you cannot get ahold of them via phone. I tried calling multiple times on different days (once before 5pm cst and once at 930 am cst and did not receive an answer).
Outside of that, I would do business with UberSeat again.
Absolutely HORRIBLE. Received the wrong tickets from seller and customer service is completely unavailable to help. I lost over $100 dealing with this company. They don't even respond to emails.
These SCAM reviews go back 2 full years. How on Earth are they still in business? Anyone else notice that when you type in "www.uberseat the drop down menu also pulls up www.seatgeek.com? Are they one and the same?
Tip for consumers:
Always check the better business bureaus website, www.bbb.org, before buying things online
While they are frustrating to deal with in getting my tickets, they delivered what they My tickets arrived USPS as promised. Lots of phone calls and emails over a period of days but it all worked out. It seemed once they focused their attention on the delayed delivery they were able to get the tickets expedited delivery.
They came through but not the process you want to go through to get tickets
Beware when you enter your credit card number.
- There is no guarantee you will get a ticket
- There is no way to cancel
Only use this if you don't actually care whether you get your tickets. I guess in that case it would be OK, if you just want to take a chance on maybe getting a cheap deal, and don't care if it falls through. Otherwise use a normal ticket seller that actually fulfills your order promptly.
Reading everyone's reviews and wondering why they had these problems. Ordered NFL tickets from them. Very next week received the tickets in a download and printed them. No issues. I would use them again.
I tried to buy tickets on UberSeat but their system sold me one ticket for the WRONG DATE. Also, they got the QUANITY WRONG. Wrong date. Wrong quantity. I sent them an email and complained. Someone named "Matt" called me back and gave me their useless corporate policy which was they refuse to give credits. So, Matt, here is your NEGATIVE REVIEW. DON'T USE THIS WEB SITE! Warning Warning everyone... DO NOT USE UBER SEAT...
I Purchased tickets through seatgeek from Uberseat for the Beyonce Formation Tour at Metlife stadium. Reading the reviews I was extremely nervous! I had no issues whatsoever. My tickets were delivered via fedex way before the concert date. I walked into metlife tickets were scanned and enjoyed the show. I will definitely use again.
We bought 4 tickets for Ed Sheeran on SeatGeek. Said tickets were through Uberseat. Received email shortly after stating that seats would be confirmed within 24 hours of purchase. A few hours later, I received an email confirming the purchase with the tickets attached. I had question on weather/refund policy and received an answer almost immediately. Based on this experience, I would order again from them - I had no issue!
Family paid $30,000 for super bowl tickets, 10 people total, very excited. When we arrived in Phoenix, they claimed the tickets were no longer available. When you make a purchase, they take your money and don't even have the tickets. DO NOT USE, you will lose money. Company should be taken down by whatever means possible. A disgrace to human race and America.
This was my first time using UberSeat. I purchased 4 tickets to a Cubs baseball game. My tickets were emailed to me within 5 minutes.
However, after reading so many negative reviews, I started to worry that my family would arrive for our first game at Wrigley Field and find that our tickets were no good. Alas! The tickets were good and we had a great time. Paid $9/ticket for a family of 4 to see the Cubs. Awesome! We are going to another game next week and will continue to use UberSeats.
The reviews are encouraging potential customers not to use this website. I would really like to purchases some tickets through your program but would like some reassurance that i will not endure the nightmare some have experienced. 1. Once purchased how soon can i print etickets or receive tickets for a Dec 2,2015 nba game? 2. i will be travelling out of state and would like for this process to be smooth as possible. What can assurance can you offer with this transaction?
We purchased etickets to the Braves game on July 4th (for the game on July 5th). We got a great deal for 8 tickets at $27 each in Section 123, Row 7 (really 4th row). These were unbelievably good seats on the first base side in mid-right field. We also got access to the 755 club and discounted food (33%) and merchandise (10%) that came with the tickets. This saved us a bunch of money. Bought the tickets and had them printed 10 minutes later. Easy, great deal, great transaction. Couldn't be happier!
I just wanted to follow-up my previous review of my ticketbuying experience with Uberseat. My wife and I purchased tickets in June to the Fall Out Boy concert at DTE Energy Music Theater. While I wish I could speak for everyone, I can't. However, our experience was absolutely amazing. Much to oursurprise
I recently purchased Janet Jackson tickets and she canceled her whole tour due to her being pregnant. I have been emailing this company for months trying to see if i could get my money. I called there *******955 and no one answers the phone. I will never purchase any tickets from this company. They are a scam.
I am trying since last few months, and I will say for uberseat is nice for Good food and timely delivery.