TireMart has a rating of 4.7 stars from 47,368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, free shipping, and new tires. TireMart ranks 11th among Auto Parts sites.
It was great. They took a week to get to me, but it was worth the wait. Had no problems getting them put on and they are the right size for my Camry. Experience was great. Will purchase again
I order two tire from tire mart on 1/25/2023 because they claim shipping the same day I have not received and tracking information from FEDEX. I tried to call that was hopeless so I tried the live chat well that was a joke I did email and someone from tire mart and they gave me a tracking number from FEDEX but the numbers that they gave me was the tracking numbers from a order that I made to priority tires on 1/28/2023 and they were delivered 1/30/2023. I would like to get this resolved.
Tires look good. Good price quick shipping. Can't complain they arrived quicker then expected thanks
The experience was great. Quality tire at a great price.
We genuinely try our best to provide a great experience to all customers, focusing on a streamlined shopping experience, quick and safe deliveries as well as of course quality tires! Thank you for your kind words!
It was great. They took a week to get to me, but it was worth the wait. Had no problems getting them put on and they are the right size for my Camry. Experience was great. Will purchase again
Thank you for taking the time to leave a positive review! We truly appreciate your support and are glad to hear you had a great experience with us.
I order two tire from tire mart on 1/25/2023 because they claim shipping the same day I have not received and tracking information from FEDEX. I tried to call that was hopeless so I tried the live chat well that was a joke I did email and someone from tire mart and they gave me a tracking number from FEDEX but the numbers that they gave me was the tracking numbers from a order that I made to priority tires on 1/28/2023 and they were delivered 1/30/2023. I would like to get this resolved.
* TireMart attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We do not claim same day shipping - we advertise that we ship on the same day if you purchase before 1pm Eastern; you purchased at 9pm Eastern. Your Order was processed thus on the 26th but, sadly, picked-up on the 28th instead of the 26th due to joint delays between us and FedEx. The Order was delivered on the 30th, which you yourself can verify with the FedEx Tracking Numbers we provided to you. We do acknowledge the delays with us and FedEx as well as that the tracking numbers were provided later than needed due to a software hiccup>
As such we earnestly apologize for any and issues on our part but your Order was nonetheless delivered to you in less than 5 business days!
With that said, we do apologize for the assorted issues with tracking your Order and for the communication delays, we've indeed been dealing with heavy amounts of incoming traffic!
I order 4 tires for $278.00 on October 28th of this year and I never received a tracking number or any updates. It says it ships/delivers through fedex within a few days yet I haven't gotten any email back about my order at all just a order number. I could be inpatient but I am positive I was supposed to get a tracking number by now considering the website says the order would be to the customer in a few days rather than weeks or whatever the case may be.
Tip for consumers:
Make sure to get updates or look at reviews before purchasing unless you’re patient.
Products used:
Tires
Such delays are not the norm and we do apologize about the entire situation. Your Order was supposed to be shipped on the 31st, not the 1st; on top of that our automated system failed and did not provide you with the Tracking Number right away.
We can advise that we've taken steps to alleviate issues like this and are doing our best to ensure that we always ship on time and inform our customers correctly!
Great deal... quick delivery... but it was a really hard time to cross the canadian border without an invoice! Pulling up a screenshot of the invoice was unbelievable in their words... in the future please attach an invoice... I will buy again!
Thank you for your suggestion! We will forward it to the appropriate parties!
Our service center have us the news we needed two tires. We used the most economical source we could find. Tires were shipped, installed by our service center. We are in good shape!
We're glad that we could provide you with the tires you need in a timely and convenient fashion - we do strive to provide the best possible service we can and do appreciate your kind words!
Great good service and tires look great and are performing well
That's awesome to hear and we're appreciative that you took the time to share - please feel free to share which tires they are for the sake of other customers! Other than that, we'll keep doing what we can to provide even greater service going forward!
Hard to find 12" tires delivered fast and reasonably priced. I'll buy again!
Thank you for your review! We are here to save your wallet and take care of your tire needs!
Did a really good job sending order after the slight deal with the other tires I ordered
Thank you for your review! We strive to offer the best service possible to our customers to ensure they leave us satisfied, even if some unexpected issue occurs. If you have any questions or concerns later, please do not hesitate to contact us.
