TygerPipes has a rating of 4.3 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TygerPipes most frequently mention customer service. TygerPipes ranks 1st among Cigarettes sites.
Exellent! My package arrived on time, in good condition. That's the only site I'm going to use from now on!
Tygerpipes does not seem to be shipping cigarettes anymore, now only taking money. It has been 15 days since I made payment and not a word from their company. Jeffrey, if you want me to revise this review, you can e-mail me back on order # 51251. A pity really, as I used to buy a ton from them and the company was great, but now they seem to just be taking money and not shipping anything!
Exellent! My package arrived on time, in good condition. That's the only site I'm going to use from now on!
I've been purchasing cigarettes from TygerPipes for over a year now and they have been very reliable and Jeffrey's communication has been excellent! I highly recommend them!
A word in the ear of Jeffrey, the owner of this site: please, don't bribe your customers to give you good reviews on SiteJabber:
" If you are a satisfied customer, please take a moment to write a review at www.sitejabber.com. If we see your review on their site, we will give you a free pack of cigs with your next order as a thank you present."
Tut tut. I imagine other SiteJabber reviewers may have somewhat negative opinions about that. Pity, because if you can get past the harm done by people who promote cigarettes, the site is kind of interesting in a morbid sort of way. And I've yet to see a Chairman Mao messenger bag anywhere else.
But at the time of writing, expect a rush of "I love tygerpipes.com, please may I have my free ciggies now?" reviews.
Jeffrey was kind with me and fulfilled every one of my requests, be a bit patient: Jeffrey allways reply within 3 or 4 days. Jeffrey understood very well the issues with the canadian customs I went trough and helped at detailing the invoice declaration bills. The cigarettes I received are outstanding ZNH RED SUN.
Much much more better quality than canadian cigarettes!
Salutations de la province du Quebec.
Tygerpipes does not seem to be shipping cigarettes anymore, now only taking money. It has been 15 days since I made payment and not a word from their company. Jeffrey, if you want me to revise this review, you can e-mail me back on order # *******. A pity really, as I used to buy a ton from them and the company was great, but now they seem to just be taking money and not shipping anything!
I was truly hesitant about ordering from this site based on the negative reviews it has. So I e-mailed them and received a response in less than 2 days. I later made my order and received it in less than a month. I am a customer in the U.S.A. and I was very pleased with this website and their customer service. I recommend it to anyone who is interested!
THIS SITE IS A SCAM. It's been 2 months since I placed my order, and they guaranteed it would come within 18-25 days. I've made several calls and emails and they don't return/respond to any of them.
I ordered more than 3 times, and find some problems. If you just order 1 carton, it's cool, and usually the cigarettes could come on the permised time. But if you order three or more, you are in trouble. I ordered three cartons together on Dec last year from China. I check the track number, they still stay at China on Feb this year. The worst problem is on March, he email me that customs turn it back. LOL... However, without this website, where we can buy it? LOL
After reading the different comments on this site, i was a bit skeptical about when i would receive my shipment. I decided to e-mail Jeff and his response time was very quick, after my shipment was shipped out he immediately e-mailed me a confirmation number. Although the site said i should receive my shipment anywhere from 10-15 days, it only took 5 days. This is a business worth purchasing from, they are quick and reliable. I highly recommend buying from tygerpipes.com.
Well worth the anxiety of website being fake. Received two orders and third was shipped out same day. Very pleased with Tygerpipes.com and can't wait until the panda brand cigs get here. Will be ordering again someday. All the best, Phillip.
I started buying cigarettes here from 2011. From the first time I did any business until now, I always get good service. The quality of cigarettes is very good and I like the pictures, colors and little stories. I will continue to be a Chinese cigarette smoker. I live alone and really enjoy smoking, since Hawaii has been so ridiculous its been hard to roll my own cigarettes. Thank You Jeffery and tigerpipes you have been a true friend. Bye bye and aloha- from kimberly bryant maui
I placed an an order last week, and Jeffrey doesnt even reply to any emails or phones calls. Never ships items. Horrible customers service. I believe it's a scam. Everyone, please do not order from tygerpipes.com.
I am very happy with tygerpipes.com. My orders always shipped. Once a parcel did not arrive to me, lost or stolen along the way: I said it to Jeffrey and tygerpipes.com sent me another package to replace it.
Sometimes you have to order well in advance. To arrive in France, a parcel takes 8 days, but it may happen that this period is longer because of a vacation.
I am very pleased with tygerpipes.com and I am a regular customer.
Used them several times to ship to USA Slow very slow takes about 3 weeks to get your product and difficult to contact They do not answer phone/e mail But... the product they send is in good shape and fairly cheap
I have placed two orders so far without any problems. Great customer service. Quick order processing and shipping. I received both orders within ten days. I will be ordering regularly and recomending the site to others. I wish i found the site sooner. It has saved my alot of money. I love it. I live in Canada and cigs are very expensive here. Thanks again.
Chris
Pretty quick response from the owner about a billing error. Resolution was solved quickly and efficiently, and the order shipped right away. Just gotta wait for it to come in. Dunno why people are complaining about his promptitude. It was pretty good in my experience. I will definitely recommend this site and probably use it again in the future.
I wasnt sure what to expect from tygerpipes after reading some bad reviews but after my experience, I have to agree with every good review. My experience was pleasant all around. I emailed Jeffrey asking how long my shipment would take for me to receive it and he said it would take 15 to 25 days and I received my order on the 15th day after it was shipped. My order was correct and I am very pleased with the smokes!
I give Jeffrey and tygerpipes an A+ for great customer service, fast shipping, and great pricing! I will definitely order again!
I've been ordering from tygerpipes for over a year now and have never had any issues with them except for a small problem with shipping they seem to currently be having, i don't even think the black devils i ordered on 8/15 have been shipped yet and it's somewhat difficult to get in touch with somebody about it. Aside from that, no problems, i recommend tygerpipes to anybody :)
I have nothing but good things to say about this site. They are honest and straight forward. They will let you know if there will be delays or not before you finish ordering. I have ordered my fare share of cartons from this site and have yet to find one i didn't like. The variety is awesome. I have personally recommended this site to at least 5 different people within the last 2 weeks. I also recomend this site to anyone looking for good cigarettes.
Parcel Post Shipping took about 2 weeks and change- Which isn't bad considering how far it had to travel and the customs process that it had to go through.
I received my order in full (which is what matters, right?). It could have been packaged a little better to avoid damage but all of the contents were in an acceptable condition.
It really depends on how picky you are but communication could have been better. It took 5 days to get a tracking number without a response to my queries.
Overall, I am pleased with the contents and I will order from this site again.
If you are considering ordering from this site- It is not a scam but be patient when it comes to responses and shipping time.
I was able to contact customer service and was able to speak to jeffrey via phone and he was nice enough to fill me in on details on my order and shipping processes. A little mishap occured during my order, but he was able to handle and see my order thru. Great website. Good service.
Been excellent best person by smokes off by far love your work
I first ordered in late November but had some difficulty getting my items since the package must've been lost in the mail. So Jeffrey re-shipped and it was here within 10 days! Very good customer service, I will definitely be buying from tygerpipes.com in the near future!
I had an awesome experience with Tygerpipes, my order arrived all the way to New Zealand in reasonable time 15 days total from the day I ordered. Excellent prices and great communication and customer service. I'll definately be back for more.
I placed a order for 136.00 Have not received. They do not answer their email.
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