YouTube TV

I knew I would be late watching the Super Bowl. So I logged on slightly more than one hour before it started and set the recording. In between that time and the actual start time, YouTube TV system realized I had an updated debit card number. It did not record it. I missed it. Firing this service for life

Way TOO Many commercials! It's hard to enjoy watching anything due to frequent 7 MINUTE commercial interruptions! Ridiculous! I'm paying to watch ads more than actual shows!

You paid 70 + dollars a month to watch 12 minutes of commercials every half an hour! Not worth it. There are way better stream services out there

They advertise 21 day free trial. After I went and signed up I was told it was only 5. I wouldn't have signed up for only 5 days if I new this. With working all the time. Not enough time to check it out thoroughly.

Don't do it don't subscribe to YouTube I did the free trial decided it wasn't for me canceled my subscription and they continued to charge me. You can't get anybody on the phone at YouTube. Nor is there an email address. The craziest thing is I signed onto my Google account and requested to chat with somebody and then they transferred me to another website where they wanted me to put my credit card in again I ended up having to cancel my credit card in order to guarantee that they stopped charging me.

The amount of on-demand commercials is truly ridiculous. They are 2 1/2 to 3 1/2 minutes long. If you missed something by 10 seconds and want to go back and look at it, and happen to go into the commercial zone again, it makes you watch them all over again. Commercials start before you even start watching, then more a few minutes in and more after a small few second break. The commercials are very long and repeat the same ones over and over. You cannot fast forward or rewind the commercials. Extremely frustrating considering you are paying $75 per month!

YouTube TV is new, and they've hit the market with a bang. I thought I'd give them a try, as I was dying to get rid of another streaming company. Once I started using it, it was a no-brainer.

Unlike most services, YouTube TV doesn't have hidden costs or unexpected add-ons. You get what you see, with an easy-to-use-and-understand interface, the ability to add shows to your library, and the option to have those shows DVR'd.

PROS:

Family Is Invited! Up to five family members with a Google account can be invited, no extra cost. They then have private access to their own viewings, lineup, recordings, etc.

Live and On-Demand, DVR, ability to watch a network show right after it's aired. Pausing live? Priceless.

Fast forwarding, rewinding, and pausing is available for on demand and live shows.

Clean, user-friendly interface.

CONS:

No Comedy Central.

So many obscure sports networks to get past; it almost feels as though there are as many of those channels as there are regular ones. I'm also 99% sure this is a common issue with all streaming services.

I called customer service to try and avoid getting my service paused. I knew my payment was going to be late, and I was informed that I had until the next day. I got home from work that evening, then was watching my favorite show, which I had recorded and guess what? They shut me off right in the middle of the show! I was so upset because I had been lied to by the customer service person. I will not go back to that service again!

I think it is the best internet based pay TV service available. Best cloud DVR for sure and decent pricing. The problem I have was confusing billing management. We were billed twice to our credit card for many months and customer service so far has not been able to resolve the issue. We are still waiting but it has been difficult to get billing department on the phone. Customer service was not able to help.

I love the ninja kids and the songs are awesome so when I watch them I really want to meet the ninja kids.

I got YouTube TV for the NFL season and I pay my bill on time. Every two weeks they are trying to take money out my account stated that my bill needs to be paid. I just canceled my subscription with YouTube. Not good provider.

YouTube Tv has the worst customer service I've ever encountered. I have been double billed as others have mentioned. They have been giving me the run around.

We got YouTube tv because we were forced to in order to keep the NFL ticket. We paid extra money for the NFL ticket. Now we are constantly missing games because we would have to pay for other services to get games. THE ENTIRE POINT OF HAVING NFL TICKEY IS THAT WE GET EVERY GAME. Beyond disgusted.

There is no option to pay bill. I get the reoccurring payment process, but I do keep my cards locked due to a identity theft. Youtubetv will charge your card early in the morning hours. I unlock my cards at 8 am every morning when I know I have a payment due. Why do they charge your card at 3,4 and 5 am in the morning when most people are not awake. Youtubetv or any businesses should not be allowed to charge your card at that hour. Anyway, I went to pay the bill so it would not get disconnected but there is no option to pay. All it says is update payment method. That's is not the problem. I just wanted to pay the damn bill. I had a RUDE representative tell me that I only need to update my payment method and that's it. Ask I try to tell him that is not the problem I just want to pay the bill. I asked to speak to his supervisor, he tells me I didn't need to talk to him. I asked why not, what are you hiding? He told me that he doesn't have to tell me. I told him switch me to the customer survey he then hung up on me. At the beginning of the call I was told I could take the survey on customer service, but never got the chance since he hung up. This company is hiding something and is rude. The representative is either a new person or just don't like his job! Youtubetv use to be a good service bit it seems like they are going down hill. It may be cheaper service, but if the customer service is bad then the service is bad.

Tried abYoutube Tv trial and would you believe I got a partial trial could never watch it on Tv and just some parts of it on the IPad; then no matter what I did I was unable to cancel the trial, some YouTube site asking for my credit card info just to call 'em on the phone which I didn't do. Thief YouTube billed my account and withdrew 57.00 overdrawing my bank account. Everybody ought to file against them with BBB. I wouldn't care if they take all of the services and out them out of Busness. They don't even appreciate or respect their own customers that sucks until it hurts. Who wants to pay to be mistreated and disrespected. I'm done with 'em for the most part.

Youtube was made to get rid of the cable tv formula, Why on gods green earth do we need another cable tv program spearheaded by the company that makes comcast look generous.

It's complete garbage. I was invited to join somebody's family plan and the links that they sent me were broken and did not work.

I've been charged 4 extra months for you tube tv before I finally figured out the charge was coming from a second account that got double billed from the first time I signed up. An account I don't use and couldn't figure out how to cancel since they don't have a phone number to call or email, chat for that matter. Basically no customer service! Learned the hard way $240 later. I will never be using you tube tv again! Very poor

First of all be aware that YouTube TV has no customer service should you encounter a problem… AND you WILL encounter problems! When they update, it messes with the viewing area and it's almost impossible to fix it. This last time I could NOT fix the problem and had to cancel. Fortunately for me it was almost time to renew so I only wasted a small amount of money. This service is almost as high as local cable so is it even worth it?! The only positive is the cloud DVR but that's useless if you can't get it to load. Buh bye YouTube TV

Right after getting this service a worker who sounded eastern stole my debit card info when I called in for help and they made 2 purchases I was told a supervisor would call me to make it right. Nobody ever called, and I had to have my bank to do a fraud inquiry to get my money back. This software shuts down at least 2 or 3 times per day and we have to reset our router to reconnect to service. You need to improve this if you expect to me to stay a customer very long

We lost 2 minutes of playtime. Was going into 4qt and returned with 13 mins left.
Commercials for almost 4 mins.
NFL NEEDS TO REVOKE THEIR CONTRACT.

You get a give feedback button. You click that and it says, "thanks for the feedback".
Rinse and repeat.
We have two places in two different states. The money I am saving is nearing the "it isn't worth it" level.
There is no infrastructure for support when a problem like this arises and your on your own.

I'm surprised so many people don't know about Youtube TV yet. It's cheap (used to be cheaper), you get all the great channels cable plans offer live plus DVR recording for less than $50/month.