Some how my online order and appt were messed up I explained to the guys there and they didn't have what I needed in stock but gave me a set of 4 for the same price installed em in like 30 min! Great job!
We're happy that it all worked out in the end!
This was my first purchase from Tire Mart, and I cannot tell you enough how satified I was for the immediate response to my
Inquiries. The cusomer service was knowledgeable, proactive, and courteouse with my request. It went the extra mile to alleviate any worries I might have with my purchase (tire sizes, rating and grade)
It showed kindness toward me and ensured that I felt comfortable with my purchase. I ordered four tires on the 29th and recieved them 5 days later via Fedex.
That was a feat I had never experienced with the competitors. Thank you Tire Mart. You will forever earn my trust.
Thank you for your kind words! We are happy to hear you were satisfied with your order. Thank you for shopping at TireMart.com!
hi I have a coupon for $10 off, however it stated that it was expired, even though the site indicated it was good until 7/31. I called to get this fixed, stayed on the line for 20 minutes, and when aggravated enough went to leave a message. except, the inbox was full and couldn't accept one. then it hung up on me. not good. I probably bought over 3 dozen tires here over the past couple of years. I'd like to be treated better than that. thanks
Customer service shouldn't have taken so long but the product was awesome. Maybe they could be better in the snow but that's my fault for not spending more money on the best tire. For the money they're awesome.
We do apologize for any inconvenience, we can confirm that the Order was placed on the 15th in the afternoon and should have been shipped on the 16th - regrettably it was shipped on the 17th due to various local delays.
With that said, we responded back to you as soon as we could amidst heavy traffic and likewise provided you with FedEx Tracking Numbers as soon as they were updated within our system.
Naturally we do apologize for the unwanted delays, we're doing what we can to accommodate, improve in all aspects and avoid such uncharacteristic delays.
I was referred to you by another car dealer friend. This site is pretty impressive. The tires are for my spare car and seem a good value for me. I signed in with a phone and got a coupon for ten percent off and it did not work. I forwarded the whole thing to someone on your chat but will not get an answer on if it will work or why no until tomorrow. I ordered the tires because I needed them. My phone is *******399
The whole transaction was fast, easy, and a pleasant experience. I got my delivery quickly and got my trailer rolling. I highly recommend TireMart, and these TRANSEAGLE STRADIAL II TIRES are as good as it gets.
Thank you for the compliment! We're pleased to hear your tires arrived quickly and that your trailer is already on the road. Safe travels!
Been buying tires from Bestusedtires for more than 10 years now. Every purchase has been perfect, exactly as advertised. And super-fast shipping! In all that time, and probably more than 20 tires for a variety of vehicles, I only had one tire with a problem. I contacted them and they resolved the issue immediately by sending out another tire, overnight, no questions asked. Great tires at a fraction of original prices, and great customer service. Highly recommend Best Used Tires!
I have used ya'll in the past and you're awesome. I have had your tires on my wife's car for the past 2 years. If anyone wants tires for a car that doesn't require long term road usage, I highly recommend Bestusedtires.com Thank you
I think you messed up when you went to this new site. It is very user unfriendly and is supper slooowww! Doesn't know my account info. or that I was tax exempt.
Very satisfied with the ease of ordering online. One comment, however, is that it would be helpful to have filters to find Run Flat tires easier rather than just by manufacturer brands
If you are gonna our coupons out there and have me copy and apply them for an hour make sure they work please.
Very affordable prices my wife found you guys on the web I need 2 tires for now I did not know the tires for my 2012 Cadillac SRX Performance would be so expensive thank you because I saved a lot of money.
I didn't know your site existed until I searched for a specific tire size. I hope the rest of the experience goes as smooth and easy as this did.
This will be my third tire ordered from your site. Both previous purchases showed minimum tread wear and got me through the return of my leased vehicle without problems!
Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.
That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.
This type of pricing transparency sets us apart from the competition.
For over 15 years our family owned company has been providing the continental United States with quality tires. TireMart was created in order to supply our wholesale customers with new tires.
All of our tires undergo an initial inspection when we receive them and then another inspection when ordered. The tires are then stored in our climate controlled warehouse to ensure they are protected from weathering and to prevent damage until they are ordered.
We're happy to hear that we managed to exceed your expectations - we'll make sure we perform even better in the future, believe it or not!