• The Green Berry

The Green Berry

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Overview

The Green Berry has a rating of 3.8 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Green Berry most frequently mention fresh fruit. The Green Berry ranks 87th among Food & Drink sites.

  • Service
    2
  • Value
    2
  • Returns
    2
  • Quality
    2
5
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How would you rate The Green Berry?
Top Positive Review

“Five star service!”

Catherine P.
12/8/20

We received our order (free) on time, exactly as we requested, well packaged with list of what we'd ordered so we could check against what was in the box. Lovely friendly delivery man - and no charge to us for that. Excellent and highly recommended.

Top Critical Review

“Appalling company”

stewart j.
7/20/23

Absolutely disgusting company disgusting customer service received 12x white vinegars as soon as box arrived coukd clearly tell they had leaked all over the box on contacting the company I made out to be a lier straight away all bottles looked low was asked to decanter each bottle to see how much liquid had leaked I did this opening each one abd pouring into a measuring jug then editoring pic showing how much fluid in each then emailing one by one (due to max email limit) I have give Neil plenty of time to refund me 1x bottle which I am still awaiting refund for I have emailed a d emailed they now seem to be ignoring my emails I'm appalled by thd lack of customer service stay away from this company the worst company I have ever had the pleasure of dealing with! As you can clearly see the state they arrived in and to be made out to be a lier was appalling

Reviews (19)

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Other

Thumbnail of user catherinep295
1 review
0 helpful votes
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December 8th, 2020

We received our order (free) on time, exactly as we requested, well packaged with list of what we'd ordered so we could check against what was in the box. Lovely friendly delivery man - and no charge to us for that. Excellent and highly recommended.

Thumbnail of user mariec568
1 review
0 helpful votes
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December 24th, 2020

Cartmel sticky toffee is lovely. This week I ordered Cartmel lemon drizzle Pudding we are looking forward to it on Christmas Day. We use the on line service and collect service provided by The Green Berry. Thank you for the call to say my order was Ready.
Merry Christmas to all the staff. When do you open again. Marie Clark

Thumbnail of user anneh457
1 review
0 helpful votes
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January 6th, 2021

We have ordered fresh fruit and vegetables, as well as other foods, from The Green Berry several times and are extremely pleased with the quality of foods, both fresh, tinned and packaged. The website is easy to use and the delivery is prompt and free. We will continue to order food from them and have no hesitation in recommending them to others.

Thumbnail of user michaelb5426
1 review
0 helpful votes
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December 22nd, 2020

So good that when my Covid bubble came for dinner we sat at the table afterwards and they ordered their Christmas veg online. The produce is excellent, really fresh and keeps well in the crisper drawer in the fridge. There is nothing to fault, even the delivery service is excellent

Thumbnail of user valg44
1 review
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December 13th, 2020

Nice to have crispy crisps, not over powered in taste. I have also tried over flavours and all good quality and taste. Good value for money and plenty in packet. Couldn't put photo of cheese ones as they are in bin!

Tip for consumers:
Site easy to use any problems speak to a member of The Green Berry who will help and put things right. All products first class.

Drivers all friendly as are staff in shop.

Would highly recommend The Green Berry

Products used:
I buy all my fruit (bananas, apples, satsumas, blueberries, melons, lemons). Vegetables (potatoes, onions, carrots, cabbage, cauliflower, parsnips). Salad (tomato, cucumber, mixed leaves, radish).

Also pasta, crisps, pickled onions, pickled red cabbage with apple, milk, eggs, cream and yogurt.

Service
Value
Returns
Quality
Thumbnail of user samanthah354
1 review
0 helpful votes
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December 16th, 2020

We can't recommend the green berry (formerly Earnshaws of Horbury) enough. The service was exceptional. We received great produce and a wonderful Christmas tree. The delivery was prompt and faultless.

Thumbnail of user nicolap54
1 review
0 helpful votes
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December 15th, 2020

I'm a huge fan of The Green Berry. Every Sunday I place an order of fruit, veg and salad and it arrives in perfect condition Monday morning. Thanks guys.

Thumbnail of user dianea439
1 review
0 helpful votes
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December 8th, 2020

My first order was fruit and veg box and I would recommend this to anyone. All the products were first class and taste wonderful. Very good value for money plus free delivery.

Thumbnail of user davids5134
1 review
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December 22nd, 2020

Now order before 10pm and get FREE next day delivery with no minimum order! What more do you want?
Fantastic produce and super efficient service! Thank you!

Products used:
Nothing gets wasted!

Service
Value
Shipping
Returns
Quality
Thumbnail of user serenap31
6 reviews
3 helpful votes
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April 4th, 2021

Green Berry provides excellent service. I ordered some vegetables and delivery was fast and nice. Quality and Quantity is excellent. Happy customer. Overall best service.

Thumbnail of user dawnc454
1 review
0 helpful votes
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December 22nd, 2020

Fresh fruit and veg at a reasonable price, convenient, quick delivery. Thought we would try it as supermarkets just give you products close to use by dates. Quite impressed.

Thumbnail of user stewartjames322
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Absolutely disgusting company disgusting customer service received 12x white vinegars as soon as box arrived coukd clearly tell they had leaked all over the box on contacting the company I made out to be a lier straight away all bottles looked low was asked to decanter each bottle to see how much liquid had leaked I did this opening each one abd pouring into a measuring jug then editoring pic showing how much fluid in each then emailing one by one (due to max email limit) I have give Neil plenty of time to refund me 1x bottle which I am still awaiting refund for I have emailed a d emailed they now seem to be ignoring my emails I'm appalled by thd lack of customer service stay away from this company the worst company I have ever had the pleasure of dealing with! As you can clearly see the state they arrived in and to be made out to be a lier was appalling

Tip for consumers:
Disgusted with Neil still no refund on the bottle that had leaked all over made me out to be a lier very unprofessional

Products used:
Stardrops white vinegar

Service
Value
Shipping
Returns
Quality
Thumbnail of user amandaf473
1 review
0 helpful votes
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December 8th, 2020

Really pleased with my order, fantastic quality and great value for money, I would highly recommend this company, delivered to my door next day too

Thumbnail of user catc54
1 review
0 helpful votes
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December 13th, 2020

New website makes it really easy to order and pay securely, produce is always amazing and service is fantastic. Highly recommend!

Thumbnail of user elaines312
1 review
0 helpful votes
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December 9th, 2020

I am clinically vulnerable and have used the Green Berry throughout the COVID crisis. They have always delivered the next day and the quality is first class

Thumbnail of user lynneh128
1 review
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December 20th, 2020

Fresh fruit and veg delivered with a smile! Vast range of produce to choose from as well as lots of locally sourced 'treats'.

Products used:
Fruit, vegetables, salad, herbs and biscuits.

Service
Value
Shipping
Quality
Thumbnail of user pault859
1 review
0 helpful votes
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December 9th, 2020

The vegetables and fruit were fresh on delivery and timely. A great service provided and I look to using again

Thumbnail of user jennym389
1 review
0 helpful votes
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December 8th, 2020

Great fruit and veg and amazing service, can't recommend them enough, loving my weekly delivery of fruit and veg!

Thumbnail of user gills30
1 review
0 helpful votes
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March 8th, 2021

Really lovely fresh fruit and vegetables, competitively priced, coupled with a great delivery service.

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