Trinnylondon

I made a purchase which I was disappointed with. When I reached out I was deny the help I needed because I was out of the 30 day limit.
I communicated with 4 different ladies & they ALL failed to use any discretion and intelligence! They just stuck to the same script that a new, junior employee would use! They failed to understand my unique issue & could not care less that Trinny Londons reputation was at stake (for a mere £26) they could not care less that it was a 1st time purchas, and they completely disregarded any desire of keeping a customer!
Ive never dealt with such a petty! Petty! Foolish customer service team.
Ususlly a manager steps in and uses disrection to solves the issue, but alas not even a manager was helpful!

I will NOT be a returning customer, and i warn others that you really will be left incredibly *disappointed & frustrated* if you buy a Trinny London product and it does not meet your expectations!